After seeing all the glowing reviews for Aaron, I booked with him. He was great! Unlike some therapists I've had, he could intuit what was an appropriate pressure and was good about checking in to make sure all was well. I also just really enjoyed talking to him--nice, friendly person. :) I left feeling more relaxed, but also like I'd gotten a muscle workout, which seems about right. I'd add another star for the heated tables if I could. read more

I've had neck and back pain for many years and have had many massages. I stepped into Elements yesterday and felt like I might have finally found a way to fix the problem for real! Matthew did a wonderful job of making me feel comfortable and gave me a very thorough deep tissue body massage. He also did a great job of adjusting the pressure throughout the 80 minutes. The studio is super clean, comfortable and relaxing. I love the extra little touches they provided, too. Who doesn't love a mint on their pillow? And hairbands are available in the rooms (which is great because I forgot mine!). Elements offers many affordable options and discounts for those looking to make massages a part of their routine as well. I will be back! read more

The key to a great massage is good communication coupled with skill; Danelle at Elements has both. She began the session by asking me what areas to focus on and testing the pressure to see if it was comfortable for me. Once I assured her it was perfect, so began a relaxing, pleasant 80-minute massage. I was so relieved she didn't try to make small talk--I like complete silence save for the background music during my treatments and she stayed perfectly quiet unless asking me to shift positions or checking in to see if I was okay, which is just fine. What I appreciated most was the wellness plan she handed me as I left; she identified my problem areas, gave me suggestions for exercises to do on my own to relieve those muscles and recommended the frequency of when I should come back in for additional work. She was wonderful and I would highly recommend Danelle to anyone looking for a therapeutic, relaxing visit in a clean, friendly environment. read more

Detoxifying Foot bath following excellent massage left me feeling revitalized. Jacob also had some great suggestions for other 'self healing' to add to my daily routine. In our struggle to live 'clean' in what's becoming a very toxic environment, we need a respite such as this. I plan to make it a regular part of my 'clean living'. Excellent Christmas gift idea for several I care about deeply too Georgia B. read more

Had a great experience with Jonathan! He was an awesome therapist. The intake was to the point so we could get right to the good stuff. I wanted full body with no major complaints to address. He did a great job, found a few places I didn't even realize were tender, and helped me relax! All the other staff was super friendly as well and very attentive. Great place with great staff! read more

I really love this place! I've worked with three different massage therapists and they have all been very high quality. My favorite current massage therapist is Kellie - it's like she knew exactly when to apply the pressure and exactly when to pull back without me saying much at all. I did their membership program for a while and it was a great deal if you plan to visit monthly. There are no long-term commitments or additional fees, you simply get one massage per month pulled from your account to use at a discounted rate and can cancel anytime. I miss my monthly massages and may re-up my membership after some of my other life expenses settle down. My only caveat as others mentioned is that your 60-minute massage really turns into about 50 because they include 10 minutes to change into the hour-long session. I know this is standard for many places, but it is disappointing when I can wear comfy sweats and be ready for my massage within a minute or two to have that cut into my time. read more

Massage was great until they start to charge your card without my authorization. I was charged $99 without any knowledge until I check my balance. I had to call my bank to dispute the charges. And that card wasn't the card on file. That card was just for one time use on gratitude, it would've be appropriate to call first before charging any other cards. Manager called back for follow up and apologize for the confusion. Mistakes are fixed, but still have to go through all the inconveniences. I will continue to go there for massages. I want to give 3.5 stars but there is no such thing on yelp. read more

Had a great deep tissue massage here with Jill (I think) last month. I always hurt my lower back working out but whatever she did seems to have fixed it! She also made me aware of the tension I carry in my neck and shoulders and was able to relive it expertly! I'll definitely be back and maybe join their membership! read more

If you don't know how plush a massage experience can be, or if you've never experienced high quality touch, then you'll give this place (and others like it) 4.5 stars. I give this place 2 stars b/c (1) I've had massage therapists bruise me, give me a headache when I didn't have one to start w/, and just hand me a water bottle post session and say "see you later" (and then step around me to start cleaning the room; (2) massage tables are about as soft as diner seats and (3) emollients they use here are synthetic (they smell foul, and leave a film on your skin). If you're thinking of gifting a massage to somebody, or starting to get yourself on track w/ 1 massage (or more) per month, spend the $90/Mo at Gene Juarez for a Spa Membership (only $5/Mo more expensive than InSpa AND Elements). You'll be blown away by the attention to detail at Gene Juarez..and you'll be beside yourself getting a massage here at Elements... You'll be left thinking "how are they charging so much withOUT going above and beyond?". I equate places like Massage Envy and Elements to "massage fast food". More like "the Subway Sandwich" of massage--it THINKS it's better for you b/c it's NOT McDonalds, but that's where the benefits end. Please note that they do not pay their therapists well, and there tends to be high turn over in these places (b/c of this). Decide how good you want to be to yourself, or loved one, and spend/gift accordingly. read more

Had a great experience with an 80 minute massage last Friday. The therapist seemed to know exactly where my body needed work. I walked out of there with a new appreciation for a chronic problem I've been having in my workouts (namely being tense in my neck while lifting heavy weights). She was able to pinpoint that was happening because of some muscle tightness in my upper left back that was pulling on my neck. Great massage. Great value. I'll be back. read more

UPDATED: Elements called and offered for me to try a different therapist better tailored to what I was looking for. They paired me with a great therapist who knew exactly how to balance deep tissue and pressure points to relieve pain and get my body back to normal. I will absolutely be back - the massage was great and the customer service is equally great! Unfortunately a bit bummed at my experience here as I have been looking for somewhere I can get regular massages. My therapist worked hard, but it wasn't what I was looking for. I explained my pain and needed to get a massage for athletes so I can get back out there. This massage was more of a "feel good" spa than a treatment for athletes. It definitely felt good, but I didn't get my legs or neck worked like I wanted. Guess I'll keep looking! Again, this is a great spot if you want a relaxation massage that feels good, but might not be the spot if you're looking for a deep tissue massage to get back to your activities. read more

Headed over here after the 4th of July for a relaxing time. I've been to a few massage therapists in the past, but this was the best experience I've had yet. My therapists name was Shayla and she first asked what I would be interested in. I let her know my back had been bothering me. She began to work on my back and was able to find the spots that were bothering me right away. The 60 min massage overall was wonderful and I will be going back. read more

Been coming here for a couple years, we have tried other places but elements is a step above everyone in this area. It's the only place we can go and know without a doubt we are going to get a good massage. I had Michelle tonight, she did an amazing job! She hit all my sore spots and some I didn't even realize were there:) thank u Michelle and elements for always providing a great service! read more

Best massage I have ever had and I've had a few all around the world. Highly recommend Eddie, he was professional, friendly and really listened to my concerns. After 2 hours I felt taller and all my muscles were relaxed and stretched and my back ache had gone - just what I needed. I will be back!! read more

Great service, friendly staff. but keep in mind that the 60 minute includes time to change and get ready for the service. Ambiance is average and it's not necessarily a great if you are looking for a complete "spa experience" but the massages are great and the staff know what they are doing. read more

Excellent prenatal massage with Gina. She addressed my concerns and was very professional. Bonus knowing she has been through pregnancy and knew all the aches and pains that came with it. Felt very comfortable and relaxed through out. Friendly front desk staff and appointment was made easily. read more

The place is awesome - I bought a Groupon and they immediately accommodated me with their busy schedule. The front desk folks are so sweet. I would totally recommend this place. No fancy frills but pure customer service. I had an appointment with Cristina and she was very good and involved with what I needed. I had shoulder troubles and she was so perfect to help me with it. I was happy I had an appointment with her. She also showed me a few stretches after the session. The massage was relaxing. Cristina was FANTASTIC. She applied the correct amount of pressure and helped relive my shoulder pain. VERY Happy and I would definitely recommend this place. read more

I had my 2nd appt today. Following my friend's recommendation, I had Leah as my therapist. She was more experienced, had great techniques, and utilized the 50 mins to its fullest extent. I am a happy and satisfied customer after today's visit! Staff was courteous and helpful, especially the manager Edie who offered great customer service and options. I'd still prefer to have a full 60 mins massage with spa, hot tub, and the whole nine yards of pampering when time allow. Element Massage can be a 2nd option closer to home if I need something quick to fix troubled spot. read more

They actually never pick up the phone and I have not been able to book a massage after calling multiple times. If I didn't have a gift card to spend here I would never bother calling again and leaving a voicemail. This is a sure sign of terrible customer service. read more

I went here regularly to see Shala (before she moved), and I have nothing but amazing things to say about the front desk staff, the facilities, and the overall atmosphere. I had another massage with a different therapist recently as well, and it was just as amazing. I also want to praise their membership program. It's easy to cancel, easy to sign up for, and you get a GREAT deal on massages. No weird minimum amounts or waiting periods or anything! read more

Decent massage. Ok Price. Clean place. But they have a communication issue. I Cancelled my membership and figured out my left over hours in two appointments, and things got so convoluted and confused trying to close out my account and making an appointment, charging me the wrong thing twice, trying to call people to figure it out took days. In the end they made it right and gave me a free massage, but it was a VERY difficult situation to figure out and I had to speak to a handful of different people before getting a manager and settling the situation. The massage is decent depending on who you get, and its a nice looking place. read more

Their slogan should be.... Heaven on earth! I've been here twice so far and have thoroughly enjoyed both visits with Danielle. The 1st time I was 24 weeks pregnant and the 2nd time was just the other day at 38 weeks pregnant. Both times the staff (not just Danielle) were super friendly and accommodating... they seem to genuinely care and want to make you happy and comfortable. As for Danielle, she's amazing. She is so sweet and gentle, and she consistently creates a pleasant and relaxing experience. She is a true professional and listens to client needs and wants. Kudos to Elements for offering up a pregnancy table with a hole in it for the baby bump. My massage could not have been more comfortable; I'm pretty sure drooling was involved. Another kudos for having a giant wedge foam pillow for the back; pregnant women cannot comfortably lay on their backs so this wedge is awesomely thoughtful. As mentioned by a previous reviewer, the chocolate mint and bottled water is a great touch. I look forward to returning to Elements (& Danielle) after baby arrives. read more

Ok the only reason I took so long to post this is because I want to make sure Aaron at Elements would be available for my massages, but that's just selfish. Aaron is amazzzzzzzing. You will thank me if you read this review and book Aaron. I started going to Arron when I was pregnant and was hooked from there. My husband who works in athletics and has had hundreds of massages reluctantly went to him( weirdness about a male) but I talked him into it, he was blown away and now only books with Aaron. Get the membership because you will want to see Aaron AlL the time ! read more

So I tried to cancel my membership on the phone, nope and surprise, you have to go in to cancel. So I go in 2 weeks ago and she says, great, you're in time for the auto deduct to not go through this month. Surprise, auto deduct goes through yesterday. I just call and she says you have to give 30 days' notice before the auto pay stops. Ridiculous, the membership manager will call me on Monday "to talk you through this." Fleeced and never again. read more

My wife surprised me with a massage from this amazing location! From the initial impression, it's very profession, clean and warm. The staff is very friendly and inviting. The massage was perfect. I appreciate everything! read more

I had a massage with Jared. It was pretty amazing. He listened to where I said I was in pain and addressed those areas. I will likely book another massage next time I'm in that area. read more

I have seen Shayla a few times, and really enjoy going. I have posture issues and a history of headaches, and she really customizes the massages to address these areas. I have the on-going wellness membership, which i like, because if i don't use the massage one month, it carries over to the next month. I am definitely a fan! read more

I love this place. The staff and management go out of their way to create a soothing, relaxing and comfortable space. I've seen a few different therapists and they both were thorough, did a wonderful job of listening and paying attention to my concerns/questions and areas that needed some extra work. Love the little packets of biofreeze (that stuff is gold, man) and have left my appointments feeling de-stessed and blissful! Highly recommend you see Aaron or Brittany and they'll take REALLY good care of you. Shout out to the front desk staff for always being so professional and friendly. read more

Wow. From the moment I arrived until the moment I left I was pampered. The person at the front desk was so polite, treating me like a valued customer. There was a flower and Seattle Chocolate (the best!) on the table waiting for me. I saved the chocolate to enjoy after the massage. The therapist was careful ask what I preferred...and then the massage. Wow! So good. Gentle, strong and respectfully thorough. Tight muscles met their match with the magic fingers, hands and fore arms. After the massage the therapist brought a cold bottle of water. Not a cup, a bottle. I have massage a few times a month, and this is probably the best place I have been. Definitely going to be a regular. read more

I was pleasantly surprised by the deep tissue massage I got from Shayla. She really focused on my problem areas and gave a quality and therapeutic 55 min massage. The receptionists were professional and friendly. I'd come back! read more

I booked with Michael and he was truly amazing. One of the top services I've ever had. I can't say enough good things about him. He has a firm but gentle touch and worked a miracle on my back and neck. Very professional. I am going back for my third session and just looking forward the rest of my day. All in all. Great massage, great value with monthly package and I am hooked on :-) read more

Been here twice. First time was amazing. Both my brother and I walked out of there saying it was the best feeling massage we'd ever had. Second time through, very different experience.. I would have to say, it was the worst feeling massage I'd ever had. We were put in the same room and when we were done..we looked over at each other and laughed. What the heck was that. If we had to guess, they had to be in training. Might not go back again after this experience. If i do go back and it's a good experience, I'll write another review. read more

Staff is both professional and caring. The atmosphere is comfortable. I felt welcome and well taken care of. When I first walked in, I found a mint on the table, which was a nice touch. My massage therapist checked in with me once I was on the table and ready, to ensure I was comfortable with temperature and pressure (as well as level of lighting) and gave me a very relaxing massage, which is what I had hoped for. She responded to my requests and found areas that I hadn't realized needed attention until she got there. After, I was offered a complimentary bottle of water. It was a good experience start to end and I would definitely return. read more

The place is quite neatly done .The staff is amazing. Just had an amazing deep tissue massage from Mylinh.She adjusted the pressure when needed. Would definitely recommend this place . read more

Ariana is everything. My back is the worst and somehow magically she fixed me up. She is caring and had great suggestions to help alleviate muscle strain. She is simply amazing. Can't wait for our next appointment. Kudos Ariana! read more

I generally don't go for body massage but I gave a try in Elements. Leah was my therapist for the past two times and had a wonderful relaxing massage for 60 mins. Leah is experienced and very friendly. Since I had good experience, took a gift certificate for my husband and he had massage from Molly and he was also very happy and relaxed. I will surely go often. read more

Good value massage location in Bellevue if you sign up for their 2 for 1 holiday gift card. You can buy as many as you want and maintain them on the books without expiration. I've inky tried one masseuse named named Mellissa who is really great - strong enough to get to deep tissue. I've not tried others yet but will do so. read more

Friendly. Fresh. Relaxing.... Kellie was my massage therapist and I was ready to book my next appointment 5 minutes into my treatment. Excellent massage table manner and pressure. The front desk staff was fantastic, friendly and knowledgable. Looking forward to my next visit! read more

I had a prenatal massage done today by Aaron and he did an amazing job! He was respectful, considerate, and paid attention to the areas which bothered me the most. He has been at the Bellevue Elements location since it opened and he is very skilled. If you like firm pressure, he is the person to go to! read more

I had a Groupon for a massage. After one visit, I am now a regular customer. Victor is an amazing and knowledgeable massage therapist. I walk out of every massage feeling like a new person. Almost a year ago, I shattered my leg, broke my right ankle, and left arm jumping out of my building to escape a fire. I'm a full-time middle school teacher and the massages I get keeps me going. I highly recommend Elements and Victor! But watch out, you'll become addicted! :-) (I've also taken my fiancé here for his birthday and he also had an amazing massage experience and it really helped his shoulders. He's in the army and carrying all his gear takes a toll on the shoulders.) Go get a massage here and start feeling better! read more