I just had Eliminate Em' come yesterday for a yellow jacket void nest in the exterior siding of our house. They came within 2 hours, charged a reasonable fee, did not solicit me for "packages" and today there are no signs of bees! Dan, our service rep, was so nice and super professional. I highly recommend them. read more

I called Eliminate 'Em when I discovered a large wasp's nest in a 2nd story window soffit. I could hear the wasps from my bedroom. It was a Saturday afternoon and I picked Eliminate 'Em based on their being a 24/7 service provider. I spoke with Ray on Saturday afternoon and he said he would be there the next morning at 10 a.m. 10 a.m. came and went, so I gave him a call. He said that he meant that he would be there Monday morning, not Sunday. I had already canceled another company that would have been able to come out on Monday morning because I wanted the problem taken of ASAP. I agreed to wait until Monday morning. Ray arrived on time. He sprayed the roof near the nest from the ground and told me that the wasps would die over the next few days. We got some rain over the next few days and Ray called me back to see if the wasps were gone. I told him that they were not. He said that the rain had likely washed the pesticide away and agreed to come back and treat again. We scheduled another appointment for the next week. Ray came back and put a bee suit on this time. He climbed up a ladder and got closer to the nest and this time sprayed 3 different pesticides on the roof near the nest. Another week went by and the wasp activity increased during that time. I called again. He agreed to come back out and we scheduled another appointment. The morning of the next appointment he texted me and said he would have to reschedule due to a family emergency. He rescheduled me again for this past Monday. I told him that I may not be home, but it was fine for him to come. I saw him pull up to the house on Monday morning. When he didn't ring the doorbell after a few minutes, I went outside. He told me that he had sprayed from the ground again, but that he needed help from someone else to get up on the roof to take care of the problem. He promised to call me by the end of the day with a new appointment to finally take care of the nest. I didn't hear from Ray by the end of the day, so I reached back out to him. He said that he had talked to his boss and that he would be out today with a bee pole that would allow him to spray the pesticide directly into the hole where the wasp nest is. Approximately 1 hour before the appointment, he texted me again to tell me that his supervisor would not let him come back yet because he had sprayed some pesticide on the roof on Monday and would not be allowed to come back for at least a few weeks. I ended up speaking to Ray's boss, Colin and explained everything that happened. He said he wanted to speak to his boss about what they could do. He called me back a short time later. They agreed to refund half of what I paid even though their service is supposed to be 100% guaranteed. Be careful using this company. I would never recommend them. **Follow up- I called another company. They came out and were able to spray/dust the nest and get rid of them in less than 24 hours. read more

Eliminate them came out to my house and did a supposedly carpenter bee removal which was nothing more than a Band-Aid of spraying for about 15 minutes and charging $600. While the technician was there he said you have a carpenter ant problem and I can fix that for another 200. Which I agreed to. Long and short the $200 was a waste of money and I got refunded along with the Connecticut state taxes from Chase Bank. The ant problem was resolved with siding taken off two by sixes replaced etc etc not from there 30 seconds of spraying. The $600 fee basically lasted for about a month. The real repair came from taking off all the gutters finding the boring holes and spraying in WD-40 to kill the larvae and the females. Then a year later they sent me a bill for $7 for what I have no idea and threatened to send it into a collection agency. Real nerve. Don't waste your money read more

I was completely ripped off by this company. A bat got in through my crawl space on a Saturday. It was laying dead out of the crawl space door in a spare bedroom. I made numerous calls and confirmed with Eliminate Em that they would remove the bat, plus also seal the entry. I said ok then come because someone n Norwalk couldn't guarantee anything which is useless. I guess the technician had claustrophobia and refused to enter the crawl space, so we had to in order to seal it to prevent another bat coming in. It was not tested for rabies so then everyone in the house had to get the Rabies vaccines series which were very unpleasant. This was a nightmare. I tried to reach the owner. We had some back and forth calls. I left a message because I'm a nurse and didn't always get the call, but he never returned my last call from about 6 weeks ago and he never picked up my calls. I was just charged $300 for bat removal. I will never use or recommend this company. read more

Eliminate'Em Pest Control Services - Pest Control Near Me - Southport, Connecticut

Bats! Paid a boatload of $$ in return for the assurance of no more bats. Still have bats. Called again. Even though they claim "same day service," it took them over three weeks to get anyone to my house. They refuse to honor promise to come back and take care of the problem. Use anyone else but these scammers. According to their site, "There are no unnecessary long-term contracts to sign." That's because once your check clears they forget your name. read more

People do your home work They rip people off They charged my elderly mom 240 To kill a bees nest and they used a chemical you can buy online ( Taurus sc termiticide) It will kill the hive in 3 or 3 days But what consumers don't understand when you kill a bees nest the bees that don't die will move to a area close by and build another nest My mom called this company cause she thought she was getting a chemical that was stronger to kill the bees on the spot , and not just kill some where there move close by and will have to call again read more

I am not the kind of person who only writes bad reviews to get back at someone or some business. I write reviews when something happens that motivates me to take time out of my day to do it. If I have a really great meal somewhere, I'll probably write about it. There's a place nearby that really hooked me up with some car service... so I wrote. For me, writing a review is a kind of important Alert for the folks around me. Today, a really, really nice Eliminate'Em technician came to my house, explained our rather basic pest situation professionally, and sprayed around the outside perimeter. He was at my house for about 20 minutes. He did not appear to be in a hurry. He knew his stuff, and I think he did a good job. Why I am writing is in regard to the cost of the service call. For about 20 minutes of work and some pesticide, I paid $353.61, including tax. That does not seem to be a reasonable amount of money to pay. And what was I do to? Bargain the man down in my kitchen? That would have been offensive to the both of us. I called the office number, and they politely referred me to the technician. So, regarding Eliminate'Em? I am going to eliminate THEM. read more

Great service - friendly and professional. Thank you Brian Pavlowski for being so through. And taking away any anxiety we had.

Called and got a quote of $280 over the phone. I explicitly asked if they needed to look at the job and was told no. When the guy arrived he said the area he needed to treat was much higher than he expected and would need a ladder so it would cost $395. I have a standard colonial with 8' ceilings. Nothing extraordinary. What a scam! I went ahead because i just wanted the job done. He took about 10 minutes to do the job, then went to his truck for 30 minutes before coming to the door with the bill. Hmmm.... $46 tax on a $395 dollar job? Really? I got him to fix that, but was nonetheless unhappy with the whole ordeal read more

Daryl is amazing. Thorough, efficient, and kind. He saved me from a bat and inspected our entire place. Highly recommend!!!!

The service from this company was average. Our problem was solved, but dealing with the office and billing staff was awful. Truly painful. For this reason alone, we will not use Eliminate Em again. read more

DO NOT use this company. I had an issue with a spray for mosquitos and called he tech. He said he would be out and never came to spray again at no charge as they told us was their policy. Two weeks later he blamed it on rain(only rained one day) he came out- sprayed and charged us. I let it go as it was the time for our next service. That was a Friday late afternoon. Saturday early afternoon I had a party everyone was complaining! My husband has WELTS on him. I called for a refund. The tech Brian was rude and said nothing he can do. I called the owner- a week later still waiting for a call back. I have called daily. DO NOT WASTE YOUR MONEY. Family owned means nothing. read more

Though they were generally responsive to my calls, I did not find them to be very knowledgeable, or honest about their lack of knowledge, about my problem of bat bugs. I have given them a couple thousand dollars to remove the bats and treat the bugs. They successfully removed the bats, but the bugs have persisted. Their only solution, now that I've gotten a second opinion that pointed a finger at them for their lack of success, is to give me a new cost estimate of $3000. I just don't trust the owner, or his business. read more

I called this morning - very helpful. They were out to my house before 1 PM and took care of the ground bee problem that was terrifying my children (okay and me too). Fantastic service read more

Second time using this company. First time was the removal of a wasps nest in the gable vent of our attic, which was done quickly and effectively. Ed Dione, the tech that came to our house, was extremely nice and professional. He spent an extra 20 minutes explaining ticks, termites, ants, and other risk issues our house may be facing. He was not salesy or pushy, just informative. We called him back this year to do tick treatment on the yard and ant treatment on the house. He was attentive to our needs and came to treat right away. It rained. He called. We rescheduled. He showed up right on time. Highly recommended. Bugs beware! read more

I had a problem with yellow jackets so I Googled Viking exterminators phone number who I have a service contract with. I dialed the number that came up and when some one answered I told her I had a contract and gave her my name, address, and phone number. With in a few minutes some one called and said they would be at my house in 10 minutes witch they did. I showed her the problem and she gave me a price to get ride of the yellow jackets. I told her I had a contract.After a short phone call to the office with my information they NOW see I am not a customer of them. I declined service since I already had a contract with Viking. She said she had to charge me a $100.00 for her time. I could see a small few but a $100.00 i felt was a little expensive. When I came back with my credit card she handed me a bill for $145.76. I was shocked. Included in the bill was a charge for environmental surcharge of $9.50. What surcharge, she did nothing. What a RIP OFF. Stay away from them. If you need some one I have always found Viking excellent. read more

absolutely NOT!!! second time dealing with this company. first time went ok, rating average, probably because we were getting a treatment done. we are now selling the house, and brought them back to do an inspection. Well, the technician was friendly and knowledgeable. we went thru the house and found no active activity. Was told that there were no problems or even issues and there was evidence of old damage which we knew about. then he went on the phone to his boss and spent considerable time talking, and the report that came back was entirely different and recommended all type of remediation. all we wanted was a fair evaluation. all these people want is your money!! We are now in the process of trying to get our money back. good luck dealing with them. The fact that the technician was told what to write on the report by someone who was not even there should tell you how unprofessional this company is. FIND SOMEONE ELSE. read more