I am so glad I have Big Mike repaired my 22 year old Sub-zero fridge. I got other quotes way too…read moreexpensive also need to wait for a long time for the parts. I would highly recommend this business to anyone who needs appliance repair. Great speedy service and very reasonable price. A true five star repairman.

Quick response time, amazing communication, easy system to pay!…read more My dryer stopped heating up and I assumed it was the heating element. Reached out on Yelp through the project section and messaged 6 placed. Big Mikes was the first to respond and had the appointment set within 20 mins. The service tech arrived on time, had the parts with him and was able to fix it on the spot. He was in and out within 10 mins. The diagnostic, parts and labor was around $230. According to Google, it can be anywhere between $150 and $350 so to me it was a good deal! Also, came with a 100 day warranty! Will def call again if needed. :)

In June, the owner, Krieg, came out to address a problem with our LG refrigerator/freezer's…read moreicemaker. He was assigned the job from my American Home Shiled warranty service. He ordered and installed a new upper left door that contained the ice maker. At about the same time he replaced the door, the light for our lower freezer compartment went out. Since it was full, we could not see where that light was coming from. As we slimmed down the freezer contents, we could not find a light bulb and discovered that it was controlled by the upper door that Krieg had replaced. I made at least 5 calls requesting Krieg call back and come out to set up that light for the freezer he overlooked when he was out. He never had the professional courtesy to return a call and correct what he messed up. My only alternative is to spend another $150 deductible with AHS and have another company come out. For a retiree, that is not worth it. No one should do business with an owner like Krieg, who treats customers that way.

I rarely write a review but this company was wonderful & had to share. We're so glad they were…read morereferred to us. They were on time, efficient & gave us a quick diagnosis. Most importantly, they fixed our problem.

It has been very frustrating dealing with this company. I purchased a part for my Viking range hood…read moreback in January, and because it was on backorder, the repair process has dragged on for almost four months. Unfortunately, communication throughout this experience has been very unclear. At one point, I was told the range hood would need to be repaired outside of the countertop area to avoid damaging the quartz counters during reinstallation. I repeatedly called to check on the status of the parts, only to later learn that one of the parts had actually been lost in the office and needed to be reordered, creating even more delays. On the morning of the scheduled service appointment (between 8:30-10:30 AM), the technician called and asked whether the hood had already been uninstalled. This was surprising because based on previous conversations with customer service, I believed the issue was reinstalling it safely, not removing it. I had already arranged for someone to help reinstall it because I understood they could not handle that portion due to insurance restrictions. It seems there are many aspects of the repair they will not handle, which means I now have to pay separately for someone to uninstall and reinstall the hood. At this point, I'm questioning what level of service I'm actually receiving beyond reconnecting the motherboard and components. I believe there are companies with more comprehensive service capabilities that could manage the entire project from start to finish. They are supposed to return once I coordinate timing with my handyman. I have voiced my concerns and hope this situation will finally be resolved soon. I will update my review once everything is completed.

Very bad experience!!! When the technician came to my house…read morethe first time he order the replacement parts which only took three days to arrive, I call them to let them know I had received the parts and they sent the technician back, After the technician came to replace the parts the refrigerator didn't work, he told me it was the manufacturer fault because they had sent him the wrong parts, he said he was going to order the right parts to come back which he never did, they completely forgot about me and never called me to give me any updates I had to keep calling to ask for updates and every time I call them they said someone was going to call me back with updates and no body ever call me, after a month without refrigerator I ask them for a refund they told me someone was going to call me for a resolution which they never did, I had to call them several Times and then they agreed to give me a refund but they keep the service fee which was unfair because the technician had no Idea what the problem was, It was a nightmare never call them again.

I haven't needed an appliance repair service in a number of years, and chose Mr. Sherman based on…read morequite a few positive reviews on Facebook. He answered on the 1st ring, called back exactly when he said he would, and arrived right on time - pleasant, professional and courteous. My dryer is now drying again (in less than 30 minutes), and I couldn't be more pleased with the service and the price (CRAZY affordable).

Good, friendly, quality service at a fair price. Nice to have someone trustworthy nearby. Thanks.read more

Just had a repairman from Atchley repair my refrigerator . His name was Mike !! He was very…read morepleasant, personable and knowledgeable !! I would definitely recommend Atchley 100%.

JR was responsive, he returns calls promptly. He called to tell me his estimated arrival time, and…read morewas timely as scheduled. He was knowledgeable about the two appliances he repaired for me and his pricing was fair. Additionally, he stands by his repair, returned to take care of some minor issues that surfaced after he completed the original repair. I recommend JR Quality Appliance Service for any appliance repair needed in my home.

HIGHLY Recommend! The service is exceptional!…read moreAbove and Beyond what is common in the business world today. Fair and ethical practices and great at explaining the cause of the repair problem Mr JR showed up to help us out before the agreed upon time because a part came in early. He came late in the day to do the repair. He will always be my repairman for any future needs.

I called Joshua this morning about a problem with my refrigerator. He scheduled an appointment…read morewith me for this afternoon. He called when he was on his way to my house. He was prompt, courteous, and efficient. He had my refrigerator running smoothly in a timely manner. I will definitely call him again if the need arises.

I live in Chicago and needed to have a coil replaced in an A/C unit in Deltona. I referred to Yelp…read morefor an HVAC guy and found Joshua Wiggins. I explained that the pan was cracked and I assumed the coil needed to be replaced.They are typically one part. He sent his guy out to look at it and I was told that the parts were no longer available and that I would have to replace the entire heating and cooling system for a cost of $2,600! This was frustrating news, especially since it was working fine besides the leak in the cracked drain pan. I did some research myself and discovered that not only were the parts available, but that this particular model had a separate coil and pan, so all I needed was to replace the $120 pan. I can''t believe how close I came to getting royally ripped off.

I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

I found this business on Yelp sorting by rating. I called,…read morethey called back right away. Appointment was a scheduled, I received confirmation. Igor, the tech, was on time. He explained the problem and ordered a part. He scheduled an appointment to return the next day to complete the service call. The next day, he showed up on time and completed the repair. It's been a few days and the problem is fixed. I am not sure if the fee was reasonable. It's the first time I've had to repair an appliance in over 10 yrs. I am very satisfied with the results and the ease of the process.