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    Electrify America

    5.0 (1 review)
    Open Open 24 hours

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    9 months ago

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    Hotel Paradox, Autograph Collection

    Hotel Paradox, Autograph Collection

    3.4
    (754 reviews)
    $$

    The Hotel Paradox was part of a family road trip driving down to pick up the kiddo from college…read more It's so close to downtown - that alone makes it worth it. The vibe is beach/forest ease and everything was a breeze from check in on. Had a room with a fire pit /terrace in the front but the fire pit didn't work for very long which is why I docked a star. The pool area was lovely - we got our drinks fast and there was a nice mix of families, couples and individuals. We were there midweek so it wasn't too loud. My partner and I appreciated the coffee bar which is a step up from most hotel coffee. The beds were comfy - the room was nice. It was my first time here but it won't be my last.

    The front desk manager on Wednesday, May 20th, created a very challenging experience at the front…read moredesk. This person was not client-service oriented, and obviously hung up on his title of "manger". The Rough check-in took an unfortunate twist, with me and my partner left, after the chose to cancel our reservation instead of solving a problem, and we found excellent accommodations down the street. People won't always remember a challenging situation, but they will remember how they were made to feel. We will not be returning to Hotel Paradox. I left a full review on Yelp w/more info. If you are looking at your Yelp (3.4) and other reviews, there is opportunity for improvement in guest service. Though we won't say with you again, I hope that my review, allo g with others negative reviews lately, would be looked at with the motive to improve service and solve guest issues, so they leave positive reviews.

    Capitola Mall

    Capitola Mall

    2.7
    (118 reviews)
    $$

    I have always got great service from Becks Shoes store at Capitola mall location. Since it has been…read morea few years, I did not know that the Store moved to a new location. Becks Shoes 4105 Portola Drive Santa Cruz. The new location is great and accessible from 41st avenue and is in the corner of 41 st Ave and Portola Drive. There is parking in the back and the front of the store is off of Portola Drive. Addison the sales clerk is very knowledgeable and very easy to work with. Not a pushy salesman! He provided his knowledge and patience and helped me select the appropriate superfeet orthotics for my feet to give me comfort and stability to my tennis shoes! He also suggested a certain type of tennis shoe that can provide stability for pronation and supination. He did not push me in buying these new stability tennis shoes. But he actually found some good superfeet insoles for my condition and and stability and comfort for my existing tennis shoes. In the future I will look into buying new tennis shoes that he recommended that I can fit my new superfeet orthotics and provide more stability and comfort! I greatly appreciate his help and easygoing manner and would recommend you stop by the new Becks Shoes store at the above mentioned location. Thank you, Alberto Barba

    I'm here from out of town. This mall has so much potential…read more I felt kind of sad walking through seeing how many empty stores were around and how many stores look like they're holding on by thread If this was my town, I would definitely want to pull community together to get it going. We walked in here to find food. Unfortunately, the food court only had five different places only two to choose from for food. Unfortunately, the Ramen place was a no go for us. The Taqueria Gabrielle was super good and they do a great job at how much food they put together in their food and prices are well meaning french fries meat, etc. The service was really great at the Taqueria Gabriel they do have a coffee shop here called the daily grind coffee I have to say my favorite place to see here was the bookstore. If you love books definitely drop by. It is huge. It is so nice. You could get lost in there. I really hope the community comes together and makes this place a great place that it can be for all the teenagers and young parents to come and bring their kids and go shopping . Don't forget to check out the thrift store if you're around as well ! Lots of parking and they have tons of bus stops so you're able to come with public transportation and or have plenty of places to park

    Casablanca Inn

    Casablanca Inn

    2.7
    (535 reviews)
    $$

    Finding a last-minute hotel for this weekend in Santa Cruz was extremely stressful. I wanted to…read moretake my family for their first summer break weekend, but everything was either fully booked or incredibly expensive. I searched multiple websites, including Expedia, Hotels.com, and Booking.com, and found nothing suitable. Most places available were 5-10 miles away from the beach or had poor reviews, which gave me so much anxiety. Luckily, Casablanca Inn called me back, and Camelia was absolutely amazing! She went above and beyond to help accommodate my needs. She found us a two-bedroom with a partial beach view--and at that point, I was so relieved I would have taken anything. But once she explained all the details, I couldn't have been happier! She truly made my day, and my kids' day as well. Thanks to her, we're going to have a wonderful time in Santa Cruz. Thank you so much, Camelia!

    Better off at motel 6. The hotel is not in great condition for the price. The bedding was terrible…read more The towels look like they came right out of a motel six but the worst part is the staff.. We left a pair of eyeglasses and a wallet there and live very far away. The staff member I called suggested I do a click and ship label which I did. It has been 15 days and they still haven't even put it in the mail despite me stressing how important it was that we needed it before vacation kind of hard to be in a casino without your drivers license. Also, obviously eyeglasses are very important if somebody needs them for vision impairment.. I have texted several times and corresponded with various staff members who all seem to not understand the importance of getting this package in the mail. The view and location are incredible. That's all this hotel has going for them.

    Electrify America - evchargingstations - Updated June 2026

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