Tony and his helper were courteous, friendly, and did a good job. They communicated well so that…read morewe could coordinate.

We just moved to Muskegon and Tony was a great help in removing items from our yard. Very polite…read moreand stayed in communication with us to schedule pick up.

I reached out to a few movers to see who could assist with moving my gazebo from my rental house to…read moremy new home and this company agreed. I was fully transparent with what I was looking for and provided the instructions because I knew it was an odd task and I didn't want this to become exactly what it did... After two days and hundreds of dollars, I was left with a barely built and bent gazebo. This included whole pieces not put back on and a giant hole in the mosquito netting. Not only did they not complete the job, they ruined the gazebo. I received no reimbursement of any kind. And on top of everything, they were extremely late showing up both days and communication was terrible. Sucks because they were nice guys in person, but I don't think this is the right career path for them.

If you're looking for a professional moving company that charges affordable rates, this is the…read morecompany for you.

Not good value for junk removal. Based on the online quote, my small pile of chip board was going…read moreto be "1/3" of a truck. But that was misleading because the truck logo on the website is much larger than what they pull up with. The online quote said $100 but when they showed up they upcharged me to $325. Nice guys that get the job done, but very salesy and pushy. They actually forced me to leave a 5 star review on Google. That's why they are "the most 5 star rated"

Fantastic experience with the whole team! Bennett made the quote process easy, and was very nice…read more Sadi and Carol on the moving team were great! They were quick, professional and friendly. Moving in January is less than ideal but everything went smoothly and I didn't have to stress.

Don't use this place trust me you will thank me later. The owner adam doesn't care about customer…read moreservice. He sent a sub company out to move us not his company. Because he's lazy and doesn't work. I was quoted 600 for 4 hours. And told to put 200 down which I did. When the crew showed up an hour late one guy was standing around not working at all slowing the whole process and at the end tried to charge us over 800 and said we didn't pay the deposit even though I showed the man the receip. After talking to adam the owner he agreed to give me 200 back but after discovering our 7000 sleep number bed was broken and demanded a refund he said hsee you in court wtf kind of business are you running when you screw people you know over. Yes this person was thought to have been a Friend. My experience definitely validated all the bad reviews.

DO NOT hire this company to move your stuff unless you don't mind them breaking it. They certainly…read moredo not live up to the name of their business. I had two televisions that needed to be moved. One was a 65 inch that I had just purchased recently and the other was a 46 inch that I had purchased back in 2012. Luckily for me the newer television survived the move but the older television (still in very good working condition and cosmetically flawless) was damaged. The screen had a crack in it and there was bubbling in other places on the screen that were not there before. We didn't discover the damage until well after the movers had left because they put the TV facing backward on a bench so we couldn't see the damage (shady). I took pictures and called QCM the following Monday (we moved on Friday). I was told they do not cover damages other than 60 cents per pound so if my TV weighed 100lbs, they would only give me $60 to replace it. I went back with the owner Adam Crans via email and he said the movers claimed the TV was secured and wasn't damaged by them. I sent him the pictures and then he came back with the movers said the bubbling looked like heat damage. From what heat? And how does that explain the crack? The owner asked for the model number of the TV and then said he would get back to me. He later came back with a "comparable" junk TV from Walmart that was $198 and said he would pay half of that. I told him to keep his money because it was a slap in the face and doesn't begin to cover replacing the much better quality TV they had broken. If you hire this company to move your stuff, you are doing so at your own risk!!!! They WILL NOT cover a loss with any meaningful amount of money that would make you whole again. They also DO NOT TELL YOU they won't cover a loss. It's just in the fine print "terms and conditions" that they like to point out you agreed to and signed. Very dishonest and shady business practices. If I could give them ZERO stars I would have.

Forgot this companies name and just found it in old text message. I originally hired Quick and…read morecareful moving and they NEVER showed up even after rescheduling twice. They are another story and I would never recommend them. They called Mach and asked if he could help me and my move that was supposed to take place on Saturday morning, 6-29-24, finally happened on Monday morning. So I sat in a house with nothing but filled boxes ready to move and thank God my couch and TV were still there so I could watch it. One of their movers was pretty professional and very polite the other one not so at all. when he got dirt and leaves all over inside my new place, his response was, hey man you got some bullshit that you're gonna have to clean up. After they left I did find two nicks in my walls and this was a brand new build that they gouged. I paid them, but was never given a receipt. The other company gave me the cell phone of Mach . After texting him and reaching out to him at least four times telling him I needed a receipt for tax purposes he NEVER responded. To come highly recommended and do business the way he did was just horrible. I would never use them or recommend them again. So if you have a choice, please look elsewhere.

I am very happy with the moving experience provided by Big Lake Movers! I had requested quotes from…read moretwo other local moving companies who never even replied. Big Lake Movers answered promptly, had the date available I needed, and provided a quote right over the phone. I called back a few days before the move since I'm paranoid and wanted to make sure I was still on the schedule, and they were not at all put off by my checking. When scheduling the move I was asked a list of questions to help them schedule the movers and so they knew what to expect. Ours was a pretty easy move of just furniture and larger items. They will ask how many bedrooms, approximately how many boxes, and what types of larger items. Pretty straightforward. Their fee structure is very reasonable. We had 2 movers who came with a very large truck. They loaded everything quickly and easily. They also came prepared with a lot of moving blankets to protect items en route. They did not have shoe covers or plastic to cover the carpeting. I covered the stairs at our new house with moving paper, they put down moving blankets in the hallway, and kicked off shoes where the moving blankets did not cover. They were very respectful of keeping the carpets cleaned. The whole move took about 4 hours including transit time. They take credit card payments by phone as well, which makes the whole process very easy. Overall I am very happy with the whole experience, and would definitely recommend them to anyone moving locally.

Very easy communication. Showed up on time and were ready to work. My items were handled with…read morecare and placed them where I wanted. Took us about 45 minutes to unload 3 U-Pack ReloCubes. Would recommend.

Cannot recommend them enough!!…read more We made a move from Pittsburgh to Grand Rapids. Our movers from Pittsburgh were late, and they also took twice as long as originally quoted. This set back our arrival time by almost two hours, and the WMFM were so flexible and SO nice. Their positivity was so greatly appreciated after a pretty stressful day. They were so quick, and also let us know of anything that was damaged due to the previous movers. Even prior to that day, scheduling was super easy. Ryan called with clarifying questions and confirmed the day prior.

I would highly recommend not using this moving company. Yes, the price was reasonable and crew was…read morenice and chatty. One of their crew members was showing off and decided to take off our heavy and large armoire off the truck by himself and dropped it on the driveway/ground. They provided us with a minimal fee to repair the armoire. The entire crew was very reckless with our furniture and boxes, as well as the interior of our brand new home. They unloaded the truck disregarding our instructions and posted signs in home and placed many boxes in the wrong location this requiring my husband and I to move numerous heavy boxes to their correct location. When we hired a third party to come to our home and assemble our pool table, they discovered we were missing the end panel that holds the pool table together. We contacted this moving company and they had the item sitting in their lost and found, with our name on it and no one bothered to contact us and return it. This irresponsible error cost us additional money for the third party to come back a second time to finish assembling the pool table. Do yourself a favor by not adding stress and headaches to your move and consider another reputable moving company.

My boyfriend is in the military, and they utilized different companies for our move to MI…read more University were responsible for the storage and delivering our goods. The two individuals were pleasant; however, a few days later, as I was unpacking my belongings, I realized my game console, some brand new games, and electronics were missing. They were in a clear Rubbermaid box so you can clearly see the items. I don't know which company my boyfriend ended up filing a claim with, but I just know it was denied on the grounds that there is no proof my game console and games were in that box since it was labeled Living Room Items by the packing company (it was in his living room afterall). I can't prove who from which company stole my belongings (I'm using that word, because the box arrived, but the contents were partially missing). I can't get the picture out of my mind when one of the movers, upon wheeling the box to us, asked if there was anything wrong with the boxes. He didn't ask about any other boxes, and I wasn't sure what he was referring to, but I remember my clear Rubbermaid box being amongst the stack of boxes. Whichever company my boyfriend filed the claim with, asked us not to file a report with local authorities (as suggested by Nintendo) while they try to "trace the missing items"; however, I have the serial number and the cops should be able to find it once someone logs in with the device.

Worked with them twice to remove unwanted items from my home and garage. Fair price, friendly…read moreservice.

From the owner: Thank you for stopping by Jefferson and Sons! we provide fast, eco-friendly junk removal services…read moreand demolition services in the Grand Rapids, MI area for your personal or commercial needs. We offer full-service junk pickup and full demolition for any type of space. We are locally owned and operated and certified! We look forward to providing you with an exceptional junk removal experience. Call us today to schedule your free, onsite estimate!