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    First Steps Recovery

    3.6 (37 reviews)
    Open 7:00 am - 11:00 pm

    Services - First Steps Recovery

    Group therapy

    First Steps Recovery Photos

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    8 days ago

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    2 months ago

    Helpful 1
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    5 months ago

    Sam the counselor oversteps her boundaries and HIPAA. I have filed a complaint with my insurance and CCAAP

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    9 months ago

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    10 months ago

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    5 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    10 years ago

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    6 years ago

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    7 years ago

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    6 years ago

    First steps is a very professional facility. Great counselors and staff. They really care about their clients and their future.

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    6 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    11 years ago

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    Matthew T.

    Helpful 12
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    8 years ago

    Dedicated team that will do everything it can to help you or your loved one long term sobriety

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    10 years ago

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    10 years ago

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    8 years ago

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    11 years ago

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    Matthew T.

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    7 years ago

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    6 years ago

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    9 years ago

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    10 years ago

    They charge $1500.00 for just a consultation. No Doctor who charges this much cares about people!

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    Ask the Community - First Steps Recovery

    Review Highlights - First Steps Recovery

    I want to especially give thanks to Cindy, Monica, Mike, Denali, Sue, Matt, Dr Carrie for being so loving and caring....

    Mentioned in 3 reviews

    Read more highlights

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    I never write reviews, but sometimes a service (and the people involved with it) is so outstanding…read morethat I feel I really must share my experience to help guide others when they're deciding who to call. Synergy Recovery is definitely in that category. Out of every IOP in Bakersfield, this one is hands down the best there is, in large part due to the amazing staff. Joel, Gigi, Melissa, and the docs are all kind, compassionate, caring, patient, and experienced in dealing with addiction and mental health issues. If you are reading this right now, the very BEST thing you can do for yourself is to pick up the phone and call Synergy. You will not regret it! It WILL change your life and help you obtain the coping skills to deal with life on life's terms. Don't put off your recovery-- don't put off the ability to ENJOY your life. I know how overwhelming it feels when you are struggling to make a change in your life, and how lonely it can feel, but the only thing you have to do is take that first step: pick up the phone and CALL-- the wonderful folks at Synergy will help you take care of the rest. The quote "don't put off until tomorrow, what you can do today" comes to mind-- Don't let addiction steal your joy for even one more tomorrow-- reclaim your life from addiction TODAY. Call Synergy for help TODAY. Whoever you are, as you read this, know that someone out there DOES care. You CAN do this-- for yourself, for your family, for your parents, for your kids. Good luck and God bless.

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    I had a very disappointing experience with my psychiatrist. During our interaction, I felt rushed…read morewhile trying to complete payment, and when I attempted to ask questions and advocate for myself as a patient, the conversation became hostile and unprofessional. He began cursing repeatedly, called me "irrational," and spoke to me in a way I found completely inappropriate for a medical provider. Regardless of disagreements or frustration, I do not believe patients should be spoken to with profanity or hostility in a psychiatric setting. What also stood out to me was that during a previous visit, he asked if I could leave him a positive Google review because other clients had left negative ones. In hindsight, that felt concerning and unprofessional as well. I understand providers are busy and under stress, but professionalism and respectful communication matter -- especially in mental health care. Unfortunately, I cannot recommend this experience.

    Having been a patient of Dr. Ziyars for over 16 years should speak volumes! When I first met Dr. I…read morewas scared of what was going on in my head. He helped and reassured me that everything was going to be ok, and that's what had happened. With his care and guidance I'm now living a fruitful loving life! I'd also like to speak about Dr. Ziyar's care when it came time for me to stop taking pain killers (I had a very major back surgery and was completely dependent on them). He was just as helpful if not more. He made me feel unjudged and hopeful!!! I can't thank him enough!!! He's definitely a great Dr. You will not be disappointed in choosing him to be yours.

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    Premium Urgent Care - HIPAA who? Never met her.

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    We are new to the area, have scheduled doctors appointments with a family doctor and a GYN next…read moremonth to establish care. So being without a GP or GYN I came to this location because I feel like I have a kidney infection. The lack of any kind of attempt at human connection in this office is astounding. There's no one to help you with check-in, you're immediately pointed to a QR code where you fill out all of the paperwork yourself. Once the receptionist has that, she points you to a machine IN THE WAITING ROOM to get your vitals. Everything from weight and temperature to blood pressure and oxygen numbers is done by one of those machines you generally see at Walmart that you sit and put your arm in. WTF? That machine prints out a paper that you give to the receptionist. Because I was there thinking I have a kidney infection, she handed me a urine specimen cup, and told me to go into the bathroom, again, in the waiting room. A basket in the waiting room for the collection of your investments already had someone else's specimen in it. With their information on it. I'm sorry but HIPAA who? I then sat back down until called back to go to a room. A nurse didn't come in the room to talk to me or anything. I sent to room 3 to wait. I sat in my room for half an hour, listening to the full exam of a kid in the room next to me because the walls are really thin, before a doctor come in to tell me that because I drink a lot of water, my urine was clear... dilute ... and that it could be an ovarian cyst or even appendicitis, she doesn't know what's causing the pain in my lower back, that I should go to the emergency room to get imagining done and they could tell me what's causing the pain in my back around my kidneys and the malaise. So not only did I just pay my co-pay, but I was also charged an extra fee for urinalysis, something I've never had done before in any doctors office in my life. I walked out feeling like I just wasted my money and my time. If you've got something really simple like a sinus infection, I feel like this would be a good option. But for anything else? No... and now to the ER I go. UPDATE: I noticed the rebuttal the manager of the office posted below, and no, they are not telling the truth. There was a name, first and last name on that cup of urine that was sitting in the bathroom when I went in. And the person who went in after me had to look at my cup that had my first and last name on it as well as the previous cup. I'm not going to let them sit here and gaslight me

    So I filled in the questionnaire online at 10:40 and walked in at 12:15pm…read more I spoke with the receptionist in the front and she checked me in, then told me to have a seat. I wait over an hour plus and still no one has called me, people who are arriving after me are getting their name called and being seen. So I go up and talk with a different receptionist and she asked if I've talked to anyone once I arrived. I answered "yes" and she proceeds to hand me papers to "check me in". I asked her if this was paper work that I've should have filled out upon arrival and she answers "yes". The quality of care and attention to detail is poor at this office, I should not nor anyone else for that matter be overlooked for care because a receptionist failed to follow procedure. If I had not gone up to ask any questions I would for sure still be waiting in the lobby. 05/22/26 1:45pm

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    If I could give Dr Goswami 100 stars I would. This man quite literally saved my life. I will just…read morestate that 2 days prior I had spent 8 hours at the ER. The PA there, while a nice guy, did not do much of an exam (actually, he didn't do any physical assessment ) and sent me home with a pat on the head. I happened to have an apt with this provider 2 days later, and wasn't even sure if I should keep it since the ER provider declared me to be fine. However, I felt so terrible I decided to go. Lucky decision on my part! He took one look at me and quickly referred me for an UTS. I don't want to say too much on a public forum like Yelp, but suffice to say I was quickly admitted to the hospital and had surgery 5 days later. Dr Goswami is truly a wonderful caring man. If you choose to see him, you will not be sorry.

    I had an appointment scheduled, but it was cancelled upon my arrival due to the office not having…read moremy updated insurance information on file. When I called to confirm my appointment, I proactively offered to provide my new insurance details, and I was instructed to bring the card with me. However, upon arrival, I was informed that a new referral was required despite being an established patient with a point-of-service plan. What was most concerning, however, was the unprofessional conduct I encountered from the front office staff. From the moment I walked in, I was met with rudeness and a lack of knowledge regarding insurance procedures, which further complicated an already frustrating situation. Unfortunately, the office manager was not able to assist me in resolving the issue, and her attitude mirrored the unhelpful and dismissive behavior of the front desk team. Dr. Goswami is an excellent provider, and I have always appreciated his care. However, based on my experience, I believe the front office staff and management need to be addressed to ensure that patients are treated with the courtesy and professionalism they deserve!

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