My husband and I started treatment August 2024. Today, Dr. Iko has graduated us from the clinic. If…read moreyou want thoughtful and meaningful guidance, from an experienced endocrinologist, reach out to Dr.Iko.

I wish I wasnt changing this review. But as a returning patient, I have never been more…read moredisappointed. This place has fallen so far from what it used to be. My wife and I went through this practice in 2020 and were very happy with our experience, Dr Tur Kaspa was fantastic and the staff was so wonderful and attentive. Sadly, he has retired, but we still wanted to try again to have a second child. I would be the one to conceive this time around. I had a consultation with Dr Murphy, and that was officially the last time I ever heard from her. My entire cycle was managed by staff, which would be fine if there was some consistency in the communication, but there was not. Right from the beginning, I felt Dr Murphy spoke in a way that conveyed most likely IUI wouldn't work on the first try, and she said several things about future cycles before the first cycle had even occurred. I felt from day one with her that she just didn't exude confidence in the process. The vibe with her was truly off. I live in another state, so some of my monitoring was done in another Pinnacle practice. It turned out, that practice measured follicles completely differently than Chicago, making my ultrasound results totally inconsistent. The most frustrating part was after 2 weeks of letrozole and monitoring, it was finally down to the wire when IUI would be occurring, and my patient navigator, who had been working with me since May, was going to be out of office for nearly 2 weeks. I wasn't told this until she was already gone. Then, the person who was covering for her was completely unresponsive. The last time my follicles were checked, my measurements were taken at 9am. I sent the labs and ultrasound over through the portal, and I confirmed with them that they had been received. At 3pm, I had still not heard from anyone at Pinnacle on next steps, but I had been told multiple times I should plan to trigger at night and the IUI would take place 2 days later. They knew I would have to travel from Michigan to Chicago for the IUI, so I was looking for some notice to plan when I would need to leave. At 3:30, I had to literally stalk someone at the practice, beg for a call, and finally was met with an excuse that Dr Murphy hadn't received my labs, even though hours prior I had sent them through the portal and again, confirmed they were received with a phone agent. They said they'd let me know by EOD what to do. Then I got an email about an hour later around 5pm, saying my IUI was going to be the next day at noon! I had't triggered yet, no one called me, and I had to travel from another state. I have a small child, a job, a life! I had to do my trigger shot immediately, pack, and rush out the door at 6:30pm, drive over 5 hours to Chicago, get a hotel, and call off work the next afternoon. Then, when I arrived for the IUI, I found out for the very first time Dr Murphy doesn't even do the procedure! It was an NP, which, fine, but I've literally spent a longer time in line at the McDonald's drive-thru than I did during the time for the IUI. It was in and out, no after-care advice, no communication. I didn't hear a peep from the practice for 2 weeks. They scheduled my labs again via email. No call, no asking if that time worked for me. Then I get a text that my navigator is changing yet again. So this is 3 different navigators in one cycle. I just got the call that my HCG was negative, shocker. They dropped the ball in so many ways, I am certain that they missed the window and panicked, scheduling my IUI and rushing me out. This place has simply become another corporate nightmare, buying up fertility practices all over the country but failing to instate quality control. Save your money. They don't have the time or ability. For a medical service that was entirely out of pocket, I could have lit $3000 on fire and achieved the same outcome. The best part of this practice has clearly left the building.

Had an excellent experience with my egg freezing at FCI! They made what can be an overwhelming…read moreprocess as seamless as possible. My nurse, Alyssa, was extremely responsive with all my questions/concerns. Dr. Burks was knowledgeable, kind and extremely skilled. The rest of the staff from the receptionists, to the phlebotomists and US techs were also fantastic. Can't say enough good things, highly recommend!

Billing is a disaster. You don't know what you owe when. No break down of what you owe. No…read morereceipts. No portal where you can see history of payments made. I just paid $1500 8 weeks ago and just got the same bill in the mail saying I owe $1500. They never emailed me a receipt after payment through their portal. Also, I'm pretty sure my card got stolen in their system. After making a few payments on their third party website I got two scam charges on my card from a gaming website and had to cancel the card.

I appreciated that The Nest was able to get me in with short notice, prior to an embryo transfer…read morewhen I was not already an established patient. They also really understood the idiosyncrasies with last minute scheduling when it comes to fertility stuff, which was a huge relief. In the time between my transfer and HCG test, I got great advice from the acupuncturists I saw and my first transfer was a success! I am 14 weeks now and I am still wearing socks daily to keep my womb warm. :)

This review is long overdue! I first met Julie Gaudette in October of 2018. After a long and…read moredisappointing run of negative pregnancy test after negative test, my husband and I decided to give acupuncture a shot. After a month and a half of treatment with Julie, I was pregnant. Being an avid tracker of data I noticed that with acupuncture I had a pronounced increase in my basal body temperature around ovulation time. I was less stressed and had an overall sense of well-being. I ended up seeing Julie throughout my entire pregnancy. Every symptom I had was alleviated through acupuncture. If I had heartburn, congestion, nausea, any indigestion, you name it Julie was there. With a kind soul she provided the individualized care I desperately needed during that stressful time. My little guy is 7 months old now and I can't thank Julie enough for everything she did for us! I highly recommend the Nest and Julie

He changed my life. Dr Shashoua was recommended to me after years of differential diagnosis and…read moretwo hysteroscopies that could not determine the cause of my suffering. His staff was very nice and professional when making appointments and following up. I would recommend him whole heartedly

I truly don't have enough words to express my gratitude for Dr. Shashoua. He literally saved my…read morelife and has continued to go above and beyond for what has been a very complicated and emotional journey with stage 4 endometriosis and infertility. I first met Dr. Shashoua after a failed embryo transfer that left me septic, internally bleeding, and in critical condition. I was so sick that I didn't fully understand what was happening -- I was truly dying. Dr. Shashoua stepped in with the urgency, skill, and calm confidence that only an exceptional surgeon can bring. He performed the emergency operation that saved my life, and I will forever be grateful. After stabilizing me, he did something that shows how deeply he cares about his patients: he referred me to a far better fertility doctor because he knew I needed more specialized and attentive care than I had previously received. That referral changed everything for my fertility journey. A few months later, he performed my endometriosis excision surgery and removed my tubes. These were major, life-altering procedures, and he approached every decision with precision, empathy, and extraordinary expertise. I now see him regularly to monitor and manage my endometriosis and infertility, and he continues to provide the highest level of care. What sets him apart is how closely he works hand-in-hand with my fertility doctor, ensuring that every aspect of my treatment is coordinated. My case is extremely complex and often overwhelming, but he has never once made me feel like a burden. He treats me with compassion, respect, and true dedication. If you have endometriosis, fertility challenges, pelvic pain, or any complicated gynecologic or urologic condition, Dr. Shashoua is the doctor you want in your corner. He is an extraordinary surgeon, an exceptional physician, and someone who genuinely cares about his patients' lives and futures. I owe him mine.

I can guarantee you that there's no better care out there than Vios Fertility. Dr. Beltsos is an…read moreincredible doctor, and you won't find a more personable, caring, and down to earth fertility doctor anywhere else. The entire staff are wonderful, and they genuinely care about their patients. If you want the absolute best care in helping to build your family, go to this clinic.

About two months ago, I decided to begin my fertility treatment at this clinic, but it turned into…read morea complete disappointment. After spending a significant amount of money on lab work, tests, and other medical evaluations, I ultimately had to cancel everything because of the clinic's lack of communication and organization. The nursing staff consistently failed to provide the information I needed. I was constantly the one sending emails and making phone calls to ask about appointments, test results, and next steps--things the clinic should have been proactively communicating. The financial team was no better. Despite repeatedly asking, I never received clear information about the costs of treatment or my payment options. I grew tired of constantly calling and emailing, only to be left without answers. Throughout this process, I never felt supported, guided, or cared for. Fertility treatment is already emotionally challenging, and patients deserve a team that communicates clearly and provides reassurance every step of the way. Unfortunately, that was not my experience here. In the end, I chose to start over with a different clinic where I feel truly supported, informed, and confident that my care matters. I would not recommend this clinic to anyone looking for compassionate, organized, and patient-centered fertility care

LaShawn is really friendly. I don't know if he's a floater or not, since I only saw him once or…read moretwice. But where most of the other receptionists kind of act like they're resentful they have to help you, he's incredibly upbeat and made me feel like hated his job or having to help me. My doctor here was Dr. Boots. I found her to be friendly, knowledgeable, optimistic, and willing to listen. When I suggested increasing a dosage for one of my IUI cycles, she was happy to let me do so. When we had a second consult after the first couple cycles weren't successful, she suggested doing a injectable IUI cycle before moving on to IVF, but she left the decision to me. The injectable cycle was very successful. I know she is thrilled for me. When you work with a fertility clinic, you'll spend most of your time working with and talking to the technicians and the nursing staff. If you're not prepared for that, you'll need to rethink treatment or seek out a clinic that may be hard to find. The nursing staff consult with the doctors, of course, and I never felt ignored by anyone when I had questions or concerns. I would recommend Northwestern and will use them again if I decide to embark on a sibling cycle.

Bare minimum care, doctor won't communicate with you about anything, even test results or…read moreultrasounds. They just sign off on whatever the tech said and don't translate the tech report for those of us without medical degrees. They'll prescribe things without telling you they did so, without telling you why they're prescribing those things, and without giving you instructions about how/when to use them, and for how long. On top of that, it's almost impossible to get them to respond to any questions over MyChart or the phone, which is really bad for such a complicated process. They also don't offer paracervical blocks, an extremely common pain management procedure, during painful procedures like the SIS. This is something that is the standard default at other reputable repro healthcare centers, including Planned Parenthood. At first, we didn't even hear back from them about this request. Nothing from the doctor. Nothing from the nurses. No acknowledgment that I'd requested pain management at all. We called and messaged multiple times. When we finally were able to talk to a nurse, the DAY OF THE PROCEDURE, we were told that no one had ever asked for a paracervical block before, and they had no one qualified to administer it. Really?? At a supposedly cutting-edge medical facility?? Instead, they sent prescriptions to my pharmacy without telling us they'd done so, for an anti-anxiety and some lidocaine that I had to bring with me for them to apply topically. It didn't help with the pain. Even before this, we wanted to change our doctor, but guess what? It's against their office policy to allow patients to switch to a different doctor. No matter the reason. So if you have a bad experience with your doctor, you either have to stick with them, or you have to go to an entirely different health system and start over. This is ridiculous and honestly unethical. I tried to appeal this policy and was told the person who determines exceptions would call me within 2 business days to hear my case. They never called, and all anyone can do is keep sending messages to that person asking them to call us, which they apparently continuously choose to ignore. So we're stuck with our current doctor. Why didn't we like our doctor? Because she treated us poorly from the beginning. She also kept highlighting over and over that death was a risk for each step of the process, so "you might want to change your minds about moving forward." It became so pushy that it almost seemed like she wanted us to decide against this, which was wild. For context, this was just her going through the normal egg retrieval and IVF processes with us and their normal risks during our first meeting with her. It had nothing to do with any concerns about me as a patient, or any unusual risks that I'd face. You can absolutely talk realistically about risks without doing what she did. Even the front desk staff are straight up rude even though my spouse and I were nothing but nice and upbeat with them. I will say that I had a good phlebotomist and a good ultrasound tech, so that's a positive. But the person who did my SIS, while nice, was really rough with the insertion of the speculum. Rough to the point of pain. As an SA survivor, this was super triggering. Beyond that, it's bad technique and could lead to injury. Overall, I would definitely NOT recommend this office. I'm currently trying to find a different place for care. No one should feel this dehumanized and unsafe for a process that is already extremely difficult and vulnerable. I'm bummed that Rush's fertility center closed, so I'll be looking into independent fertility clinics. For your mental and physical health, I'd suggest staying away from NM's Fertility & Repro Medicine department.

Egg freezing is a really overwhelming process, however, Tiffany made it a whole lot easier. She…read morewas not only incredibly flexible and dependable, she was also my cheerleader throughout the process. Despite having an unpredictable injection schedule - Tiffany stayed in touch via text and made sure she was available when needed (even for a 2am injection!). She came to my apartment for my injection - making it incredibly convenient. Given her expertise with the procedure, she was able to give me on-demand advice and help me stay positive throughout the process. I would recommend Tiffany to anyone and everyone going through IVF and/or Egg Freezing. She eliminates the stress associated with injections and is a key source of support! I couldn't say enough positive things.

I was referred to Tiffany by a friend, and her services were truly worth every penny. My husband…read moretravels frequently and we needed someone to help administer progesterone shots since they're injected in a place that's pretty tricky to reach on one's own. Tiffany is so warm and friendly, I began to look forward to her nightly visits (even though it was to get a shot) - she became like a friend and even followed up with me to see how things were going in our fertility journey. She also taught my husband and I helpful tips on how to administer the shots correctly and in a way that hurt much less than what we'd been doing before. It's so nice to have a service like this available - I can't recommend Smith Fertility enough.

I hate to write a negative review, but feel compelled after my experience at Ova. GO TO…read moreREPRODUCTIVE MEDICINE INSTITUE! They are incredible! I shared with a nurse that I have mild anxiety, which I manage effectively through exercise and therapy. I do not take medicine for this anxiety, never have, and I have never been institutionalized. There is absolutely nothing on my record that would indicate that I am incapable of making decisions for my body & future family planning. Their response was that I have to have a "letter of clearance that my therapist is comfortable with me moving forward in the egg freezing process." I must express how deeply disappointing my experience has been. It is situations like this that contribute to that anxiety & mental health stigma in our country. It is both shocking and disheartening that a fertility clinic would OVERLOOK BODY AUTONOMY and instead place decision-making authority with my therapist, with whom I have no significant diagnosis. I hope that in the future, the clinic's policies and communication are handled more thoughtfully to ensure other women do not leave feeling as I do. We must do better for women's health.

I am soo happy with my experience with Ova. If you are considering IVF I highly recommend Ova. The…read moreteam is professional, knowledgeable , patient, and hands-on. The group of women at Ova instantly became my girlfriends over night. Thank you to Nicole , Maria , Rachel, Cassidy , Lisa , Dr. Kaplan , and the ultrasound ladies. I work in the medical field and having my background knowledge helped, but going through IVF is different and emotional. The staff is still with you on egg retrieval day , which was soo nice because I had a panic attack . Thank you Cassidy during that time . Please look no further for an IVF clinic - OVA is the place .

Thank you for Dr. Anne, Jenny, and all of the North Shore Fertility Team…read more North Shore Fertility made our perfect baby possible. Our baby is happy and healthy. At the time of our baby's birth I (mom) was 41 years of age and the dad's sperm was 39 years old. North Shore Fertility's office staff are just as kind, dependable, and understanding too. When we went to North Shore Fertility we had already been to other fertility practices without success. They made our baby dreams possible. Thank you North Shore Fertility!

Appointments tend to run behind schedule, but the staff is great! Dr. Borkowski has great bedside…read moremanner.

Dr Rana is an ansolute angel. There is a special place in heaven for him, such an amazing Dr…read more wonderful beside manners. I appreciate all your comfort and great way of expalining everything and taking your time with me during one of the most difficult times of my life. Thanks to you I was able to become a mother to a beautiful healthy baby girl. God Bless you Dr. Rana! I would reccomend! His staff is also very polite and helpful.

It truly doesn't get much better than Dr. Rana. He's the best of the best. This is a doctor who…read moretruly cares about his patients like they're his family. I was with Dr. Rana for almost two years. He always listened to us but most importantly he fought so hard with us to give us a baby. I'm so unbelievably thankful not only for Dr. Rana, but for his staff. From the front desk to the phlebotomist and nurses and embryologists, this team is just amazing. After a long road, we finally have met our second trimester---we weren't sure we'd ever get here. Our discharge day was emotional, that's because I knew I'd have a hard time ever finding a care team as strong and loving as them. We're forever indebted to Dr. Rana and his staff; I'm not sure I'd be this far along in a pregnancy without them. We thank God every single day for putting this care team in our path.