Dr. D and his staff have been nothing short of AMAZING. They truly care about my little guy. We are…read moreso lucky to have Dr. Dholakia in our corner as we navigate through his mental challenges. Supportive, compassionate and professional are just a few special characteristics of Dr. D! Thank you Dr. Dholakia and staff. Sincerely, Your favorite beachside client:)

My daughter began struggling with anxiety and depression in the fall of 2016, and it took a serious…read moretoll on her desire to be alive. I reached out in desperation to several professionals, not expecting a rapid response, if any. Dr. Dholakia made himself available immediately. He took time to carefully listen to my daughter and to us, then provided valuable feedback that included immediate action plans. Knowing that Dr. Dholakia genuinely cared about her well-being kept my daughter going. Had it not been for his extraordinary knowledge, compassion and support, I do not know if she would be here today. I am humbled and deeply grateful for all he has done. My daughter still sees Dr. Dholakia as her treatment is periodically adjusted. She continues to improve under his care and is adjusting well to college life, something we didn't remotely think possible just a couple of years ago. I have no doubt that Dr. Dholakia will continue to positively impact the lives of his patents and their families. There may be many kind-hearted psychiatrists in this world, but he is truly exceptional.

Nick is who scheduled me and was super patient even though the office closed in like 9 minutes!!…read moreVery kind Individual wanted to make sure I was completely comfortable with the therapist and psychiatrist I scheduled. I kept remembering my preferences while we were in the process of booking and I really appreciate him. The yelp reviews really worried me, but I realize people usually go to yelp to complain I will update my review if something financial comes up because I'm brand new to this company for both therapy and psychiatry.

Garbage billing department and customer service…read more DO NOT, I repeat, DO NOT go to this company for services of any kind. They have been billing arbitrary amounts to my credit card with no explanation as to why. I also have money due to me for hundreds of dollars for an overpayment that was made months ago, which I was told would be sent to me via check. It never was. Today, months later, I sat on the phone for well over an hour, frequently on hold, only to be told -- WITHOUT any billing statement or explanation of the charges -- that my credit card was refunded for half of the amount I was originally charged and that they owed me no further payment. Again, I sat on a call for well over an hour, spoke to two different people, sat on hold for long stretches of time only to be told without any receipts that I was owed nothing. Do not give these people any money, and especially do not give them your credit card number. They will almost certainly cheat you and waste your time.

I moved to a new doctor after being continually frustrated by waiting at least 30 minutes past my…read moreappointment time at another place. Appointments here are on time or just 5 minutes late for the most part. Messages I've left for the doctor in regards to prescriptions are responded to in a timely manner. Overall, I would recommend this office if you're looking for a psychiatrist.

I decided to see a therapist after being raped. The inital lmhc who did my intake appointment was…read moregreat. But then, the psychiatrist put me on two prescriptions, one an anti-depressant I've never taken despite no diagnosis pf depression. I asked her if there were any side effects I should be aware of, and she shrugged me off. I decided to spend time in Jax with my family recovering from the rape trauma. I was told by the OBH office staff that I was too new for them to fill our my short-term dosability paperwork, but they agreed, on 16 May, to fax my records to my trusted ob in Jax. I called them FIVE TIMES between 5/16 and 5/30 to check the status of my records. Each time I was either put on hold for hours til my phone died or hung up on when 5 pm hit. On 5/30, I took matters into my own hands and drove two hours (shorter than their phone wait times) to obtain a physical copy of my records. When I arrived, the secretary told be it was up to the Board of Directors whether or not my records could be released. I told her that if that was indeed the case, she should have given me fair notice on 5/16. I told her I would not leave the office til I had obtained a physical copy of my records so I could fax them to my trusted ob in Jax myself. After waiting ~1 hr, I announced I could not wait any longer. I told the secretary her office was grossly incompetent (I'm a lawyer) and that her office's failure to exercise due diligence will prevent my from getting ~$2K of disability next week. I told her I'd be calling the office manager, the Agency for Healthcare Administration Hotline, and the Disability Rights Hotline. At this point two other patients stood up to make similar complaints. Then another women emerged from the back of the office and was deeply apologetic. I told ber I wasn't blaming her and the secretary but the office as a whole. The records were finally sent to my ob, but I had to request another extension from HR and will not receive disability pay til 6/20. I face evication for failure to pay rent and may go hungry due to the negligence of this office. I sought the help of a therpaist due to severe PTSD/anxiety, and Orlando Behavioral Healthcare has only exacerbated my anxiety. As a lawyer, I couldn't not call them out and speak for patients who don't have the ability to speak for themselves. Don't go here...I will not be returning and will seek health elsewhere. I'm a patient with complicated physical health...I've seen dozens of specialists and easily got into Mayo Clinic...but I've never dealt with an office as incompetent as Orlando Behavioral Health. Just a thought - maybe pay your doctors less and make sure you have enough staff to take care of your patients first. This office is pathetic and I've already cancelled my next appointment.

I wish I could give this place 0 stars. PLEASE TAKE THE RATING AS A WARNING. I've been coming here…read more(Maitland offor a while and I think Tammy is great ( my therapist), but I was so mad when I was scheduled an appointment on the 3rd of June and got no texts or phone calls . So I called and the woman on the phone said they were having issues with the calls/texts and they would probably reimburse me. Yet two minutes later she calls back and says that they did send a text and I didn't respond so i would be charged $50. I absolutely got no texts or calls. This place is an absolute joke. I would rather take my business somewhere else. You should as well! 6/25/19 update: still no call back from a manager after calling and leaving 3 messages with their associate.

I went to Camille Bocker in a very vulnerable state. I have chronic, disabling insomnia and…read morefrequent panic attacks. I told her that my goal was to use the doctorate I recently earned from UMass. That is, I live by my mind. Ms. Bocker gave me a drug that causes brain shrinkage--irrevocable brain damage--for insomnia. The Washington post has a very excellent article which states that inexperienced psychiatrists sometimes give this drug for insomnia, and a lot of people have suffered for their incompetence. I almost suffered from Ms. Bocker's lack of experience and training, which she didn't even warn me about--she presented herself as something she isn't: She has delusions of actually being a psychiatrist. She's a nurse practitioner. This woman could have (and would have, if not for my care of myself and my research) made it impossible for me to ever work again, after I came to her in the hopes of being able to get a full time job soon. Whether this was incompetence or malice on Bocker's part, the result would have been ashamed. I should not have to go to someone I desperately need to trust only to find that this person was going to see that I damage my brain. I threw out what she prescribed for me immediately and I'm searching desperately for a doctor who won't think it's not a problem to damage my brain because I'm an attractive woman. I didn't like the vibes I got--I had the distinct feeling that Camille wouldn't have felt too bad if she damaged my brain. After all, I have a Ph.D. and she is a glorified nurse practitioner. I should not have to cope with concerns and questions like this when I'm crying with pain (from literally not sleeping for weeks). I need a real doctor that I can trust to some degree. If I had gone on trusting this woman, I may have lost much of what makes me who I am. I can think of nothing that better defines my personality than my brain, and I'm not going to jeopardize it because someone else has responsibility she shouldn't have, not without much, much better training. Since when are we treating glorified nurse practitioners like doctors? Especially doctors who have gone the extra four years for the psychiatric specialty.

Convenience is key for me and this office provides that every time. I have worked with two…read morepractitioners and it has been a pleasant experience. I would recommend this facility to others

After getting past the broken English terrible accent the person on the phone I got my appointment…read more So bear with the first call if that's who you get. I see Bronwyn Hershey. She is wonderful. I'm really being heard. She's really listening I'm getting the care I need that the Va is unable to provide. For whatever reasons. I have bc bs and I have a copay If you or a loved one or employee need help. Try harmony united. They're now my go to for mh. I only use the Va for meds.

Absolutely horrible experience with this Doctor. Be aware that we had an awful experience and you…read moremight be next. We would absolutely not recommend seeing this doctor

Have been going to Dr. Anne Mian for several years and she has been very helpful to me and my…read morefamily. She also helped me figure out how to get my prescriptions for less since I do not currently have insurance. You will sit in the waiting room for a while before you are seen, even with an appointment, but that's because the Dr spends time with her patients helping them. The office staff is nice and personable. :-)

I have been going to Dr. Jones for a few years now and can tell you that she is amazing. She is…read moreattentive, caring, but will also be honest with you. There are times that I have had to wait past my appointment - because she is helping another patient that needs her. I think that really falls under the nature of the business. If I am having a major crisis and need her (and have been there), she is there for me - And she will be for you as well. I can not say enough about Dr. Jones to really tell you how much I value her. 5 stars and I would give more if I could!

Heed all the one star reviews! I wish I did but I thought it was just people being picky, NOPE!…read moreThis place is AWEFUL, TERRIBLE, DISRESPECTFUL AND NEGLECTFUL of you and your health! They hooked me on meds and then without telling me anything at ALL they prescribed 25 instead of 30 days. It forced me to go in earlier. Then they did it to 20 and when I asked they said for my adhd meds I "need to take a break one or twice a week" which is total bs. They also do not predate prescriptions. I've been at another office now and they are 100000 million times better than this trash office. They give me a full month and they predate my prescriptions up to 3 months so I don't have to go every month. This office staff is always rotating and new, it's a sign of terrible management. I started going here thinking the reviews were wrong until Jones and the other doctor showed their true side. They have medicine reps that give them samples, they hook you on meds without checking your insurance because they're "better" for you but I very much so think the doctor is getting a cut of the profit. And I still never got anything that helped my depression, just a bunch of pills I had to fill forms out because I couldn't afford. They're very manipulative here. Also religious. One time I was asked if I tried praying and no, I never had because it's not my religion and that's when I realized I'm not working with a professional doctor. The wait times were always ridiculous, 30 minutes to an hour. ALWAYS. Your time isn't respected at all. Just to go in and be out in 5 minutes yourself. I once asked for some information and a nurse wrote it on paper for me. I noticed when I got home the paper was another patience insurance information. I had their whole name, insurance info, social, and knew they were a veteran because of their insurance. They're lucky it was me who shred and tossed it, but what if it was someone else? You guys seriously gave me an army vets personal information by accident? That's so sad. Her own front staff once recommended I go to someone else more appropriate for my age because she is older and "outdated" in her beliefs/understandings. I cannot recommend enough, GO SEE A DIFFERENT DOCTOR. THIS DOCTOR IS TERRIBLE. ROTATING STAFF IS A SIGN OF BAD MANAGEMENT. I went to a different care place and the difference is night and day. Please, please, heed my warning, do your self a favor, go to a different doctor. These doctors made my quality of life miserable because they were plying with my medicine dosage, taking forever to send meds because one doctor didn't want to get her own pad so she had to send them to Jones, who was clearly overwhelmed with patients because she would take days. If you wanted anything done in a timely manner you have to go it, forget phone calls. Please, again, do yourself a favor, look at the 2 star review and run. There are way better places than this trash office that does not care about you, that only cares about their pill samples and making money. Wish I could give negative stars. I wish so badly county or state would come and investigate this place. I'm sure malpractice is everywhere.

Lord help you if you're trying to get ahold of anybody there. I will be going without my medication…read morefor the weekend because nobody bothered calling me back. I left a voicemail at 9:30 and at 2:30 and no response. I cannot put into words the frustration I feel. I'm giving an extra star because once you're finally in the office, the care is exceptional. But I'm now considering switching to a new doctor because the reception is unacceptable.

terrible services, impossible to reach via phone, or patient portal. invest your money somewhere…read moreelse