Unprofessional, heartless, and completely devoid of empathy…read more My very first ultrasound here and as a FTM was unfortunately a terrible experience. I was publicly scolded in the hallway, near the waiting area, as I'm exiting the bathroom (hadn't even closed the door yet) by the ultrasound tech for using the bathroom before my appointment. My doctor never informed me a full bladder was required, yet when I explained I had been in agonizing discomfort, and was unaware of this rule, the tech doubled down, shamed me, and told me I "should have read the packet." "Didn't you get a folder?" "It was in the instructions" "Okay well I guess we can try it anyway, cmon let's go!!" - as I'm attempting to grab my things from the waiting room" No grace, no understanding--just public humiliation while vulnerable and pregnant. My husband and I were so taken aback and stood there, completely stunned. What should have been a beautiful moment to see my baby was robbed by the hostility of the tech. It only got worse. When I immediately broke down to NP Rachel about how deeply upsetting and unprofessional the tech's behavior was, she stared at me with ice-cold indifference. As I sat there crying, she didn't offer a single apology, acknowledgement of what I just shared with her or even a tissue as I'm crying (I literally can't make this up) Instead, she completely washed her hands of the situation, telling me to "talk to Michelle on your way out, she handles all that stuff" Now I'm frustrated, I say "Ok, and who is Michelle? And what "stuff does she handle" "Are you at least going to put this in my notes" NP Rachel - "She is the office manager and she just knows and has experience handling all of that, so yeah she'd be the one to talk to" lmao WHAT?! I'm now flabbergasted by her response and complete dismissal. Never have I had a provider tell me to take my concerns about PATIENT CARE to an office manager. I am your patient, not the office manager's. To top it off, Michelle was conveniently on "break," and my promised follow-up call never happened. It took an entire week and me officially requesting my medical records to transfer care for anyone to even acknowledge me and then I was told the sticky note to call me was lost on Michelle's desk. The incompetence is crazy at this point. Aside from two lovely receptionists named Renee and Maria, this entire practice is a cold, unprofessional failure. If you want to be treated like a human being during your pregnancy, stay far away from this place!!!

Dr Belmonte performed an invasive surgery on me without numbing me in any way. Every doctor I've…read moreasked after having this surgery done to me has said they would have numbed the area with local anesthesia first. She cut into me with a scalpel and ignored me wailing in pain. I asked before the procedure if I could be numbed and she said that's not how it's done, which by every account, is a lie. I asked if I could have a moment to think about it beforehand, she declined. This woman is cruel and in no way cares about her patients. Please, spare your wellbeing and don't see this doctor. I could cry just thinking about this experience. I don't understand how this was allowed to happen. And to top it all off, the surgery was ineffective.

I went to Dr.King for an IUD removal/replacement consult (my first insertion at another OBGYN…read moreclinic was horrifically painful and traumatic, and I've been neglecting going back to an obgyn and getting annual pap smears because of how scared I felt). I decided to come here for the first time for a consult of IUD replacement options, and was comfortable enough during the consult to go ahead with a full general exam/pap smear, and Dr.King even offered comprehensive bloodwork to be done as I had some concerns. He was extremely professional, compassionate, listened to every concern I had and addressed every thing I was worried about. He mentioned things I hadn't even heard of other clinics doing like performing an ultrasound during the IUD insertion so they can see it being inserted properly, as well as anesthetic options. Dr. King gave me a few options to choose from for replacement/pain management and I'm so grateful to have gone to him. He made sure that I asked every question I can think of, and I really felt heard. Women's health care should be a much bigger priority when we are discussing pain management, long-term care, and making sure that patients feel comfortable enough to go back to maintain health. I felt like this office and Dr.King really care for their patients, and the Office Manager also came to check in with me to make sure if there was anything else they can do to make my visit more pleasant, and also gave me detailed information about costs that I had requested. I made an appointment for my IUD replacement, and I have already recommended this place to a couple others. I saw that the other negative reviews were mostly about not being vaccinated/boostered for COVID. I am grateful that this clinic prioritizes their staff and patient's health and was even more of a green flag. Everyone was mindful, polite, and made my experience comfortable

I am being honest when I say that I have enjoyed each and every visit that I have had at…read moreProgressive Care For Women. When I moved to Chicago, I didn't have an OB/GYN and researched x100 to find the best one. PC4W made the transition easy, and even after having a baby I am just as pleased as I was the first appointment that I had. I also visit this office for my melasma (hyper-pigmented skin). Alganesh, the aesthetician, is excellent. She listens to what you would like to achieve with your procedures and talks you through the process. I receive IPL treatments regularly and love them. I look forward to my appointments not only because of the amazing results I have received but because all of the doctors, nurses, and especially the front desk are great! Everyone has been so kind and helpful. Thank you!

Dr. Mazzullo is awesome. Here is what you need to know: 1…read more This is a smart woman. If you like your Doctors smart, even if it is at odds with what you 'think' you know, Lisa is is your Doctor. Case in point, we offered several ideas around our delivery and things we had been told would be beneficial, but instead of brushing us off or being too agreeable, she walked us through why the risks outweighed the benefits before making her recommendation. 2. Often times rare in the Medical field, Dr. Mazzullo is an excellent communicator. She takes her time to explain the what and the why, and elicits more questions without making you feel rushed or stupid for asking them. For example, why trying to turn our breech baby was a losing endeavor given our scenario. 3. She is an advocate. During my wife's c section, she specifically advocated some special asks for us with our anesthesiologist. While my wife waited for me to rejoin the operating room, Dr. Mazzullo extended a hand for my nervous wife to hold, knowing that sometimes you just need a little human connection. That's compassion and humanity that is so often missing today. We are huge fans of Dr. Lisa Mazzullo. I cannot recommend her enough.

OMG!!!! Dr. Mazzullo…read moreis amazing. First, I had to wait for her but she apologized. I never had a doctor apologize for having me wait. She told me to call her Lisa, asked extensive questions (it was my first time with her). I had a list of questions to ask her but she answered half of them without me even asking. She was so informative, empathetic, great sense of humor, and so professional. I love her almost as much as my dentist...and I found both on Yelp. Thank you fellow Yelpers!!!

He changed my life. Dr Shashoua was recommended to me after years of differential diagnosis and…read moretwo hysteroscopies that could not determine the cause of my suffering. His staff was very nice and professional when making appointments and following up. I would recommend him whole heartedly

I truly don't have enough words to express my gratitude for Dr. Shashoua. He literally saved my…read morelife and has continued to go above and beyond for what has been a very complicated and emotional journey with stage 4 endometriosis and infertility. I first met Dr. Shashoua after a failed embryo transfer that left me septic, internally bleeding, and in critical condition. I was so sick that I didn't fully understand what was happening -- I was truly dying. Dr. Shashoua stepped in with the urgency, skill, and calm confidence that only an exceptional surgeon can bring. He performed the emergency operation that saved my life, and I will forever be grateful. After stabilizing me, he did something that shows how deeply he cares about his patients: he referred me to a far better fertility doctor because he knew I needed more specialized and attentive care than I had previously received. That referral changed everything for my fertility journey. A few months later, he performed my endometriosis excision surgery and removed my tubes. These were major, life-altering procedures, and he approached every decision with precision, empathy, and extraordinary expertise. I now see him regularly to monitor and manage my endometriosis and infertility, and he continues to provide the highest level of care. What sets him apart is how closely he works hand-in-hand with my fertility doctor, ensuring that every aspect of my treatment is coordinated. My case is extremely complex and often overwhelming, but he has never once made me feel like a burden. He treats me with compassion, respect, and true dedication. If you have endometriosis, fertility challenges, pelvic pain, or any complicated gynecologic or urologic condition, Dr. Shashoua is the doctor you want in your corner. He is an extraordinary surgeon, an exceptional physician, and someone who genuinely cares about his patients' lives and futures. I owe him mine.

Dr. Delfinado delivered by healthy baby boy on May 22. I was referred to her by a friend, and was…read morewith her and her practice from day one. As soon as she walked in, I felt like I had known her for years and instantly felt calm. Throughout the whole process, she was supportive and explained everything really well to me. I loved her bedside manor. She was cautious, but did not want to do anything that was no needed. Any decision that I made, she always listened too. If I thought something that she did not agree with she explained why in a thoughtful way without making me feel dumb for my idea (which it was - in fact- dumb). Her entire team was lovely and I really loved Dr. Baskin as well. Dr. Sodini was very nice as well. but Dr. Delinado and Dr. Baskin really rocked my world. My epidural wore off during labor due to a poor placement (no fault to the dr.) Dr. Delfinado sat with me and assured me that this was a hard situation and that I could do this. I cried, she let me, then she made me rest. When I woke up (THANK GOD FOR EPIDURALS) I was time to push and I delivered a healthy boy with minimal tearing. This woman is a rock star and I will be back if I have another baby.

I would really like to write a positive review of Dr. Delfinado, as I truly liked her as a person…read more Her bedside manner trumps that of her practice partner, Dr. Sodini, and she is genuinely a nice person. But I feel like it is really important to share my multiple negative experiences with Dr. Delfinado and her practice so anyone reading these reviews can be fully informed. However, I had too many problems with her office and a horrible experience at my last appointment with her, and I do not plan to return to her. I had many problems with her staff, who come across as disorganization and unprofessional. They were confusing, frustrating and, at least once, extremely upsetting. I did feel like Dr. Delfinado spent more time with me when I had issues than her partner Dr. Sodini. We talked at greater length about my problems and possible solutions. I did feel like she listened to me more. But when ongoing medical problems weren't solved, Dr. Delfinado eventually recommended blindly taking a course of action with either a prescription or a topical medication when she had not yet determined my problem. It was at this point that I sought out a new OB/GYNE who matched my philosophy of finding the root of the problem and tackling it from there. I found myself in Dr. Delfinado's office one last time after that when my new OB/GYNE could not see me, and I had a terrible experience with Dr. Delfinado and her staff that day. I no longer will see her and would sooner seek out a OB/GYNE who I do not know and have never seen before in a situation where I cannot see my new doctor. I am now seeing a new OB/GYNE who has addressed my problems with a systemic, holistic approach. This doctor has spent time understanding me and my health. No topical creams, no temporary solutions, no rushing me through the system. And I am feeling great. As one reviewer put it, if you do NOT have any issues and just want your BC prescription or an annual pap smear, these doctors are fabulous to see. If you have any issues at all (which unfortunately one cannot predict), then this is not the practice for you.

She is phenomenal. Extremely thorough and helpful. Her staff is very pleasant and helpful too. I…read morehighly recommend her.

Dr. Graber is a real person. She is very smart, well-educated, direct and compassionate. I am so…read morethankful I was referred to her. She also has a colorful personality and excellent bed-side manner to discuss very difficult topics with a patient. The office is run very well with a friendly, professional staff. My first visit renewed my faith in the medical profession and I believe she and her staff geniunely care about your well being. Thank you, Dr. Graber.

I came to Dr. Williams after a failed surgery at another podiatry office 5 years earlier. I had…read moreongoing swelling in my 4th toe, and my big toe lacked stability. For the 4th toe, he initially aimed for non-invasive treatment (soundwave), which provided some relief and reduced swelling, and did not pressure me to address the big toe. Ultimately, after presenting me with several options, we concluded re-surgery on the two toes with the best results. 2 1/2 months post-surgery, I am back to running and other activities. I still have some residual swelling, but that typically resolves in 4-6 months. I can tell from the xrays that both toes are more stable than before. Dr. Williams is knowledgeable on multiple modalities of care and approaches each situation as a unique problem to solve. He is not quick to push one method over another, instead aiming to educate his patients and reach a mutual decision. I highly recommend his practice to others.

This is a late review, but I felt compelled to share my experience with Dr. Williams at Lincoln…read morePodiatry. I came in in May 2021 for an ingrown toenail procedure. I had an ingrown big toenail that game me mild discomfort and was told that I could undergo a simple procedure to cut the ingrown out of the side of my toe, then have a chemical applied so that it wouldn't grow into the skin anymore. What I ended up with is a deformed big toenail that I now have to use a special gel to reconstruct. I followed up a significant time later on the results and was told that I needed to give the nail time to grow out without filing, reconstructing, etc. I have not touched the toenail at all in over a year, and this is how it looks today, almost five years later. Permanently deformed with about 10% of the side of my toenail missing and slanted. I included a photo of both big toenails to compare the appearance. I'm obviously very disappointed about the outcome and deeply regret getting this procedure done here. I was not informed about this risk beforehand.

I've been a Performance Podiatry patient for more than 2 years now. I primarily see Dr. Riley, but…read moreI have also interacted with Dr. Sinclair. I was impressed early on not only with their existing knowledge, but commitment to learning about "what's new" and what are "best practices" in the field. On multiple visits, Dr. Riley shared what she had recently read in a journal or learned about in a seminar. I also felt very comfortable in knowing that I was not being pressured to make decisions. I went in (after having a visit with another podiatrist) on the impression that I needed immediate bunion surgery on both feet. Dr. Riley suggested that we start out with a less invasive approach first and to always use pain as my guide for decisions. I did eventually decide to get surgery. Twice. Both feet. I am/was a long time runner and came from a family of women who had "bad feet." I was nervous, but knowing what I had come to know about Dr. Riley, felt safe. The first surgery went perfectly and I'm now, a year later, recovering from the second. All office members are kind, considerate, competent, and trustworthy. When possible, I try to support women-owned businesses. This is one of those! And I'm so glad I checked them out!

Performance Podiatry charged my insurance $500 for a "custom" walking boot that was not customized…read moreat all and that I could have gotten online for under $50, and I was on the hook because I hadn't met my deductible. When I disputed this, Dr. Sinclair said "she went over the charges with [me] at the time of service," which was not true. I went back and forth with the office for weeks and am incredibly frustrated with Dr. Sinclair's refusal to correct the billing code or even to answer my follow up questions. To those considering Performance Podiatry, I would not recommend this practice. If you do proceed with them, ask questions in person during your appointment and then do your own research before buying into what they try to sell you.