I hired Impel moving for packing and moving services. The team, Ron, Ryan, Alex, and Eldiyar were…read morecourteous and packed our belongings with great care. We're not fully unpacked, but we've only found one small item that broke, but it was nothing valuable. I agree with other reviews stating that the movers were slow--The total time after removing breaks (10.75 hours) was 30% more than the upper end of the original quote (6-8 hours). I appreciate that they were careful with our belongings and were genuinely working hard, but a little bit more realism with the quote would have been helpful. So why am I rating this three stars? The team took a nearly two hour long lunch break. I'm not against breaks for workers, but this was absurdly long. It pushed our move much later into the night. We weren't charged for this time, but I would have appreciated better communication about how the team takes breaks. I had to call the office to figure out was going on! The office told me that the crew would reach out to me directly with when they would be back. (They did not). I think it would also be useful for the office to let potential customers know how much time to factor in for breaks and that they won't be charged for them.

I booked my move with Dave, he was super helpful, and explained all the move details in clear,…read moreconcise terms. No hidden fees or surcharges! The moving crew were respectful, friendly, courteous, with clear communication. They moved and treated my belongings with great care, and super efficient. If you're searching for qualified and reasonable movers, look no further than Impel Moving!

Do me a favor do not come here they will wheel you in with a great move in special,…read more Few months after they will charge you. You give them your own rental insurance and policy last a year they will say that your insurance was dropped and it wasn't management will never call you back or get notice your bill has changed to a higher price for there reasons. Unless you notice the change yourself. If they don't adjusted my bill for 5 months they charge me extra I will call an attorney and see how many more people they have done this too. Please learn from me and go somewhere else.

BAIT & SWITCH! I used the Richmond (Canal St.) site, but my complaint is CORPORATE POLICY that is…read morebad for customers. They offered a $55 promo rate. I asked what is rate AFTER promo? No one knew! The person taking my money said: "It's up to Corporate, but shouldn't be more than 20% per year." NOT! After four months it jumped to $143 per month. That 260%! // Once they have your stuff it's not as easy to do it all over again. They know that. But I WILL MOVE OUT because I 'm not willing to succumb to their false pretense and back stabbing.

Great costumer service and easy access to storage in different sizes. The cost isn't terrible…read moreeither.

Katie made my first self-storage experience simple and hassle-free. Facilities were clean and…read moresecure, and very reasonably priced!! Couldn't recommend more.

I reached out to Carlos about putting together a 9' X 9' gazebo and he responded to me immediately…read more He quoted me a price that was very reasonable so I decided to choose him for the job. Carlos and two other guys showed up promptly the next day. They were extremely efficient in building the gazebo and were able to complete the job in less than 3 hours! I highly recommend them to anyone looking for help to build an outdoor gazebo.

Carlos assembled a sofa sleeper for me. Historically, I would do it myself, however, I have some…read moremusculoskeletal issues that force me to delegate such projects now. Carlos was on time, courteous, careful, considerate, and efficient. All this at a great price. I will call upon Carlos to assistance again.

I've used Ontrack for a number of moves for clients. Ontrack does a great job!…read more The office staff is always helpful, responsive and friendly. Although we've had different movers each time, every single man has been polite, careful with our stuff and even willing to help with moving and rearranging things once we get to our destination. I will continue to use Ontrack whenever I need movers!

I'm normally a very understanding person and always try to be helpful with others. However, I am…read moreextremely UNSATISFIED with Ontrack Moving's UNPROFESSIONAL service performed for our neighbors recently. To provide context, our building has stairs connecting the first and second levels - people are supposed to lift items and avoid bumping heavy things against the stairs when moving between levels to avoid damaging the stairs. It is one thing if the movers are not aware of this initially (no one would be unhappy if they improved their behaviours after friendly reminders), but it is next level UNPROFESSIONALISM when (i) after a few friendly reminders from myself (as a neighbor) and the people who hired the movers, these movers continue to disregard this guideline; (ii) the lead mover guy (seems like the only mover who speaks english) gave me a very scary, annoyed, condescending, and contempt stare after my friendly reminder. It seems like the movers are trying to rush and complete the move asap, so they are unwilling to allocate more time to do a few extra trips or another personnel when moving multiple heavier boxes. Instead, they stacked multiple heavy boxes on a heavy duty trolley and bumped this heavy group against the stairs frequently. This def saves time for the movers, but it does not reflect the high-quality standards as marketed on the company official website. I am surprised with the stockingly high ratings for this company, but I also understand this service quality discrepancy might also be driven by different local teams. Although I am not the one who hired these movers for this extremely unprofessional experience, I will NOT recommend or consider hiring them in the future when i or my friends have moving needs. I also understand that I am not the person who hired the movers, but I do think it's bad for brand marketing/reputation when the onsite crew deliver these unexpected and unprofessional attitudes. Who knows? I could've become a customer and great referral partner in the future but due to this unpleasant experience it is very hard for me to consider this.

They are always easy to get a hold of, on time, and on scheduled as quoted for a fair price. I have…read moreused them multiple times (shipping cars all over the US for our kids) and would definitely recommend them.

Great service with no surprises. Mitch is really on top of things and very responsive all through…read morethe process. The assigned driver was competent and courteous. All in all, a pleasure to do business with this firm. Highly recommended!

Provided a fantastic rate and great experience with copper cable recycling. Genuinely kind people!read more

Best prices in town. Best service. They buy all metals and have a truck scale for quick service.read more

These guys are great. I love supporting local businesses too. A real win win. Very responsive,…read morehonest and good communicators. Easy to work with.

I just finished a demolition project that required a dumpster to haul away the debris, and I'd…read moretaken to Yelp to gather pricing from different businesses who offer the service. I ended up going with Same Day Dumpster and was very pleased with the experience. Erick was by far the quickest to reply, his responses were the most professional of the bunch, and his pricing was well defined. He was a little bit more expensive than some of the other quotes that came in, but the quotes I received from other providers were pretty nebulous and seemed to have other strings attached that could potentially drive the price up beyond the quoted price. In any case, I had the dumpster in and out in one day, but Erick did offer the flexibility to keep the dumpster on site for multiple days if needed without driving up the quote, which I appreciated. The drop off and retrieval were both right on time as scheduled by Erick. No issues! PS - If you live in a townhome complex situation where it's hard to see / identify street numbers, I would advise making sure to be on site when the dumpster delivery comes in. If I hadn't been there to direct the driver, the dumpster would have ended up in my neighbor's driveway.