They are very professional. They generally adhere to their schedule pretty well. I rarely have ever…read morehad to wait more than just a few minutes. The mammogram process is not nearly as painful as it used to be when I was younger. Actually it is pain-free. It is quick and easy. I will not go anywhere else.

The lady in the front sitting to the left when you walk in was rude and dismissive with her smirky…read moreattitude, I called to let them know i was about 15 min away and the lady that answered the phone said ok she was going to let them know. I arrived in the office at 16 min and she said they cancelled the appointment, I said i called and i made it with in the 15 min window she smirked and said ummm 16 min, i let her know i called and once again smirked and said ummm no one called. Then i went to my doctor and they reacted like that's not the first time it has happen. lesson learned if the ultra sound tech it out in the doctors office i will just reschedule and refuse to go to them....

Very nice and professional staff at the front desk! Dr. Do was amazing, she took time to understand…read moremy condition; I did not feel rushed. Check out was pretty fast and easy, care credit accepted!! The office is very spacious and clean. Thanks so much AMG for the exceptional service!

From the owner: Family Physician, Doctor, Pain Management, Diagnostics, MRI,…read moreMammogram, Breast Oncologist, X-ray, Ultrasound

I changed insurance providers and it required me to choose a PCP. This was new to me, but sometimes…read moreyou have to do things you'd rather not and insurance coverage is still good so this change was a necessary evil. I looked through the list and found this place that was a mere 5 minute drive from where I live - plus, Dr. Do had pretty good reviews! We have a winner! I made an appointment for 10:30 am on Friday for my annual physical check up and arrived about 20 minutes ahead of the appointed time. I thought I would be finished and home by 11:30 so I had the entire day planned with that in mind, since I had a flight out of Houston that evening. The parking lot was pretty full and though the entire strip was located on a small road, the spots in front of the clinic side of the strip were full so I parked further down. Once in, over half of the seats in the waiting area were full. I know that the place had several doctors, so I didn't think too much of it. You go straight to the receptionist(s) at the counter. They don't really look at you until you say something. I'm hoping it's because they were busy and were not rude in general. However, once you have their attention, they're fairly nice in an all-business manner. It's their job to make sure you fill out all the forms. I filled out the forms and then returned them. It was close to my appointment time now. More people came in and I ended up sitting next to a nice Hispanic guy and we spoke for a while. I wasn't called in until 40 minutes after my appointment. Turns out my physical also included a female wellness check up. Fun stuff, but why not? Plus, it was all covered by my insurance. Might as well see what my body has been up to. The nurse that brought me in was really nice. When I told her that my appointment was actually at 10:30 when she said they weren't too far behind (when she came to get me, another patient on the waiting floor asked her how much longer she had to wait), she said that it wasn't too bad since it didn't hit the 1 hour mark. I found that wait time ridiculous. Even if there were delays, there are no excuses for that kind of delay (more than 15 minutes) unless you double booked. Apparently, they get really busy and the day before, they had a total of 30 patients just in the morning and they're off for an hour and a half for lunch. She asked me the usual questions and I felt pretty comfortable, despite the amount of time I spent waiting. I was then brought to a different room (turns out their other rooms were full so in order to not delay too much, they brought me in anyway) before my vital signs were taken. I blame my slightly higher than normal BP reading on that walk, haha. Then I was brought to an examination room for the actual consultation and procedures with Dr. Do. Dr. Do was really nice, asking things pertaining to my health but also about myself in general. I'm sure she was busy but I didn't feel rushed much. She also has an English accent. Finally, I was lead to a final room for the blood drawing and then given directions for the urine sample. The entire process was thoroughly explained and I was told the lab results would be ready in 3 days and could be accessed online. I would also be contacted by phone. I then "checked out" and that was that. I was starving by the time I got home by around 12:10 since I had a hunch that I would need my blood drawn, and they recommend you not eat. Overall, once inside, the experience was good. Outside, the wait is unreasonable and the receptionists could be a little more helpful. I feel like they're used to more regulars so some of the things aren't explained too much. Plus, I'm not sure if they know much about what the procedures include because I had called before the appointment to see if I needed to fast before the appointment. The person I spoke to wasn't sure but said that I should, "just in case." I thought about how wonderful it would be if I fasted for no reason. Good thing a couple of my friends had their check ups recently and they told me not to eat beforehand. One important thing since it seems like you're bound to wait: if you're on a time crunch, schedule your appointment as the first one of the morning or the afternoon so you're the first one in. Otherwise, bring entertainment or sit next to someone talkative. I don't mind my new PCP and location, but the wait time can definitely be shortened and the receptionists can be a little more knowledgeable. Or at least acknowledge you when you peer into their cube instead of stare at you before you tell them what you're there for.

The staff member on the phone was unprofessional and repeatedly said 'whatever' while I was…read moreattempting to discuss the patient's scheduling.

Very nice and efficient, I walked in and immediately was welcomed in. The technician took me to the…read moreback and I got my MRIs done. I was comfortable and the place is clean and well decorated. ( in my opinion).

1st I instructed the tech that I was Claustrophobic & there was not n ounce of compassion or…read morecomfort, he was like...just rushing me as if it was his time to go home, never again. I prayed was through that. When I got home, I realized that my James Avery Charm Bracelet was still there but when I called on Monday morning, there was no knowledge of it, c'mon now...it was the only thing left from my mom who is now deceased & they say, it's no where to be found...it was in the bucket, I was so upset I did forget it. I had a horrible experience.

My first and only visit was to the referral clinic. Let's say the meeting was less than…read moresatisfactory. They told me how they were going to work together to get me into the specialist I was trying to see. Essentially, they were gatekeeping. They explained to me that the condition I was trying to be evaluated for was not curable and that there's no magic pill. I was not looking for meds. Just an evaluation by the specialist I appointed to see. The doctor, before he ran for help, did a quick visual test for my suspected condition, then asks me if I have pain. I said normal amount, but I'm used to it. He asks why I've not been to physical therapy. I couldn't even get my full sentence out before he left and came back with a superior. I started to say I was afraid of cost...but the only words I said was I'm afraid...and he frantically left. Came back with a superior and another man resident or nurse I'm not sure what the young man does. Coulda been a resident. Anyway. They told me it would be a few weeks to get the appt because typically, it's "difficult" to see the specialist I'm trying to see. That's when they were telling me how there's no medication for this. That's when I told them I'm not searching for meds, I just want to find out what I'm living with so I can learn how to have a better life. I was thinking the appt went okay other than the weird reaction where the doctor left and came back. I really thought they were going to get me into the specialist. But a few days later, on my patient portal, this doctor basically tells me they can't do anything and to contact my pcp. Wait, what??? Ya... nothing else. As a patient, it seems that the medical industry just wants to keep the people sick. They don't even want the patient to get on the right foot or they won't get anymore business. That's what it feels like anyway. Is this the type of mindset HHS has?

If I could give 0 stars and still write a review, I would do just that. I've had an extraordinarily…read moreExcruciating and Debilitating parasitic infection for going on 3 years now and have been repeatedly accused by doctors and NP's of having "Parasitic Psychosis"! Only one (out of 6) actually said it to my face. The rest just made snide comments in the follow up notes. I guess Harris Health didn't get the memo that Public Healthcare meant providing Actual HHealthCARE to the public. I guess they'd rather continually put the Public at Large at risk for serious, debilitating AND, now chronic infections. Good job on that "HealthCARE" thing Harris Health System. You judge from the picts if I'm dreaming this hell-on-earth up

Abysmal experience. TL/DR: If you value being treated as an…read moreintelligent advocate for your own healthcare, go elsewhere. Just a few of the specifics -- - Completed all forms in advance as requested, apparently for no reason. Required to do them all again in office. Ok. - Left in a changing room for considerable time with zero indication of why there was a delay and how long it would last. Ok, not great, but still ok. - Demeaning and ridiculous quotes painted on the walls all over the offices (eg, 'the best makeup a woman can wear is a SMILE!') Hmm, moving towards the "not ok" line . . - The "not ok" line is breached: A care approach that essentially treats patients as idiots. - Just one example: the technician absolutely insisted that test results could only go to the patient's doctor and not to the patient. Had to speak to her supervisor to get confirmation that OF COURSE a patient is entitled to her own treatment records directly. When I asked the supervisor why the technician falsely insisted otherwise, the reply was "well, she just didn't know." Um, basic job training? These problems appear to be specific to this office. If you prefer to be treated as an intelligent person, and wish to avoid aggressively-delivered misinformation, avoid the facility on Fannin at all costs.

In recent years I have been extremely pleased with Solis staff. But this year I and another patient…read morewere left standing in the reception foyer for an extended time while the two staff members were chatting and laughing about work mistakes they had made and "how it was no big deal, because everyone makes mistakes". When I was finally able to check In for Mammo/dexa, I was told dexa scans could not be performed after 2pm. Despite being checked in before 2pm. So I continued with the mammo exam and made a dexa appointment for the following day. After checking in for the dexa scan I was left sitting in dressing area more than 40 minutes, so it was well after 2pm. When I asked about the delay I was curtly told, "we're getting to you". As a result of these delays I had to pay an additional $3.99 parking fee both days. Patients have a choice for diagnostic services, if Solis/Women's Hospital doesn't care enough to hire and appropriately train staff I assure you other providers do.

Beware of trying to order your own lab tests on-line from Quest. You add the test to the "basket,:…read morethen go to check out. Enter all your credit card information and make the purchase, as I did 48 hours earlier. BUT that doesn't mean their system will register the purchase. I just wasted 45 minutes going to Quest, signing in and waiting, only to find out that their "system" had no record of the purchase. The folks at this Quest facility were courteous and tried to be helpful, but could not overcome Quest's computer programming problem. I'll look elsewhere this time.

This Quest is excellent. It's close to my home. It's a suite on the first floor, somewhat hidden…read more It's a contact less check in, which is nice. The lab tech/phlebotomist are pretty good. My major issue and complaint causing this low score is the parking garage. It charges way too much! $8.00 for 20 min is ridiculous. I will need to find a different location in which I am not charged. I do not like being at the mercy of waiting for them to be ready to stick me, causing a high cost to park.