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    Elevate Realty

    3.0 (2 reviews)
    Open 9:00 am - 7:00 pm

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    4 years ago

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    Ideal Office Suites & Storage - Conference Room A

    Ideal Office Suites & Storage

    (3 reviews)

    Hello everyone. I would have given this place a good review since the location seems to be neat…read morefrom the outside and nice from the window end. This was the extent of my experience of this place since I got here on Friday at 3pm and no one was there, even though office hours are until 5. Then I said, "Fair enough" I will be back tomorrow (Saturday). My move was the following day "Saturday" and had all of my belongings. Ready to sign a new lease and arriving 2 hrs early (10am)...I thought what could happen next...Well it turns out the lights were off from the office and waiting room. There was no note on the door and the OPEN sign was turned off. I called their call center and they were shocked that no one was there and thought that the manager headed out to make a bank run. The call center took my name/number and would contact the manager of the building. Well...20 mins later...I got the manager and he mentioned he was the only one to work today and had to go home because he was sick & cannot return. I understand that people can be sick but the business could not get a replacement for the day??? I mean the place is only open for 4 HOURS???!? I mean I could be sick and work for 4 hrs or find someone to cover you. They will be back in business on Monday. I was frustrated since they just lost a customer and ended up going to the place next door. So if you are planning to use this place and have NO choice...Please call ahead!! You will be sorry if you have your stuff and NO ONE IS THERE. Thanks!

    After 1 year my rent went from $80/mo to $135/mo. A 69% increase in rent!??! Who jacks up rent…read morethat much? Unprofessional people. Got my stuff and left.

    West End Management & Leasing Services

    West End Management & Leasing Services

    (2 reviews)

    To update my review: my realtor toured this property on April 18 and reported a natural gas smell…read more The owner claimed the fire department had checked and found no leak, but the fire department later stated they had no record of any such visit. We moved across the country on June 4, six weeks after reporting the issue, and the gas leak was still ongoing. A contractor later told us the levels were severe enough that we were fortunate a major incident had not occurred. The owner's contractor also improperly replaced the gas line with an undersized one, according to Spire, and I was the person contacting Spire throughout the process. They let me know that the pipe the contractor replaced was 1/4th inch too small and could lead to carbon monoxide or gas buildup in the lines. During the nine months we lived there, two additional gas leaks occurred in other areas of the system. After spending over $10,000 to move and paying rent for May while the house sat vacant, Stephanie Olsen told me over the phone that "this isn't working out" and that we would need to find another place if we continued being "ungrateful." We ultimately moved out early after 10 months, and paid April 2026 rent while the property was vacant and we were in a new rental. The house itself had numerous issues: filthy vents filled with years of dust and mold, insect infestations (basement had roaches, beetles and grasshoppers) requiring extermination, and a failing sump pump system with drain flies that contributed to a very strong basement odor. The home was at times uninhabitable due to the gas smell, causing headaches and dizziness for both me and my Mom, and we paid out of pocket for hotel stays. This experience was emotionally and financially exhausting. After being threatened with eviction, do you really think I felt comfortable reporting every issue with the house? Of course not. So we financially covered multiple issues due to fear of retaliation.

    To update my review. My realtor toured this property on April 18th and reported the smell of…read morenatural gas. The owner said she called the fire department and there was no gas leak. ( fire department had no record) We moved from across the country on June 4th . The gas leak was ongoing. The contractor hired by the owner was incompetent and replaced the gas line with too small of a line per spire. And I'm the one who contacted spire every time . We went on to have 2 more gas leaks in the 9 months we lived in this home . At other areas of the gas system. Stephanie Olsen definitely threatened to let me out of my lease in June when we spoke on the phone after I had just spent $8,000 dollars and payed rent for May( while the house was vacant). And no one would be happy with this situation. We left early and payed for April of this year while the house was vacant. This company and the homes owner were awful. Stephanie literally screamed at me and threatened to evict me on the phone until I was in tears. The house was literally inhabitable due to the extremely strong smell of gas, which was causing headaches and dizziness for me and my son. We paid to stay in a hotel. The vents were filthy with dust and mold that had not been cleaned for years. We had to pay for an exterminator due to a hornet and grasshopper infestation, a plumber for a failing sump pit motor infested with drain flies / worms, which also contributed to the basement odor. The list goes on but my point is - this was a nightmare both emotionally and financially for us. Do you really think I'm going to report every issue wrong with the home after I was threatened with eviction? Obviously not.

    Elevate Realty - realestatesvcs - Updated June 2026

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