CORAL DENTAL -Fort Myers 'Experience' = DO NOT GO THERE,,,,,,,,,,,…read more
Tue, May 24, 2022 9:49 am
pinares (pinares@aol.com)
To:you (Bcc) + 1 more Details
,,,,,,
After having to take care of Family issues, a priority, I now can describe /deliver the facts,about
my experience ,, at Dr Castellanos /CORAL DENTAL [Aug 22 2020 ]
I start an IMPLANT procedure which would be covered -partially- by my DENTAL INSURANCE.
Dr Castellanos agree with this/ accepted.
I was told that the procedure would be completed - in DEC 2020.
It's funny__ early DEC 'the office' left me3 a message at home that' my appointment would be postponed until FEB 2021 {?? ]
No reason given ]
Then in early JAN 2021 I broke a front tooth
[he decided to put A STOP to the implant molar procedure]
Dr Castellanos then,,recommended/put in an aligner in the front tooth
.
Initially I=was=told= that it would take 4-6 Months.Then months latter -funny enough - HE said it would take ' 10 - 12 months ....
Midway thru this procedure _ I cannot find -the funny part now _ I saw in the wall 'A notice'
that
'THEY were no longer accepting MY /ANY DENTAL INSURANCE' [negating the former payment arrangements]
In another words, they did not care in explaining or making this VALID for further situations
they just change the name of this game' retroactively WITHOUT explaining ,,even nothin!!
I sent emails but never received a response.
=
The OFFICE STAFF was incapable rude out of fear, acting as being sure of no matter what they would be impugn about
everything .
I m trying to be as short as possible :
= just the facts=
When I called again and tried to make sense/talk/asked the person the phone to inform Dr Castellanos about
the situation ,I has TO PUT UP [ WITH SCREAMS,, from the other end of the phone line. I hang up,
Hillarious ,right ?
=
I have to end up going to ANOTHER PLACE to complete the procedure,with the fact that THEY,, NOW
CHARGED ME full price [overall I ve endedpaying almost doble for ''the job' ],as if they had to do the ENTIRE PROCEDURE ,from scratch ______
The first part WAS already done _
THE CORAL DENTAL 'place' are unprofessional and do not treat patients with respect.
it's enough ! for them to try to run you over -try- just because 'you re asking 'the wrong' question -
UNLESS you want to have this kind of F U N in your life DO NOT GO THERE _________
==These people irresponsability - is outstanding - ,,,funny ? NO IT IS NOT FUNNY ____
ALRUY
P.s. My mother used to say : in situations or people like this
[she spoke fluent spanish ]
'' MAS VALE PERDERLOS ,,, QUE ENCONTRARLOS ! '' o 'NI REGALADOS !! [ no los queres,, no regalados !! ' ]