We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

I found this business on Yelp sorting by rating. I called,…read morethey called back right away. Appointment was a scheduled, I received confirmation. Igor, the tech, was on time. He explained the problem and ordered a part. He scheduled an appointment to return the next day to complete the service call. The next day, he showed up on time and completed the repair. It's been a few days and the problem is fixed. I am not sure if the fee was reasonable. It's the first time I've had to repair an appliance in over 10 yrs. I am very satisfied with the results and the ease of the process.

Great service and very helpful. Was impressed by the quick response time and the knowledgeable…read moretechnician.

Manny was polite, professional and extremely helpful. I was lucky to get a last minute appointment…read moreto fix my fridge which died overnight. His quick response and knowledgeable understanding saved a lot of food.

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!

Evgenii was very professional. He diagnosed the problems and were able to fix them the next time…read morehe arrived (needed to order parts). I will continue to use him for all my appliance needs

Service was professional and responsive, prices were fair for parts and labor. Would recommend.read more

I can't understand the negative reviews about this place. You're here to get a part for an…read moreappliance, not to get the warm and fuzzies. That said, anytime I've needed a part, he's got it, or can get it for me. Been buying parts here for a number of years and will continue to do so.

Called searching for Parts Gave ref to Machine and part…read morenumber directly from Machine. Was told there was a core charge and additional cost..? Not in stock would need to order. Says there are two different parts (housing and board))? It's a complete assemble according to Maytag and Whirlpools guide Over priced to ordering direct from manufacture Buyer beware. Update, thought I'd give them another try, yeah wrong... Tried to give several corresponding numbers . Was cut of saying he didn't need anymore numbers. Def won't use again. Nada no way

After reviewing Yelp and the internet, my husband reached to Mr. Appliance for assistance with our…read moredishwasher that was leaking. Mr. Appliance sent a technician out within a couple days who had no issue identifying which model we had or the issue with our dishwasher. A diagnostic fee was charged and a part was ordered. A technician came back in a few days to install the part and we were charged for the part and installation of the part. The next day they received a call that our dishwasher was still leaking. A new technician came out. For some reason the initial ticket had been closed so they didn't have the information from the previous visits. We were told that a different part needed to be ordered. A few days later the same technician came back and stated that the wrong part was ordered. We were then told that we would need to provide confirmation of the model number prior to them returning. I was very confused bc the first technician had no issue with finding the model number. However, after 4 of 5 different visits, the majority of the model number had been rubbed off. Overall, after 3 weeks my dishwasher was not fixed. After multiple calls and follow-ups to Mr. Appliance (we were told we would get a call back, never did), we were finally refunded a portion of our money. This is why they receive 3 stars and not less.

Used services and the technician was nice but told us he could come and install part and then was…read moreunable to. They would not refund our $ for the labor part since we were leaving out of town and he never came to install. We went back and forth for about 2 weeks trying to get ahold of someone and then ended up saying they would not refund our $ because it's in the disclaimer we signed. Which we understand but we would have never signed if it was not going to be able to come when he said he would. Not worth the trouble and very overpriced. Find the parts and google the work yourself if you can.

I am hoping I can change this review once I speak to the company and they make this right....stay…read moretuned. My husband bought this washer and was told that it was refurbished. He was not shown the terrible rusting and the poor cover up before purchasing. We have had the washer for less than two weeks and I noticed a chip at the bottom of the washer after doing a load. After inspection I noticed some chipping around the bleach reservoir and removed it to find severe rusting. The rusting wasn't just in the one area but extends around the majority of the top. I am not happy with this purchase at all. Update: My husband called and they took the washer back without question. They also refunded the delivery fee. I was able to get a brand new washer for an extra 50.00 (because of the return + refunded delivery fee). The man my husband spoke to over the phone wasn't there but he made sure to tell the man who was there our situation and told him to take care of us. I am very happy with the second purchase and their customer service.

I was in the market for a specific refrigerator. I made many calls and checked every place online…read more Assured appliance had what I was looking for in stock and could deliver it quickly. I liked the text option as well since sometimes at work I can't use my phone. Fred was very educational and helped answer my questions even explained how to measure my current space for the new refrigerator. Delivery day was amazing. I got a window for the time and then Victor called 20mins away so it was perfect!! He is very professional with setting it up and I was all set. I definitely recommend and will be back for any future appliances. I'm a happy customer. I got exactly what I was looking for don't settle for other stores ordering when he has it in stock, call Fred. Thank you!!!!