I found the employees to be very helpful and friendly. They did their best to guide me to the…read moreproducts I wanted. They helped me to know what to expect from each product. I thought they had a good selection of product and the prices were reasonable. I will shop there again.

The workers were always super sweet, that Hailey girl was always a charm to chat with. When we'd…read moretalk she'd even sometimes complement my outfits during my worst days(she had no clue but she made those days better :3). On the other hand Matthew was it, bossman. He always made me feel low key uncomfortable. My first interaction with him was around a year ago when I came in for some of the "chem of the day" & the first things I noticed were the 1)Wildness in his eyes, like those of a snake oiler. 2) He had his gun just exposed on his hip & even flashed it a bit at a few shady guys who came in after me(I understand the north side is rough but also also if I can see what's supposed to be "hidden until it's needed" he sure didn't have an issue just letting it be known he had it) & finally 3) One time he gave me a huge speech about how I was the perfect person for his store because I came off as "chill" & "someone who could be trusted" who met the "wicked" ways. This was after I'd been in there every day for the past 3 weeks at that point because to be completely honest after smoking there once just to get "cheap weed", I'd always have cravings for more from them, even dispo stuff didn't satisfy me so I wouldn't be shocked myself if they laced things or sold inferior products. The workers who made my time in there amazing If I see you around town maybe we can be friends or something but to the owner, after laying people off & not paying them for the week prior to the raid is a dick move & I hope you don't run like the coward you look like. Anyways thanks for reading all this if you did- Signed, Coolpinnamehere

Zeek that works at VIP VAPE on Sunshine before Kansas expressway is nothing but AMAZING. He's by…read morefar the best #1 employee there. The owners of the store have a great guy working for them. He treats every single customer with respect and very eager to help the customer find what they need very quickly and answers every question the customer asks. He's very friendly and treat everyone like family. As For me he makes me feel great when I make a purchase cause I know he would never allow me to be ripped off and I can't trust him with anything. He's NEVER been negative and always in a great mood and your surrounded by his positive energy. He also would never try to upsell you or sell you something you don't need. I always look forward to seeing him there when I come in usually 2 to 3 times every day.He always makes sure any discounts are applied to my purchases. It's a please completing my purchases with him. As For others that work there they can't even compete with his level of amazing customer service. So Zee thank you so much every day for you helping me daily couldnt ask for a better experience at the store than you provide TOP KNOTCH CUSTOMER SERVICE #1. Sincerely, Tomaz

From the owner: VIP vape & tobacco Springfield largest store and largest selection and best deals read more

Terrible service. Avoid this shop at all costs…read more A friend walked in recently and was made the butt of the jokes of one employee in a black shirt AND the manager. She was wearing spandex and the employees decided it was appropriate to joke and laugh at her expense. She left feeling extremely hurt and is one of the sweetest people you'll ever meet. Shame on you, Vapor 100. Do better.

Returning a faulty battery (one week return policy by the way, ridiculous) was a 15 minute ordeal…read morethat involved a phone call to a manager who basically said I needed to come back with a cartridge to prove that it didn't work because they apparently didn't have any. More importantly, why not just trust that it's faulty since I had a receipt? And if it isn't, you could resell it right? The assumption that I'm a liar was all it took for me to decide never to go back. Congratulations, you guys made $10 profit off of some crappy Chinese knock off and now me and everyone that will listen to me won't come back ever. Btw, purchasing the battery took 20 minutes while some stoned teenager thumbed through a catalog of prices. No one asked if I'd like to check if it worked at that time

I got a10 'll bottle for way too much , downtown it's half the price... Or better, I just couldn't…read morebelieve the Southside price. I needed vapor so I payed it. A Nautilus coil and 10 ml. are you kidding me 36.00 $ for about 3 days of vapor. If you have lots of moolah fine. But theres no reason for these prices!!! Go downtown!! Don't spend so much for same quality juice and coils!! Connoisseur.

I have been going to Paradise Vapors since they first opened, and I will tell you now that you will…read morefind no more knowledgeable people than at this store. Paradise is all about helping you quit smoking. They are not a "vape shop" where you go in and there are just clouds of vapor everywhere. Those places are hobby shops in MY mind. They do have supplies to make your own coils and things, but make no mistake...they are not about making clouds of vapor. All of the staff are friendly and know what they are talking about. Tyler is one knowledgeable guy! He also knows how to treat his customers. They have a myriad of flavors you can choose from, but I just stick with "Blended Tobacco." It has a more real tobacco flavor and I'm not into Grape or any of those others, though I did try "cappuccino" for a while. Try the KangerTech Pro Tanks. They are fantastic! Their sub ohm coils will give you all the vapor you need. Paradise has a loyalty card system also. Have them punch your card each time you come in and when all punches are done, you get money off your next purchase! It really saves me money. They have been voted Springfield's best for a reason. Go here. Find out for yourself. Ask questions. And then finally buy from them. You'll quit smoking and feel much better to boot!

The owners were knowledgeable and talked me through my first vape purchase. I went with the Uwell,…read moreand one day later I went from about a pack of cigarettes a day to one cigarette all day. Anyone who wants to quit smoking knows that that's a big deal. Will definitely go back to The Vape Escape and would recommend to anyone.