I purchase a home and I assumed the generator generator was in good great running condition till I…read moretested it. It would not run call the Generac tech-support went through the steps and they recommended Sparky. Luke was my technician assigned as a faulty battery. I had him perform a service on it as well since it has not been ran in a while He gave me a total update on everything with video showing what he's doing how it ran since I was offsite. He gave me a couple recommendations. Nothing was forced on me to purchase. I I wanted an experienced technician out here and they were on Generacs list. I definitely will call them again. Great service.

I use Mister Sparky for my Generac Generator. They installed it and service it yearly. They are…read morealways professional and do a wonderful job of making sure my lights stay on when the power is out!

Very helpful and polite. Got things working well and cost was reasonable. We've had them back for…read moreother issues and again, swift and professional.

We needed to get our garage door replaced last year. It was over 30 years old. They did a GREAT…read morejob. It's still going strong. The install was fast and professional. I have recommended them to my neighbors. Decent prices.

The work completed by Rock City Roofing has truly enhanced the beauty and quality of our entire…read moreproperty. From start to finish, the team was professional, efficient, and courteous. The project was completed on schedule, and the cleanup was immaculate--leaving no trace except for the exceptional results. We deeply appreciate their attention to detail, craftsmanship, and commitment to excellence. Rock City Roofing exceeded our expectations in every way, and we highly recommend their services to anyone seeking quality and professionalism. A special thank you to William Dean for his professionalism and honesty. Danny and Dovie Burl

Due to the nature of the back and forth harassment I would reduce my rating to a 0 but you have to…read moreselect a star so stays at a 1. Response to Rock City Roofing's Comment: Matt, Thank you again for your response to my review. I'd like to further clarify my concerns and expectations as a homeowner, as your responses continue to miss the core issue I've raised. However, with over 35 views on this post since your reply, it's clear that others reading the reviews have understood my point, even if your company has not. (a) Regarding scope of work and communication: When I initially discussed my project with your project manager, I specifically stated that I did not want to coordinate with multiple contractors to complete the work outlined in my estimate. I was assured by YOUR representative that your company could and would handle all aspects of the project, eliminating the need for me to seek out additional contractors. This assurance played a key role in my decision to move forward with your company. The project manager hired by Rock City assured me that your company could and would handle all aspects of the insurance estimate. This directly contradicts your claim that replacing my fascia was not part of our original agreement and confirms that it was well within your scope of work. (b) Authorization to handle insurance and mortgage claims: The contract I signed with Rock City explicitly grants your company authorization to contact the insurance and mortgage companies on my behalf, supplying any necessary documentation or correspondence to facilitate payment. This provision was clearly outlined in the attached agreement, and it is my understanding that fulfilling these obligations is part of the service your company agreed to provide. As a homeowner, it is not my responsibility to handle correspondence or provide updates to these entities--especially when they are specifically requesting documentation from you, the contractor, regarding coding updates and prior authorizations before the job begins. While I can contact the insurance company to inquire about payment timelines, the detailed documentation they require to process that payment must come directly from your company, not me. (c) Expectations vs. performance: If your claim now is that your company solely focuses on roofing work, this should have been made clear before accepting my payment and committing to the ENTIRE project. Transparency about your scope of work would have allowed me to make an informed decision and avoided this situation entirely. Additionally, the unprofessional behavior--including the attempts to persuade my husband to have me remove my review--was inappropriate and still did not address the core issue of miscommunication and unmet expectations. To clarify further, from May to November, I was repeatedly assured by your pr oject manager that my satisfaction was a top priority and that the issues I raised would be resolved. Despite these assurances, nothing was addressed. As a result, I ultimately hired another company to complete the fascia work. Interestingly, this company, which is also one of your competitors and a roofing company, confirmed that such work falls within their scope and put me on their schedule to complete the work. This demonstrates that my expectations of Rock City were not unreasonable. You happened to return to fix our fascia issue just before our scheduled appointment with the other company, which, incidentally, was $100 cheaper. From what was conveyed to my husband, the job would have been done free of charge if I removed my review. However, as I told him, it should have been free regardless, considering the bait-and-switch I experienced, and length of time to fulfill the contract. After receiving the bulk of your payment from the insurance, it was clear there was no intention of completing the remaining promised work. You all clearly were all talk, no action and that is a huge pet peeve of mine. Had your company approached me with professionalism over six months ago, and acknowledged the misrepresentation of services, and then completed the unfinished work, this matter could have been resolved without a negative review. Instead, the lack of accountability has compelled me to share my experience on additional platforms to provide an honest account for future customers. Yes, my rating reflects the stressful experience I had dealing with your company, and I believe it's fair. When you're spending a substantial amount of money, especially in this economy, quality isn't the only factor that matters. If your work hadn't met the necessary standards, my mortgage company would have ensured you weren't paid. So I expect that level of service, just like the experience you'd get at a Chick-fil-A. You are welcome to share your lengthy responses on each platform if you feel it's necessary, though they fail to address the actual issues at hand. Wishing you the best!

I have been using this company for many years and they are great! Fast friendly and always do what…read moreI ask. I run a mini storage and we use them at all three of our properties. When I call them they always get me done fast!

These guys are terrific! They are prompt, polite, professional and do a great job--plus their…read moreprices are extremely reasonable. I've used them several times and recommended them to all my friends. These are the folks to call for anything related to your garage door!

Larry gave me a quote on a motor and spring door my garage. I was told by another company I needed…read morea new door. Larry said I did not, my door is fine. I appreciate that they are not just trying to make me get new things that I do not need. When I try it fixed soon I will definitely use this company.

I have always used them for over 25 years and they are prompt, courteous, and get the job done…read more Highly recommend Harmon Overhead Door.

My driveway was cracked and unlevel for years. Rose Stone Concrete came in and did a wonderful job…read more I waited for over a year to write this review to make sure I was satisfied with the work. I am! Recommended!

Rose Stone Concrete did an amazing job on our driveway! From estimate to completion went smoothly…read moreand so quickly! They helped us meet our deadline and were fairly priced! Excellent service! Thanks for blessing us! Jackson and Rachele Mobbs

I hired Claudios remodeling for a complete kitchen remodel, and they were incredible! From the…read moreinitial design phase to the final walkthrough, they were professional, punctual, and highly skilled. Our project manager kept us updated daily, and the job was finished on time and on budget. The crews were respectful of our home and left the site clean every day. We love our new space and highly recommend them!"

I had a great experience working with Mr. Jose from JD Handyman Service. He arrived promptly for…read moreour appointment and quickly provided an estimate on site of the requested repairs and service. Mr. Jose explained the entire process clearly. He was professional, knowledgeable and exceptional in providing great service. He provided a detailed estimate for requested work. He completed the work efficiently and left the workspace clean and tidy. I appreciated his professionalism and expertise throughout the process. I would hire JD Handyman Service again for any future needs. I truly recommend Mr. Jose and his team for all general contract services. Bar None. All the best, Arthur L. Anderson, RN