I am very happy with the services I have received from Fresno Health & Wellness. Dr. Scoggins is…read moregreat! She allows for first time online scheduling, and is able to accommodate for some week to week flexibility in scheduling. She has flexibility for some after work appointments as well as during the day. (I think she even might have some Saturday's available.) Make sure you check with her and your insurance if you will be covered through insurance or through private pay. (Private Pay option might be pricey if you have to go that way, as there is no sliding scale here.) If you are able to, I definitely recommend her. I believe she will have other therapists at this location soon, and I don't know if they will be different or have the same situations with payment-definitely check it out. The new location (this listed location) has such a calm vibe. She uses soft music and aromatherapy in the lobby area, and the colors of furniture and pain are beautiful and serene.

From the owner: Specialize in treatment of depression, anxiety, and troubled relationships. In addition, I enjoy…read moreworking with highly motivated women who as a result also experience high stress. This my be due to holding a high level position, being a home mom or have a difficult time establishing balance. I can help you regain the balance in your life.

No showed. Needs better time management training. Was supposed to be my first appointment with her…read more I will not be rescheduling. Hope she learns to feel her clients are the clients. Not the other way around. Delusional behavior. Unprofessional. Don't waste your time.

Ms Biggs is a nice lady, but she is absolutely terrible at scheduling. Many times while under her…read morecare, she'd need to reschedule my appointment that I made. I get it, things pop up sometimes and you need to be flexible, but things pop up CONSTANTLY for her. I don't think I ever made an appointment with her and have it not be rescheduled. And a couple of times, I would be waiting for her at her office and she wouldn't show up at all, only for me to get a text about it hours later. This last time, I stayed and waited in her office for about 45 Minutes for her to not show up and not text me about it until much later that evening. The ironic thing was, at the time, I was giving her another chance because she did a no show at the prior appointment. That time, I just walked out. She hasn't reached out to me at all since. It was a very sensitive time for me and I desperately needed someone for guidance, and she practically abandoned me. Please, if you're going through a hard time right now and need help, do not go to this woman. Sure, she's nice, but she's not dependable at all. You deserve to have a therapist that will treat you with dignity and not flake on you constantly.

Very nice lady. Attentive and very helpful. . She's on time and you don't have to wait for very…read morelong. I wish she had a couch and more comforting office. The office is small and generic, there's a candle in a glass that she taps on when she's thinking. (she probably doesn't even notice that) . And one time she wore a crucifx around her neck. Well, that kind of annoyed me a little bit, what if I was a budhist? Or an Isla read more » m? How do I trust someone with my inner most thoughts and dreams who's proudly a catholic? I am concerned that her advice might be affected by her own beliefs as well, but so far, she's not shown any signs of biased advice. she was not able to relate to me because she has never experienced what I have gone through, herself! I don't know about anyone else, but if I'm getting advice from a person that my company is paying for, I want them to be able to empathize. For example, she told me that when I walk my dogs, really look at the flowers and grass and start noticing little things, and it will make me feel better. She says this a lot, when I've already told her repeatedly that I'm hearing voices in my head! WTF? smelling the roses - equals - crazy being cured! There are other instances of examples, but to be short, let's just go with that. Ask her first if she's been in the same situation as you, if not, then she can't relate. If anyone needs a psychologist, I definitely recommend her. Just don't forget to ask first. so, here's the break down: This is for my own experience only. +1 star for professionalism +1 star for listening skills +1 star for realizing that she is not helping me at all. -1 star for not hearing or understanding what I'm going through. -1 star for the lack of ability to empathize.

From the first time I walked in to the last time I walked out, I actually felt cared for and just…read moreby the staff who is absolutely amazing and selfless but by the other client's as well, and I can't say enough about my case manager Brandee she's someone that loves her job and it shows, so if your looking for a safe place to get sober and educated call Touchstone .

I have a lot of experience at these facilities. From Betty Ford in Palm Springs to Dreamlife in…read morePennsylvania to SRC County run rehab in Ceres and many others....hey still trying 1 thing I had to do was take the staffs advice and continue care after 30 days. I went into this 100% committed to the process. I was coming off of fentanyl and meth and alcohol so I knew I was in for it. The withdrawals were going to be severe. I have never went to a rehab to where the meds were mismanaged. Example one night the lady working there gave me a full pill and she was supposed to to cut it in half because the dose called for half the mg that came in the pill. She realized what she had done once she gave the pill to me and she was signing off the binder. There was nothing to eat. And the staff didn't cook. I was told we would be made breakfast lunch and dinner and there was even a menu or schedule of meals posted on the fridge however the only time a meal was made was when a client made dinner for other clients. This is unacceptable because people coming down from drugs and or alcohol need nutrients and good meals to recover. Even if I wanted to make my own food I had to sift through half expired food. I drank expired milk while I was there. sick clients had to cook our own meals. Again the meds were a BIG issue because they had no formal medical training except a cert online and were distracted and made many mistakes with clients medication the short two weeks while I was there. The second day I was there I remember feeling terrible and the person let me pop my meds out and I'm an addict so of course I popped two instead of 1 ADIVAN out of the package and took them without the person "giving me the meds" noticing. Us addicts will come up with tricks so you need to administer meds and not let the client do it. I have trauma from this next issue with the rehab. It was a Friday April 4th at 7am ish and I had came in on Wednesday April 2nd approximately 3pm (hadn't been even 2 full days since my last fetty use). I was very upfront and honest and told them I was using up to 3 grams of fetty a day. That Friday less than 2 days since my last use another untrained employee came into my room and brought my meds to my bed as the withdrawals were just starting to set it. I was brought an 8mg suboxone film and while still half asleep not even 48 hours after I arrived the untrained employee put the sublingual film on my tongue. I went back to sleep (I am not new to suboxone, I took them for 3 years prior to coming into treatment)I woke up about 2 hours later dying of pain. I went into precipitative withdrawal brought upon by the nalaxone in the suboxone. They had to call an ambulance and I spent 5 agonizing days in Clovis hospital where they treated me like I was trash. I could not get a nurse to help me. I went # 2 in my pants and sat in it for 10 hours while in the worst pain in my life. I was alone and no one from Touchstone was there with me.....when THEY were the reason I went into precipitative withdrawal to begin with. They tried to say it's hard to tell when to give suboxone with fetty. Liar. I was just at a different rehab called Align in Sonoma Ca and they waited 4 days before they gave me MAT medication, then slowly gave me 1mg Subutex then an hour later gave me another 1 mg Subutex (no nalaxone in it) Then after making sure my body could handle it they gave me a full 8 mg Subutex to help with the withdrawals and then would eventually put me on suboxone (w/nalaxone). Kenny discharged me while still in detox w/out warning at 2am after administering 200mg of Seroquel, then lied about a CA law not letting me have subs to take home. They not only destroyed my prescription I brought in of subs but they also kicked me out by calling the cops because Kenny didn't want me to take a pic of the fridge in the shape it was in with expired food, hardly anything to eat no dates. Guess what Kenny I just brought home 19 day supply of Subs from Align Liar, he set me up to relapse, I should seek a lawyer and sue. U owe me $1300 I paid deductible. -Lynette

Stay away!!! Would give 0 stars if I could. I normally never write reviews but I am doing this…read moresolely because of this mans profession and the damage he can do to people. My wife spoke with him on the phone, explained some serious problems she had , and made a appointment with him. I called him the next day and asked if he took our insurance. Told me to call my insurance company. I asked him if he takes any insurance whatsoever. He very rudely told me to have my wife see someone else. This person is supposed to be helping people with serious life problems. If he does not know something as simple as if he takes insurance, and gets upset with the question enough to cancel a appointment of someone he knows needs help, I am very scared of what kind of advice or influence he can have on people's lives. Please stay away, for your own sake.

I gave this guy a fair shot even though he had a poor review. I had to fire him today. I drove…read morenearly 30 minutes to get to my scheduled appointment and when he came out he told me that he rescheduled our appointment for yesterday. I received 1 voicemail from him in which he mentioned that he in fact would be working on the Monday following Veterans Day if I was available, to which I responded also in voicemail that I was not available that day. Today he said he did receive my voicemail and called me back he doesn't know why I didn't receive the voicemail but that he called me to tell me that he rescheduled our appointment for Monday. Obviously he was lying about calling me because why would he schedule an appointment when I had made it clear that I wouldn't be available that day and that I would see him at the agreed upon time and date. I make all my appointments as I'm speaking to people and confirm prior to ending the conversation. This being said I arrived at my initial appointment and he told me I was an hour late and my wife and I were both sure of the appointment time. Completely unprofessional. I too would give zero stars if it were possible.

We took our daughter there 3 times, because it was the "only show in town!" for residential care…read more She has a serious mental illness and needed that level care. The first time we took her was during Covid and she tested positive during her stay. However, instead of isolating her by herself in a room, they sent her home. The county person who was called out to consult about the situation, told us they should have kept her. I was a bit surprised, but understood why they would release her. They would want a client who could participate and they needed her room for that client. However, the 2nd time we took her there, it took us 2 weeks and several discussions to convince them to give her the prescribed meds she needed to remain stable! That seemed very odd and unprofessional! I'd even say negligent! The 3rd time we took her there, they asked us to participate in a Family Session with their "therapist." This very young woman obviously had no experience in leading a family session. She sat there mute, not asking any questions of any of the 3 of us. I kept hinting, what she could do to get a conversation going, but she didn't get it. I finally took over and started asking the questions of each of my own family, including myself and our daughter. Being a Family Therapist myself, it was a good thing I knew what I was doing. However, for most, if not all, of their clients, they would not know how to do that. Bottom line, they need to. hire professionals to work in their program, not inexperienced students. They also need to follow protocol on meds!

Our family had a deeply distressing experience with Sierra Meadows in January 2026…read more Before admission, we were told my daughter's insurance had been verified and that she was approved for treatment. Based on that information, she traveled a very long distance to Fresno to receive urgently needed inpatient psychiatric care. Six days into treatment, while she was still an inpatient, we were abruptly informed that her stay was not covered by insurance after all. This disclosure was delivered without adequate preparation, emotional support, or coordinated clinical involvement -- despite the fact that she was being treated for significant anxiety, emotional dysregulation, and distress intolerance. The impact of this sudden news was severe. During this time, administrative staff did not return calls or respond to repeated inquiries. There was no meaningful guidance, transition planning, or support offered to help stabilize the situation. The result was that my daughter left the facility in crisis -- far from home, stranded in Fresno, without housing, and emotionally overwhelmed. As a parent, I had to urgently travel to Fresno myself to ensure her safety and arrange alternative care. The financial and emotional toll was significant. If you are considering sending a loved one here, please be cautious. Insurance verification and discharge communication are critical in psychiatric care settings. In our case, the lack of clear communication, administrative responsiveness, and crisis support caused additional trauma during an already vulnerable time. I would not want another family to experience what we did.

Dr. Schuyler took a couple of months to get an appointment with. He met with me first, to discuss…read morethe attention concerns I have regarding one of my children. We conversed in length. Our next appointment included my child and a 15 minute test. The next appointment involved a 20 minute test. He used these tests to determine a diagnosis, rather than just making a referral for meds. He discussed his findings with me in detail and offered much information. He was not rushed for time and answered any questions I had.

The wait too see Dr. Schuyler is certainly worth it. He is the best Neuropsychologist in the…read morevalley. His staff is awesome !! I highly recommend.