I was a patient of Wendy Brox when she practiced elsewhere and was extremely please with our work…read more She left that practice and I spend the next few years trying to find her. Well, tenacity pays off because we were reunited late 2018. I can only speak from my experiences, Wendy has been instrumental in assisting me to walk through some tragic experiences. Wendy matches her therapy skills with the needs of the patient while moving forward to becoming emotionally healthy. I have the highest praise for Wendy Brox as she is giving me the tools I need to reach that goal.

Erin from Family Therapy Solutions is an absolute godsend -- I truly can't recommend her enough. I…read morefirst found her on Yelp and then came across her videos on YouTube, which really stood out. After a bit of back and forth with my healthcare provider, I was finally able to get Erin approved as my primary therapist -- and I'm so glad I did. She's the real deal: kind, but no-nonsense. Erin tells it like it is -- no sugarcoating -- and gives honest, practical, real-world advice that comes from deep experience. She's professional, direct, and incredibly insightful. Whether it's individual, couples, or family therapy -- especially for those in public safety or military circles -- Erin brings a deep understanding and a grounded approach to each session. She listens closely and stays focused on the issue at hand. Sessions are typically an hour long and always feel productive -- there's no wasted time or empty filler. My first session with her was during the height of the COVID-19 pandemic, and while I did meet her in person once at her Clovis office, we've continued sessions via FaceTime ever since -- which has worked seamlessly. What I appreciate most is that Erin is not judgmental -- she hears both sides of a situation and helps us find realistic, usable solutions. It's clear she genuinely cares about our mental health and well-being. And when the medical system doesn't come through the way it should... Erin does. I'll just leave it at that. It's comforting to know she's only a phone call away when things get heavy and you need real, grounded feedback from someone you trust. If you're looking for a therapist who cuts through the noise, brings clarity, and truly has your back -- Erin is it. Five stars all the way.

I found Erin on yelp and decided to give her a try based on the reviews. I am so glad I did!…read more Erin has been a life saver and so helpful. She is honest, insightful, relatable and calls you out on your junk in the best way possible. She is easy to get ahold of and flexible with scheduling. It feels much less clinical and more like a friend who knows what she is talking about. I highly recommend her!!!

I love first Steps recovery this is my second time around and its not because I didn't get the…read moretools from the program but because I stopped applying the tools. This time around I would like to thank Sam my counselor for her help and raw honestly. And Andrew who in my psychosis answer my calls when I didn't trust anyone! Andrew and Paula have been a light house and bridge to my life.The lead tech Daryll V. who is all by the books type of tech but once I sobered up he was honestly one of the most helpful person I experienced while being there. So thank you Daryll for being a follow the rules but being compassionate towards the clients

I fully support people getting help when they need it, and I wanted my husband to receive…read moreappropriate treatment. My frustration is not with him receiving care. It is with how our family was communicated with, how my concerns were characterized, the repeated documentation delays, the financial consequences those delays caused, and the poor transition of care. Families are already under tremendous stress when a loved one enters treatment. They should not leave the experience feeling more divided, financially destabilized, and unsupported than when they entered. While my husband was in treatment, I called the facility extremely upset because he had entered rehab without telling me where he was going. I was suddenly left managing our children, household, bills, and everything else on my own. I was asking for basic information I needed to keep our household functioning, including login information for bills. Instead of accurately relaying the context of my calls, a nurse apparently told my husband that I was only concerned about money and wasn't concerned about him. That was absolutely not what I was communicating. I was then told to leave him alone and find my own support group, and my calls were not being passed along. My husband later told me that staff had given him a very different narrative about my calls and encouraged him not to engage with me. This created even more conflict during an already incredibly difficult time for our family. The administrative side was equally frustrating. Documentation was repeatedly completed late. SDI paperwork delays resulted in us going an entire month without payment on THREE separate occasions. When a family is already dealing with someone being out of work and in treatment, timely disability documentation is not a minor administrative issue. Those delays had real financial consequences for our family. Finally, the transfer of care was absolutely terrible. After such an intensive level of treatment, I expected significantly better coordination, communication, and planning when transitioning care.

Excellent therapist. I spent quite a few years in counseling with her. She is very kind,…read morecompassionate, direct when she needs to be and very logical.

I got their e-newsletter for some reason recently and remembered when my child's mother and I…read moredecided to bring our child in for an evaluation. We each filled out intake paperwork in advance. When I showed up and handed mine over to the front desk, the front office worker said that they had mom's and didn't need mine and proceeded to throw mine away. Fortunately, the medical practitioner was wiser and less rude and eventually retrieved it. I also was not allowed to get or give the front office any information, though I was the one to initiate services. I was told only mom could do things like make and change appointments. Over months and months of interactions, I was treated rudely and dismissively and repeatedly reminded that my opinion didn't matter by both office staff and the clinician.

I found this office and Mr. Sievert's associates to be condescending, not very helpful as far as…read moreproblem solving and they don't seem to be able to identify the problem. I have since gone to Dr. House and associates, they have a different method of communication that suited my needs better. I feel more understood and listened to, their communication skills have made it easier for me to identify and deal with my problem...now I have gone on with my life in a productive manner. Mr Sievert seems to essentially prolong the identification of the problem resulting in the treatment taking longer, in my opinion, in order to ensure revenue for his office. I feel his methods are extremely lengthy and ineffective.

DO NOT WASTE YOUR TIME HERE. Completely unprofessional, worst therapy i've ever received. The staff…read moremade me feel like i wasn't worthy, like I was less of a person and just a whole waste of time and money.

I referred a friend to this organization, but unfortunately, their experience was very concerning…read more The staff demonstrated a lack of cultural diversity and sensitivity, particularly toward my friend's daughter, who is Muslim. Despite having therapists from Hispanic, Caucasian, and Black backgrounds, there appeared to be little understanding of cultural competence or inclusivity. Considering the significant Muslim population in Fresno, it is disappointing that they do not have even one Muslim therapist on staff. While they accept Muslim clients, my friend's experience felt dismissive and culturally insensitive, all while being charged extremely high fees. Although Dr. Baird comes across as pleasant, the overall impression is that the organization prioritizes profit over genuinely serving diverse communities.One of my friends I recommend

My experience with Gina Beckmann was life changing, and truly helped me for the better. Very…read moreprofessional and truly caring!

Fantastic counselor! Knows what she's doing, and has a lot of wisdom. My PTSD is cured and a owe a…read moredecent about of credit to her for that as she guided me through the process. Like anything else, the patient needs to want to get better and be willing to do the work. She's a fantastic counselor, and I highly recommend her.

We took our daughter there 3 times, because it was the "only show in town!" for residential care…read more She has a serious mental illness and needed that level care. The first time we took her was during Covid and she tested positive during her stay. However, instead of isolating her by herself in a room, they sent her home. The county person who was called out to consult about the situation, told us they should have kept her. I was a bit surprised, but understood why they would release her. They would want a client who could participate and they needed her room for that client. However, the 2nd time we took her there, it took us 2 weeks and several discussions to convince them to give her the prescribed meds she needed to remain stable! That seemed very odd and unprofessional! I'd even say negligent! The 3rd time we took her there, they asked us to participate in a Family Session with their "therapist." This very young woman obviously had no experience in leading a family session. She sat there mute, not asking any questions of any of the 3 of us. I kept hinting, what she could do to get a conversation going, but she didn't get it. I finally took over and started asking the questions of each of my own family, including myself and our daughter. Being a Family Therapist myself, it was a good thing I knew what I was doing. However, for most, if not all, of their clients, they would not know how to do that. Bottom line, they need to. hire professionals to work in their program, not inexperienced students. They also need to follow protocol on meds!

Our family had a deeply distressing experience with Sierra Meadows in January 2026…read more Before admission, we were told my daughter's insurance had been verified and that she was approved for treatment. Based on that information, she traveled a very long distance to Fresno to receive urgently needed inpatient psychiatric care. Six days into treatment, while she was still an inpatient, we were abruptly informed that her stay was not covered by insurance after all. This disclosure was delivered without adequate preparation, emotional support, or coordinated clinical involvement -- despite the fact that she was being treated for significant anxiety, emotional dysregulation, and distress intolerance. The impact of this sudden news was severe. During this time, administrative staff did not return calls or respond to repeated inquiries. There was no meaningful guidance, transition planning, or support offered to help stabilize the situation. The result was that my daughter left the facility in crisis -- far from home, stranded in Fresno, without housing, and emotionally overwhelmed. As a parent, I had to urgently travel to Fresno myself to ensure her safety and arrange alternative care. The financial and emotional toll was significant. If you are considering sending a loved one here, please be cautious. Insurance verification and discharge communication are critical in psychiatric care settings. In our case, the lack of clear communication, administrative responsiveness, and crisis support caused additional trauma during an already vulnerable time. I would not want another family to experience what we did.