Raymond and the team at 802 Waterproofing did an excellent job, repairing/re-blocking part of my home foundation that had shifted over time from water damage, poured a new mono-slab in the two car garage and installed new support column. Ray and Veronica were excellent to work with, great communication, provided a written estimate promptly with pricing that was better than others around, arrived on time for the scheduled timeframe to do the work and did a nice job cleaning up once completed. Highly recommend them for any foundation repair work, the quality of their work is excellent and second to none ! Thank you ! Ray & everyone Steve Johnston read more

Our basement had flooded during the Halloween storm and we needed to find local help.We contacted 802 Basement Waterproofing and Ray came out and gave us a free quote. He was professional and didn't sell us on anything we didn't need for our basement. The crew did a great job in the installation of our encapsulation and sump pump. I definitely recommend hiring them. read more

Excellent company to hire for basement needs! I received my quote and was walked through every aspect of the project by the owner himself who was extremely knowledgeable and transparent with the cost and time frame of the project. The crew was punctual and professional and my musty basement is now dry as the Sahara. I would absolutely recommend this company and hire again! read more

After initially being very responsive by phone and by email in setting up a schedule to address our basement issues, over a period of several months, this company failed time after time to get back to us. In April, we were told they had scheduled our basement repair project for the end of July. They said they would send an estimate on the scope of the project based upon pictures we provided them. They never sent the estimate. When contacted to find out where the estimate was, they said we were now rescheduled to the end of August/first of September. That was okay; we know contractors are very busy people. In the interim, we heard nothing from them, and still no estimate. In September, we called and they said it would be the end of the month. At the end of September, I texted the owner to find out what day they'd be coming and his response was "next week, rain has slowed down progress on our other projects." The following week came and went; they not only did NOT show up, we have never heard back from 802 Waterproofing again. This set us back 6 months and now we are at square one and going into the winter with a damp basement. This business is most unprofessional and you should look elsewhere for your basement needs. read more

Ryan helped us out instramentally, our basement is now fully waterproofed a dry as could be. Competitors where way too high and proposed systems that where over the top and unnecessary not to also mention pricey. The guys at 802 basement Waterproofing went out of there way and listened to my needs and proposed corrections based on my needs. If anyone needs quality work I would highly recommend this company. read more

We hired 802 waterproofing to waterproof our basement in August of 2018. One of the owners, Ray, came and told us all the good things they would do to fix our basement. We have him a $5500 deposit and he left telling us he'd be there with his crew in a week. They never showed up and cashed our check! We then found out from a previous employee the following: -Ray Gingras- Who is one of the owners, but not listed on the web page as one, is going to jail for date raping a young girl in Rutland Vermont. He has done this to several young girls. He is not allowed in Rutland County, Vermont as he is going to jail. -The "company" is located in this guys apartment. There is no company location! -Gingras represented to us that he had a large company that backed him when in fact, nobody backs them! -This is 3 mid-fits with drinking problems who the other two can't drive legally! They issue a paper with a lifetime warranty that expires when (and they will) go out of business! They did not show up for 4 weeks and refused to give us our deposit back. We had several people stop by and a fight broke out at our house after they finally started the project.. Our basement is a complete mess. They ruined a wall by jackhammering the floor and after having an engineer come from the state, the wall failed! The engineer said the floor should never have been jackhammered to begin with! When we spoke with Ray Gingras he stated the state engineer didn't know what he was talking about. The workers used foul language that was so vulgar we were repulsed and repeated attempts of asking them to stop were met by an intentional increase in vulgar language! The smell of marijuana and alcohol was all through the basement! They all had alcohol while working and were smoking pot. The disrespect to us and our home caused such a stressful situation.. The end result is we refused to pay the final bill as we were asked 4 times to pay the bill before the project was completed! To date, the water is worse than ever...They came and wanted to escalate into a physical fight because we wouldn't pay the bill as nothing was completed as it was sold to us. Our basement is destroyed! We wish we would have taken the time to go to their place of business as we would have found out that they DONT HAVE A PLACE OF BUSINESS! These guys are a scam! Raymond Gingras is a rapist! They are mean and ugly and nobody you want touching your foundation/basement. We are looking at $28k to excavate and have a long time concrete company repair the horrible damage to our foundation. They will not communicate civilly if they need your money even if the project isn't done and done right! If the company your talking to hasn't been in business for at least 5-10 years--DONT HIRE THEM!!! Look for a national backing and verify their backing! Make sure you know who your dealing with because these guys haven't got a clue! read more