The good thing is that the people are great. The service is incredible and it's just a really neat…read moreplace to escape with you on a pool or a fun time or a great gym. We were there for an event and they just started picking up plates cups and even towels, although if it wasn't over yet, and I was quite frankly surprised. The food was fairly subpar and I'm surprising. They only gave us one drink ticket. Not to nit, but I have to admit there was an incredible amount of flies and bees that were flying around that we were literally driving people away because it was so annoying.

1. They charge you $10 per class if you don't verbally and manually checkin with the instructor…read more I've been charged $10 for classes that I even attended and was a few minutes late to. You're better off not signing up and just walking in. 2. Brining guests is a complete hassle and you're charged a non refundable fee of $25 if life changes happen and you don't come with a guest that day. On several occasions I was denied guests even tho it was well before the required 24hour application to request them. On multiple occasions my requests were completely ignored and went unreported to even if they were placed 72hours in advance. I was frequently traveling to KC for work and sports only to be hassled when my wife visited from LA stating that I reached my cap for local guest passes (mind you, she lives in California full time and would visit me about once or twice a month for a weekend) 3. Steam room in women's bathroom is utterly disgusting and wasn't cleaned since I was there over a several month period, how'd I know? The dirt streaks and giant clump of hair that just remained of the floor for over 6months 4. Coming from Los Angeles and the Heimat gym where I pay $350/month, I was excited to try this gym... but this gym is clearly nothing but a wanna-be elite gym. The best part of this place is the flavored water in the women's locker room- And maybe the pools in the summer but good luck finding parking 5. Looking to bring up an issue with the staff and escalate it? Don't worry, they're happy to ignore you. Trust me, you're not gonna miss this place. Only thing it's memorable for is being complicated while trying to use its perks and over complicated. The 2 stars are for the water and the equipment. The cleaning staff is super nice tho!

Clean gym, friendly staff, great equipment, and an upbeat vibe every visit! Always!!!read more

This is the worst gym I've ever been to. It smells like sewage and poop all the time. The gym is…read moreEXTREMELY dirty ALL the time, the workers have even admitted to the gym only being cleaned 1-2 times a WEEK. Rude judgy employees as well. When I wanted to cancel my membership they didn't want to cancel it but when I finally canceled they continued to charge my card AFTER cancellation. Don't come here worst gym in the area not worth the money. Old raggedy equipment as well.

Gym is a great affordable option. only problem is the entire time I have had a membership here 1/4…read morestair masters have been broken. I assume it just won't be fixed. Well now 2/4 are broken and it's nearly impossible to get a turn at all during the evenings. It's really disappointing because that is the main machine that I use, as do a lot of other people. I would love to see these be fixed at some point and not just left untouched. It's unfortunate you have to wait sometimes hours for these machines and sometimes don't even get the chance to use it at all:(

I spent 20 years at Life Time Fitness paying for amenities that I never used such as the pools. My…read morewife & I have now been at Lenexa Rec Center for a year now. The price was right for our needs. I mainly use the sit down bikes due to back issues. I just wish there were more of them and they would keep the TVs working.

I've been a Genesis member for about 3.5 years, and unfortunately, the Ridgeview location in Olathe…read morehas been a consistent disappointment. The only reason I've maintained my membership is because I'm a tennis player and regularly use other Genesis locations like 110th and Merriam. Ridgeview, however, is closest to my home, so I still visit in the mornings - and nearly every visit highlights ongoing issues that have never been resolved. To be fair, the staff is actually one of the bright spots. Most of them are attentive, friendly, and genuinely seem to care about members. The few who were not up to par are no longer there. This makes the situation even more frustrating, because the front-line staff is doing their part, but the overall facility conditions don't reflect their effort. Cleanliness is a major problem. The locker rooms, showers, and steam room are consistently dirty. I've personally seen trash, hair, and even toilet paper scattered across the steam room surfaces. The showers are regularly filthy, and the hot tub is frequently in unacceptable condition - cloudy, green, and foul-smelling. On one occasion, I tested the water myself and found zero chlorine or proper chemical balance, which is frankly unacceptable for a facility that markets itself as "luxury." Even basic amenities like towels are an issue. They are often stained, worn out, and sometimes visibly tattered - not what you expect from a premium-priced club. Equipment is another major problem. On any given day, it feels like only about 60% of the machines are actually functional. Broken cardio equipment, damaged weight machines, and even unsafe conditions - like equipment missing seats but still left on the floor for use - are common. It's not just inconvenient, it's dangerous. What's most frustrating is the lack of response or accountability from leadership. I've emailed staff, spoken with management, and even reached out higher up - and nothing changes. My most recent email detailing the condition of the steam room didn't even receive a response. There was recently a promise posted throughout the gym that new equipment would be installed by the end of Fall 2025. Those signs quietly disappeared in early January, and now the explanation is that they are "waiting on new flooring." This has reportedly been the excuse for years, and at this point it's hard to take seriously. This location is marketed as a premier Genesis club, but it falls well below the standard of other gyms in the Kansas City area. Even other Genesis locations, like the 135th Street club, are significantly better maintained and updated. At the end of the day, you're paying a premium price for what should be a high-end experience - and this location simply does not deliver. If you're considering a gym in the area, I would strongly recommend looking elsewhere. Lifetime Fitness, while more expensive, at least delivers on cleanliness, maintenance, and overall quality.

Think Twice! I can…read moreonly speak from my perspective, not that matters to the management of this money grab operation. I was pressured into "discount--soon to expire pricing" for ill-conceived amenities I told them I did not need. -my bad for agreeing. Shortly after joining, equipment I needed was often broken and left as such for as long as I had been going. The AC broke and a lousy work around was put in that did not address the over heating problem. I often had to go hunting for towels, and nearly no one was cleaning their nasty sweat of of the equipment after use. I stopped going and asked to be let out due to these reasons, but of course all I got was "sorry it's policy that you have to pay an absorbent cancellation fee totaling the same the same amount as if I kept the contract. I'm not sure management has their customer in mind. I saw no one using their so called amenities, not once, I wonder why??? Perhaps it is because it is a f façade, designed to lure in customers and trick them into over paying for service. When my contract was coming to an end, they wouldn't even let me put in early notice to cancel at the end of term. No, I had to wait until a very specific day to give 30-days notice to avoids paying for extra months. Then when I called up there I was promised over the phone I would have the extra month waved, which of course was an empty promise just like everything else this place claims to offer. There are much better options out there. I encourage you to seek them out.

This gym is great for the following reasons: - 24/7 member…read moreaccess - brand new equipment - super clean - complimentary towel service - never crowded - great lighting - member controlled pandora and tv's - swanky design and a great owner (Alex) As much as I don't want to advertise the gym and have it get overcrowded, this place is the real deal. Well done Alex.

Really love this place! Always neat and clean, have at least one of anything you'd need. Great for…read morepeople who want to go to the gym anytime, and for people who don't like overcrowded/busy gyms. Good place for beginners, intermediates, and advanced weight lifters. Friendly environment and the owner does well in keeping everything in tip-top shape, and genuinely cares about providing a great service to all members at a reasonable price!

I typically do not leave negative reviews, but my experience with this downtown gym kind of demands…read moreit. I was a member until I unfortunately broke my leg Dec. 2024, at which point I called to cancel my membership a few months after. The staff confirmed my cancellation, and I was not charged up until recently. However, out of nowhere this year I was charged over $200. When I called to address the issue, I was told my account had never actually been canceled, despite the prior confirmation and months without any charges. The representative I spoke with displayed a concerning lack of professionalism and empathy. His only solution was to "waive the $15 fee on the account and call it good," which is completely insufficient given the circumstances. I will be disputing these charges with my bank, and I would caution anyone considering joining this gym. The lack of accountability, disorganized billing practices, and dismissive customer service make this a place I cannot, and will not, recommend to anyone.

I canceled my membership in February in person at the downtown location, they have CONTINUED to…read morecharge me $326.62 for the last 7 months. After I signed all the paperwork at the gym to avoid any extra online cancellation fees. Every time I call and leave a message I never get a call back. I called again Monday the 27th of July and finally got a hold of someone and they said they would call me back. I never received a call back from anyone. My app still looks completely active, like they never initiated the cancellation EVER. If you care about your money, don't go here. If I could give less than 1 star I would. Please stop charging my account !!

Switched from Genesis to blue springs fitness. I'm glad I did. Half the price and way more…read moreequipment for serious lifters

I've seen better gyms in Iraq and Afghanistan. If you join this place just understand that you will…read morehave billing and membership issues.

This is an Awsome gym great coaches great community great way to get into weightlifting.read more

This space is awesome! Came here for nationals and they graciously allowed me to lift here…read more They have 5 platforms, all sorts of plates, a huge rig in the back, and even a super cute gym dog!!! Bathrooms and clean and there is parking. A gem.