My wife has been a patient at Northwell Health Physician Partners Maternal Fetal Health, Obstetrics…read moreand Gynecology at Rego Park, and our experience has been incredibly frustrating. Her appointments were canceled multiple times without any communication from the clinic, which was highly inconvenient and stressful, especially given the nature of maternal fetal health. On one occasion, after a cancellation, we discovered she had been rescheduled for another appointment, but we were never notified of this new date or time. When we proactively called them to try and sort out the scheduling and reschedule, we were told they would call us back. That callback never came. This consistent lack of communication and follow-through is deeply concerning and unacceptable from a healthcare provider. It has made us feel completely disregarded and has severely impacted our confidence in their administrative processes. We strongly urge them to improve their communication and organizational systems for the sake of their patients.

I could give ZERO STARS if I could. This is for the 95-25 Queens Blvd location…read more My father went for a lab appointment Wednesday 12/29/21 at 8:10am. Whichever young woman that sat at the front desk with dark hair needs to quit and work a remote job. She doesn't know how to interact with people at all. She was BEYOND RUDE! Disgusting behavior towards an elderly woman needed help filling out her papers. She actually told her no when she asked for help. Unbelievable. I work at a medical office and even on the most busiest days where patients are waiting over an hour, we try our best to help people fill out their forms. Even when it's short staffed. So there's no reason for attitude and sucking teeth at people. She should get fired or have a staff meeting on how to treat your patients. There are people going through things and going for lab tests that have serious things going on that you may not know about. They don't deserve this kind of treatment. HORRIBLE!

I can't express enough how amazing Dr Casey-Ann Collins is. She is so kind, caring and…read morecompassionate. The only reason I continue to go to garden OBGYN is for her, because Garden OBGYN as a company is horrible (the call center sucks, their online platform never works, and good luck getting any medical records from the call center who you're always connected to). But I put up with all of this just so I can see her. Eveytime I go she makes me feel heard, understood and takes the time to answer all of my questions- she's very knowledgeable. Shes an angel. The 5 stars are only for Dr. Casey-Ann and her staff- without her I'd be given this place a negative 10.

This clinic isn't bad for general gynecological annuals, blood work or contraceptive surveillance…read more Like many clinics, the phone number you call to book an appointment will be a company call center, not the direct number for your location of choice. If you request the phone number, you might be able to reach the direct location. It's unfortunate that they don't provide telehealth appointments for something like oral contraceptive refills or discussing lab results (even 2 former physicians agreed with this and ended up extending my refills so that I wouldn't have to keep returning). I'm sure this is something on the higher ups end to enforce as an option. There are new physicians every few months, so you may not always get the same one from your last visit, but turnover rate or new opportunity is common everywhere. Cleanliness for the public restrooms, especially when most women need to provide a urine sample, could use work. Toilet paper and soap are not always restocked or available, so bring your own pack of wipes or tissues incase... There is no proper holder for the toilet paper and it has rolled onto the floor a few times to where I had to throw it out to avoid spreading contamination. A closed holder would help. Unsure how many people have been considerate enough to avoid spreading germs. Communication can improve, especially in medical settings. You will be told different things by different employees you encounter like: "You can only receive sonogram / ultrasound results by an emailed CD. We don't post them on the portal or print it out", only to come and find that they might end up actually uploading it to the portal, or a more understanding physician can give you the physical copy right there... Also had a recent issue where they gave me the wrong address for their Manhattan Surgical Center for a Hysteroscopy, because they probably didn't communicate this to their staff, so not blaming the receptionist here. They had the old address on their printed information sheet. Be aware that there are 2 surgical locations. For those who cannot travel to Lake Success, there is a Manhattan location on specific days. Was given the run around by call and text and told my chosen time and date was not available and at the wrong location after all, pushing options for fibroid surgery even later. You might find on your visit summary that you were prescribed a medication that was not discussed during your visit. I understand that some medications can be prescribed after reviewing lab results, but this seems like a medication that was added right after my visit on the portal before completed lab results. I think these are important factors regarding patients who need surgery or need to know what these prescriptions might be used for. Best to call the patient to address this and inform them. Had to call and text, just to be told "we'll relay your message", and the only option is to have you come in before your follow up in person to find out. This needs work. I've also checked the portal through there limited options and to confirm, there is no way to message any provider through it... Updating to a system where the patient can message their provider directly can help clarify anything that was not discussed during the visit, or questions that in general do not need an appointment. Not blaming the staff you encounter, as it's understandable that they can only work with the system they are given and that's out of their control. Just some things to consider. There might be a bit of a wait depending, but not everyone is willing to understand that physicians and staff need to attend to each patients needs, are performing a procedure and trying their best. Not every patient can handle how painful a IUD or swab might be. Also, understand that there are more patients than physicians. You'll get seen when you get seen. Just show up on time or earlier. They will attend to you with patience. The staff from receptionists, medical assistants and physicians are welcoming and kind! Wendy Shi was an informative and attentive PA! Angelina made the ultrasound/sonogram experience more comfortable as well. Thank you to the phlebotomist/medical assistant (I'm sorry, I was too nervous to remember her name) who made the process calming. Other than that, I like that they've added the texting option for booking appointments, a mobile pre-check in before even showing up and text reminders for your upcoming appointments. I also really appreciate the medical assistants taking all your vitals. Some clinics don't even weight you or do the proper and efficient patient intake per visit.

Dr. Shana who I love is no longer with Viva Eve but I am still confident this is still the place…read morefor me. The service is still top tier comprehensive feminine care. Checking in is a breeze. You have the ease of several comfy and accommodating lounges while you wait. Access WiFi and have tea until your provider is available. The assistant and tech staff are the consummate professionals. Today was my first time seeing Damilola. I came in to have fibroids checked. The tech did the ultrasound giving me a play-by-play of what she was doing and why. Damilola came in shortly after. Her temperment was very calming. She introduced herself and explained my results, answered my question and expressed care for other health issues I'm currently navigating. Overall, she was very culturally responsive and that's huge for me as a black woman. Viva Eve is a 10/10 for me. Love it here!

I visited this practice over a year ago to confirm a pregnancy. Since it was very early, the doctor…read moreasked me to come in multiple times over the next two weeks to "confirm" the pregnancy, which seemed excessive. Each visit included a urine test, internal and external sonograms -- all of which felt more like requirements than options. It quickly became clear that they try to schedule as many appointments as possible, likely to bill more. Even after my pregnancy was confirmed, they kept asking me to return -- sometimes every other week -- for unnecessary follow-ups. Each visit involved at least an hour-long wait. I was initially told the practice was in-network with my insurance. However, after a few visits, I started receiving unexpectedly high bills. I was then informed I needed to sign over the insurance reimbursement checks directly to them. I did this for a few visits, but eventually stopped going because it felt like they were more focused on billing than care. Even after providing them with all the checks I received, I'm still being sent bills. I contacted their billing department multiple times -- first in November, when they told me it was just an automated message and not to worry, and now again, only to be told I need to contact my insurance and have the checks reissued. Save yourself the stress and go with another practice. This one has been nothing but a hassle.

Dr. Buck-Haskin is a very professional and thorough doctor. I was referred to her by a family…read moremember last year. She addressed my issues immediately and made me feel at ease in a very uncomfortable moment. Not only did she find my diagnosis, she along with another surgent performed a hysterectomy on me that saved my life!! I am now doing much better in other areas of my health. I cannot disagree more with the negative views. For me every visit has been good. I will say I enjoy going to the Great Neck office over the Elmhurst. Thank you Dr. Stephanie Buck-Haskin!

The front reception desk was not only unprofessional but rude. They refused to file the needed &…read moreproper paperwork on their side.

Excelent, kind, and experienced OBGYN in the flushing, Queens area. Dr. Cheung has a busy…read morepractice, is available for her patients, and very knowledgeable in her field of practice.

Dr. Cheung was super fast like Flash but she didn't miss a beat! I was impressed with her thorough…read moreannual exam and her attention to detail. I could tell Dr. Cheung has a lot of experience and knowledge in the field of Ob-gyn. Not only did she address any concerns and questions but she listened to every word I said and told me the best course of action for my situation. I would definitely recommend Dr. Cheung to family & friends.

The worst experience. The staff def needs to be better trained. I didn't feel comfortable in the…read moreoffice, bright tube lights, dirty carpet, no windows... Doctor literally walked out on my with a phone call and didn't even say sorry or hold on.

This review is for Dr. Zargaroff - I'm pretty upset with the service. I came in for a routine OBGYN…read morecheckup. Yelp and website are extremely misleading as they have a professional website with lots of stock images. They reference a OBGYN "group" but the office is small, dingy clinic with one male doctor. They have a wonderful toll-free number and it makes the place seem like a wonderful group of doctors. There is no mention of Dr. David Zargaroff on the website. Website also only references abortion/aspiration services and does not offer further details. I called to request a standard OBGYN checkup - std check, IUD in place, healthy sexual organs yadda yadda. Made an appointment two weeks prior for opening time (10AM). The first sign you see is a "no eating or drinking sign" Staff behind the desk munching on very strong-smelling Burger King. Very rude reception. Waved a finger and told a VERY pregnant woman to go to room 2. Where is a nurse to walk her or show where it is? Bedside manner of staff is lacking and facilities are small and basic. I showed up at 9:50AM. The doctor arrives in the clinic late at 10:20AM. By the way, the website also says "Run by women for women" - so wow was I surprised when the doctor was a man. Sees one woman who arrived PRIOR to myself and 2 parties who arrived AFTER (a mail woman with whom is probably a regular and a couple who was... "late" for their appointment?) Excuse me, but I think I made my appt at 10AM when you open? Am I just a walk in? I was finally led in at 10:45/50AM. Blood Pressure machines falls from the wall to the floor... okay... *POKER FACE* Doctor himself was professional. Found nothing wrong with me. IUD in place. All good. BLAM WHAM SLAM - 3 months later slaps me with a surprise bill for a snogram and checkup that my insurance apparently didn't cover. Amount charged for Service 99214 (???) - $200.00 and 76830 (???) - $300.00 (Discount (thanks for the clear descrip)

I would recommend this place to everyone i know, i love their facility so so so much, they would…read morelisten to you carefully and would answer all your question, they would always inform you about your bills ahead of the time and would confirm about no surprise bills and possible bills. I just found last week that they are out of my insurance network which will double our deductible that is bothering me wayyy too much because i badly dont want to change the provider. Whether i end up changing or not but i would recommend them to everyone.

Excellent highly recommended caring and compassionate gynecologist extremely clean office with…read morestate of the art technology and staff who are extremely caring and helpful to me have been going to him for almost three years !!! Wait time was about 5 minutes or less every time I come

Dr. Nanda is an exceptional doctor. Kind, compassionate, and incredibly thorough. I couldn't have…read moreasked for a better maternal-fetal medicine specialist during my pregnancy. He took the time to sit with us, explain everything in detail, and patiently answer all of our questions. He always reassured me that everything was going well with my pregnancy, which meant so much to us after all the effort we put into having our baby, which helped with my anxiety. Highly recommended him.

I was referred to Dr. Nanda after my first high risk pregnancy. There is no other provider that I…read morewould trust with the life of myself and my baby. This man genuinely cares. His calming presence puts you at ease every step of the way. It speaks volumes when you go to L & D and speak to pregnant nurses and residents, and they all tell you not only do you have one of the best, but that he is their OB as well! He is a gift to medicine and hope that his clinical instinct, medical knowledge, and empathetic bedside manner inspires the future providers he mentors at the hospital. I have to also mention my brief experiences with Dr. Sample-Harris and Dr. Reynolds in Dr. Nanda's absence was wonderful. Great bedside manner and answered all of my questions!

A wonderful doctor. My disease had been misdiagnosed by many doctors…read more Dr. Adrian really found a cure for my life long problem. I really recommend him!

I waited two hours only to be seen for about 10 minutes, and the entire appointment felt rushed…read more The doctor came in while I was still changing, and I was not informed beforehand that there would be another person present in the room. Since this was my first time, I didn't know what to expect, but I did not feel cared for at all. The doctor lifted my shirt and immediately proceeded with the procedure without properly explaining or preparing me. When I expressed that I wasn't comfortable yet due to my inexperience, I felt judged and was spoken to in a way that felt scolding rather than supportive. It was especially uncomfortable because there was another person in the room who was never introduced, so I didn't know if they were assisting or observing. Overall, the experience made me feel very uncomfortable and violated. I ended up crying after I left because it did not feel like a safe or respectful environment. I would not recommend this place.

Someone close to me went to this Doctor. She trusted her because she was referred by her primary…read more This Doctor pushed her to have the baby at a time earlier then natural birth. The hospital this Doctor referred her too has a terrible reputation for C-Section as its percentage of C-Section was around 40% at one point and Im sure it still isnt good. We believe that the totality of circumstances lead to what was an unnecessary C-Section. Was it necessary or not? According to her it was but we believe she lead her into this. BEWARE. If she would do C-Sections for $$$'s what else is she capable of? Don't find out. Don't be fooled by the pictures.