wish I had never heard of this outfit. really did shoddy slow work, never replaced wall insulation…read morethey took out. poor quality and broken counter edge,

Horrible service! Chuck promised us a clean home to move into and then left us hanging. We walked…read moreinto a house we could not live in. There were carpet tack strips everywhere, filthy appliances and the place reeked of cat pee. All they did to clean one of the bathroom was wipe it down with simple green. No disinfecting agent was used. They didn't touch the other bathroom. They also removed perfectly good flooring in a kitchen that we wanted to keep. The worst part is they still expect to get paid in full. Go somewhere else!

I contacted First Choice Restoration after a house fire that smoldered overnight and resulted in…read moresevere smoke and soot damage throughout my home. After the initial consultation the crew arrived and got straight to work on the restoration. They repaired the floor, cleaned and painted everything, walls, ceilings, lighting fixtures etc. and got rid of the terrible smell of smoke. They were professional and really kind to me throughout the process - its pretty traumatic to have this type of thing happen to you. Tory, Ethan, Barry and Jim I can't thank you enough for helping me through a really difficult time. I would highly recommend First Choice Restoration

From the owner: First Choice Restoration is a fire, smoke, water and mold damage restoration company servicing…read moreClinton, Essex, Franklin, and St. Lawrence Counties in Northeastern New York.

If you have carpets that need cleaning, look no further! We were beyond pleased with Carpenter's…read moreCleaning Service. I wish we'd taken before and after photos to demonstrate why. We have wool carpeting downstairs and standard carpeting upstairs. The wool carpet was looking a little tired, but the standard carpet, a very light beige color, was bad (stained in many places and grayish from years of family traffic). I'd actually figured it was beyond hope and that we'd need to replace it. But I am not exaggerating when I say that after Carpenter's worked their magic, they looked like new rugs. Night and day. And not only do they do an impeccable job, they are professional, courteous, and very responsive to their customers' needs and level of satisfaction. Proof that small, locally owned businesses like Carpenter's are worth our attention and our business!

High points: 1) The shampoo he used had very little smell…read moreand I am rather sensitive to odors. He also has a thyme additive that can help kill bacteria. (I chose to add this for an added $30 fee.) 2) Professional and friendly. Wesley took time to talk and we got to know each other a bit, all while doing his prep work for cleaning. Having him in my house wasn't uncomfortable at all (it sometimes can be with strangers). I had Wesley come to my house and clean 5 rooms. The carpet, a white Berber, about 10 years old and having suffered through four kids, had never been cleaned. It was actually turning a gross grey. There were severe spots of soda abuse in my teen's room, and possibly clay from kids craft. I knew it wouldn't look new, but I needed better, and that's what Wesley gave me! The less traveled carpets looked REALLY nice and the carpet wearing the heavy traffic was better. The living room was so soiled that it had some funky stripes going on after the initial cleaning. I talked to Wesley about it and he explained that there had been a lot of soil in that one area (indeed there had been). He offered to do it again, charging only the price of gas. That was very nice of him and I appreciated the gesture. I paid him more than the price of the gas because it's not his fault we had never cleaned the carpets before. The second cleaning did the job and the living room looks SO much better!

For what they actually do to clean the dryer vent, you can do yourself. They came out about a year…read moreago. Spent less than five minutes putting a vacuum hose up the exhaust vent, and then left. The company we used this year was far more thorough. he called their work a hack job.

Water seeping through your ceiling and walls is shocking and disheartening. But what I found myself…read morefocusing on in the first couple of hours of our disaster was the professionalism, expertise and kindness of the team from PuroClean. Within a half hour of calling late last Saturday evening, the PuroClean technician was at the door. Before leaving that night, he gave us his personal cell number and said to call him if we had any questions the next day - Sunday. We called; he returned our calls twice and answered all of our questions. And the same technician returned Monday morning and the next several mornings as well to check on the dryness. It wasn't clear early on whether there would be insurance coverage, so we appreciated that PuroClean was thoughtful in determining which sections of drywall, built-in cabinetry and flooring needed to be removed to expedite drying. We spoke several times with the PuroClean office personnel in the following days, and they, too, were knowledgeable, friendly and helpful. If we ever have another mishap, we would absolutely call PuroClean. Just very nice people providing remarkable, competent service.

Phone interview, described services and scheduled a cleaning. Two hours before arrival on work day,…read morethey called and said they were getting complaints so wanted to clarify my expectations. "No that's extra," was repeatedly the answer when I named simple cleaning tasks like washing floors. Then they tell me they don't have the 4 hours we had agreed to, but they would arrive and talk about what needed to be done. Arrive on time and work not talk was my expectation which was not acceptable! Bait and switch! Beware.

Servpro is in the process of cleaning our basement and dealing with issues of mold…read more We are very impressed with not only their attention to detail but their knowledge overall in how to deal with the issues. Jordan, is very professional and personable, as he assessed the situation in our basement and answered our many questions. He personally found the source of the mold that had been overlooked by two other companies. My husband and I could not be more impressed with Jordan and Servpro's standards. They were very prompt in their quote/assessment/and scheduling the remediation. We highly recommend Servpro.

PM Leary did a hot water tank remove/replacement job for my parents. The guys showed up on time…read moreand the work was done at an extremely high quality level. Guys were professional, courteous and extremely proficient in every aspect of their trade. Thank you for giving my parents an outstanding experience with this project. You have earned their trust and loyalty as a new lifelong customer!

From the owner: At PM Leary Restoration, we provide comprehensive solutions for fire, water, smoke, and mold…read moredamage. Our goal is simple: to make your property safe and beautiful again quickly and affordably. Our specialized team and proven techniques prepare us to handle any restoration challenge.

This is a review for the Colchester VT team. Communication was great for scheduling, narrowing the…read moretime window, and then letting us know when he was on the way. Did a very nice job on two sofas, a loveseat, and chair with ottoman. When I was checking the work after, to see about a couple of particular spots, he knew then and talked about how he tried but couldn't remove them. (They were something embedded, like a piece of chocolate or something, so not surprising). In other words, he had looked for what was needed and tried. He worked very efficiently and got the job done in a reasonable amount of time.

Our first reaction to having Stanley Steamer clean 4 areas in our house was great. However, the…read morenext morning when we woke up, our beige living room carpet had 4 large brown stains and 2 long narrow brown stains that looked like they were created by the hose . We have had them in the past and were pleased. I hope to connect with them and see if they can make it right.

We got a double sump and french drain system installed in our basement a little over a year ago. We…read morelive out of state, and rent our home so coordination with contractors is sometimes difficult but Northern Basement Systems' staff is prompt, friendly and thorough. Once the job began, their work was amazing, very fast but phenomenal quality, and they were very courteous to our renter. The staff member we'd coordinated with took the trip up to our home to review the work with the site foreman and kept us constantly updated. The basement looked fantastic immediately after they finished. Fast forward to now, about a week ago our renter noticed standing water in the basement so Northern Basement Systems came out same-day for a service call. They determined that it wasn't a part of the system they installed, but was a fitting on a pipe that was leaking. They fixed the pipe and didn't even charge us! Our tenant texted raving about how polite they were this time around as well. Definitely recommend this company to anyone looking for basement waterproofing solutions. Their service has garnerd them customers for life from our family.

I had NBS do some work for me a few years ago and they were perfectly fine. Back in the Spring I…read morehad another estimate done. I was told I would hear from them in a few days. 3 weeks later, still hadn't heard anything so I called, was put into the salesmans voice mail, left a message and never heard anything. If they didn't want the business at least have the courtesy to tell me so. This left a bad taste in my mouth and makes me wonder how reliable they are now.