Blake my leasing agent was always on point, very professional and responsive.. Inspection…read moresuperintendent was prompt and very insightful.. Everything was good... Home was very clean and organized

My review to express my disappointment regarding the condition of the home I recently rented…read morethrough Invitation Homes at Olive Coast Street, Charlotte, North Carolina. During the onboarding and move-in inspection process, several items were identified that required repair or attention. Although my lease began in April and rent was paid for that month, I did not move into the property until May. Given that the property was vacant during that time, I reasonably expected that the identified issues would have been addressed before my move-in date. Unfortunately, when I moved into the home, many of the outstanding items had not been completed. As a result, I was required to take time away from work shortly after moving in to accommodate maintenance visits and repairs that could have been completed before occupancy. As a tenant, I believe it is reasonable to expect that a home is move-in ready at the start of the tenancy, particularly when concerns have already been documented and there was ample time to address them before occupancy. The inconvenience of coordinating repairs after moving in, combined with the need to miss work, has been frustrating and disruptive. I paid rent beginning in April, and I believe the property should have been inspected and prepared for occupancy before my move-in date. Instead, I was left dealing with issues that had already been identified, causing unnecessary inconvenience during what should have been a smooth transition into my new home. I respectfully request that Invitation Homes review this matter and consider an appropriate accommodation for the inconvenience and time I lost from work while facilitating repairs. I would appreciate a prompt response outlining how these concerns will be addressed. Thank you for your attention to this matter. I look forward to your response. Sincerely, Cheryl Ann Snyder-Samuel Charlotte, NC

10421 Henbane Court (White House / Black Door)…read more 1. Invasion of Privacy from the Neighbors If you are facing the house, the neighbors on the left were extremely intrusive. One incident in particular really crossed the line. I had guests over for an upcoming birthday celebration and asked some of them to leave through the back door so my Ring camera wouldn't record them leaving through the front. Why I chose to do that is nobody else's business. Unfortunately, the neighbors decided to make it their business and called the police. It is broad daylight. 1-2pm in the afternoon on a bright sunny day. I was still asleep when my guests were leaving and I woke up to loud banging on my front door that literally shook the house. I went downstairs while one of my guests was still inside preparing to leave. When I opened the door, there were two police officers questioning me about who lived there and what was going on. I told them I was confused about why they were there, and they explained they had received a call about "possible squatting activity." Apparently, the neighbor called the police because they "hadn't seen me in a few days" and assumed someone was squatting in the house. At the time, I had a backyard tent that had been destroyed in a storm. I left it in my backyard temporarily so I could break it down and throw it away. Because the damaged tent sat in my backyard for several days, they assumed my friends were squatters. What made the situation even more frustrating was that the other neighbor texted me afterward explaining that they thought someone was squatting. If you truly thought something was wrong and you already had my phone number why not simply text me first and ask if I was okay, still living there, or at home? Instead, they immediately involved the police. Our daughters had even played together before this happened, which made the entire situation even more confusing and disappointing. I was extremely embarrassed because it was the first time those guests had visited my home, and suddenly the police were pounding on the door. After that incident, both neighbors constantly watched our house as if they were waiting for something to happen, despite us never causing disturbances. They would remove decorations from our mailbox, the neighbors to the right would open our mail and then return it, and they would monitor us constantly. If I was outside doing yard work, one neighbor would suddenly walk over from the other neighbor's house just to observe what I was doing. Whenever we had family over and sat in our backyard, one of the neighbors would immediately come sit in his own backyard tent and watch us the entire time. Yes, people are free to sit outside, but it always felt very intentional and uncomfortable. The tent was dark enough that you couldn't easily see him unless you looked closely, which made it even creepier. My daughter was genuinely uncomfortable around him. Also, be aware that there seemed to be a strange sense of competition. If you cut your grass, they would suddenly cut theirs the next day. If you enjoy decorating for holidays, expect them to quietly compete with your decorations as well. 2. HOA Communication & Maintenance Issues The house is white and there is no grass along the side of the home, whenever it rained, the dirt would turn into mud and splash onto the siding, leaving orange-colored stains on the panels. We purchased a pressure washer and tried cleaning the siding ourselves, but the stains would not come off completely. I contacted the HOA and explained that we were attempting to resolve the issue, but the panels were stained and, since we were renting the home, I wasn't sure what else could be done if our efforts weren't working. About a week later, a random truck appeared parked in our yard. The worker connected a long hose from his truck directly to our outdoor water spigot. We received absolutely no notice about when they would arrive or what time they would be there. At first, I genuinely thought someone was stealing water until I went outside and asked what he was doing. Afterward, I took photos of the cleaned siding and emailed them in as proof that the issue had been resolved. Later, we received a bill for over $400 stating that we were responsible for paying it. When we called to ask why we were being charged, they explained that our lease stated we were responsible for exterior maintenance. While I understand that responsibility may fall on us according to the lease, the issue was the lack of communication. Why weren't we informed about the cost beforehand to see whether we could afford it or possibly hire someone less expensive ourselves? Instead, the charge was simply added onto us without warning. This felt very blindsiding, especially because the issue was mainly being pushed by the HOA not something we personally considered urgent enough to immediately spend $400+ on.

I concur with the review by Tiffany. I currently rent from Progress Residential and also would not…read morerefer my worst enemy to rent from this company ever! They do not maintain their homes and rely on the renters to report all maintenance issues and don't respond timely and their techs don't care.

Jodi, Ann, and Bridget are great. They are exceptionally knowledgeable about the real estate market…read morein Charlotte, they know the right people, and their attitude and personality make all the difference. I contacted Jodi about selling my condo in Noda in February. They came by, explained the process and were really easy-going. Jodi and Ann recommended the best price - and the right repairs and process to get my condo sold quickly and without issue. Jodi made all the arrangements to have repairs done and painting, she found a great cleaning person and as a result, my condo sold in a day with 5 offers on the table. Further, my property sold for more than any other listed in the development (for my square footage and characteristics). I owe all of this to Jodi and Anne's attention and knowledge. Throughout the process, Jodi became a great friend - she knew just what to say when there were unexpected delays and was always available to keep me in good spirits. More than anything, this made the whole exchange really good for me. I would absolutely recommend them to anyone.

Just want to start out by saying thank you so much! Ann & Jodi made the experience of selling my…read morehouse exceptional! If you are interested in having an experience in selling or buying a home where there are no issues and it's smooth sailing please choose Ann & Jodi! What a great choice love you guys!

They could not install a simple sink installion. Thanks a lot MW Properties what ever you need to…read moredo to pick up basic skills for install you need to partake in.

These guys are crooks. Their maintenance guys tore threw our wall to fix a leaking pipe but they…read morenever repatched the wall and then stole our security deposit because of the hole THAT THEY MADE. When I inquired multiple times the owner was extremely unprofessional and rude. Don't use them for management or renting if you can help it.

I will say my experience with Tricon Residential was probably the best time I've had with any…read morehousing company. They are there when you need them, they communicate well and are the fairest to boot. Coming out of Zebulon NC

Stay away from Tricon!!!!!!!!!! This has been one of the…read moremost frustrating and disappointing rental experiences of my life. The homes are in poor condition, yet the rent prices are shockingly high. Every year they raise the rent without meaningful improvements or clear justification. You end up paying more and getting nothing in return.Communication is a nightmare!!!!! It's nearly impossible to reach a real person, and when you finally do, the support is unhelpful and unprofessional. There is no local office to speak to someone face-to-face, which makes resolving issues extremely difficult.As a tenant, you feel unheard, unsupported, and completely unvalued. This company seems more focused on increasing prices than maintaining quality or caring about the people living in their homes. Renters deserve respect, transparency, and proper service -- and unfortunately, this company consistently falls short.I strongly advise anyone considering renting from them to think twice.!!!

Horrible customer service. Rick is rude. His staff is inconsiderate and dishonest. He takes…read moreadvantage of those in a bad situation. He tries to push you into run down neighborhood and homes that require work to modernize or make tenants comfortable and willing to stay long-term. No value for your dollar or concern for your family's safety

Stay far far far away from these guys. They will pretend to manage your property by "finding…read morepeople" to live there, but they don't. Then as months and months go by without people living in your listed property, they will turn turn around and offer to buy it from you! Shady people! Avoid at all costs! They will starve you of tenets and cut you out of the picture as fast as you can say "gentrification"