Most knowledgeable and helpful people. They even helped me with caring my box to the store.read more

I went in to return a clothing item I purchased online. The email directions I received said that…read moreif printing was an issue, the UPS Store would gladly help me print a return label. Great, bc I'm tech challenged! Anyway, the person in the store would not help me and rattled off directions I didn't understand, and kept eye rolling me. I know I deserve it, but what part of that was customer service? I can't be the only one. Disappointing!!! (Btw, there was no one else in the store at the time, so it's not bc they were busy.)

They were able to help me with my current years taxes and several years of back taxes to correct…read moreand I was able to receive more money back from those years. They are great to work with and very knowledgeable.

I ended up not needing her service, but she was super quick to respond and very understanding when…read moreit didn't work out for me.

Amazing people to do work with . I travel and pass up a lot of places that I can do the same…read morebusiness with and I prefer to go to them. The location they use to be in is doing the same business and I pass them by to get to their new location. Happy customer

I have had no problems whatsoever with this business, they are kind , friendly and go out of their…read moreway to help. I have brought in several very expensive lithographs that I have sold to customers off of eBay, for them to ship out for me, they go out of their way to make sure that they are packed properly and carefully, I have nothing but good comments about the packing of these prints to several of my buyers. Thank you again, I will be a loyal customer always. Joan Hoel (print lady)

So helpful! We had a difficult situation and she accommodated us and made everything easy.read more

Johanna Camilon was very nice and professional. I needed something notarized quick and she showed…read moreup I'm 24 hrs.

I went to the Round Lake UPS Store with my wife, and she came out absolutely fuming. There were…read morethree guys standing behind the counter, but instead of helping her, they just pointed to the self-service kiosk. If customers are expected to do everything themselves, what exactly are these employees being paid for? Terrible customer service and zero initiative to actually assist people. We offer going to another location.

Dum was really nice! since the minute I walked in he was ready to help me. thank you I will keep…read morecoming to this store every time I need to send packages or copies

I needed 3 Philippine Special Power of Attorney documents notarized and apostilled--Sejal got them…read moreall done quickly and efficiently! Saved me a lot of time, money and stress from having to take too much time off from work and having to schlep to the city! She's professional, personable, knowledgeable, efficient, and has a convenient Northwest Chicagoland office location! Will definitely use her firm to get these legal transactions done from now on!

Sejal was wonderful: very patient, understanding, professional, communicative. We couldn't have…read moreasked for a better experience, with our elderly parents mostly homebound. Highly recommended!

I've always had great service here. Not sure why the bad reviews. The other day I broke my foot and…read moreparked in front of the store and asked if they could come out and take my package. They did so right away, were very nice and came back promptly with my receipt.

I have asked the manager of this store, several times over the last several months, to resolve a…read morevery simple problem for me. I no longer receive an email confirmation of my package drop off (with the tracking number) . Should not be a huge deal to resolve, right? Perhaps a few calls from this UPS store to corporate, or perhaps even some competent in-store service could solve this issue pretty quickly. Keep dreaming I guess. Incompetence is one thing though. That I am intimately familiar with and find forgivable. My problem with this store is the jagoff manager and his rudeness. I called the manager this morning to request his help resolving this issue. He told me he'd look into the issue and requested I call back within the hour if the problem wasn't resolved . I did call back because he was unable to resolve the issue. During this call he told me point blank that he'd rather not speak to me again. I'm moving my business to FedEx.

The mobile notary service was highly convenient and offered excellent value. We were able to have…read moreour documents notarized in the comfort of our own home.

When you need important documents handled quickly and correctly, Express Apostille & Notary…read moreServices is exactly the kind of place you hope to find. Scheduling was incredibly easy. We needed several estate-planning documents notarized, and it can be surprisingly hard to find a notary who handles everything--signing, stamping, witnesses--efficiently and professionally. Here, it was seamless. Service & Experience *Appointment scheduling was smooth and flexible *Quick responses to initial questions about pricing, witnesses, and requirements *They provided all necessary witnesses on-site *The full notarization process took less than 30 minutes *Pricing was very reasonable given the number of documents we had What Sets Them Apart *Excellent customer service--fast, clear communication from start to finish *Clean, professional setup that makes the process feel easy and stress-free *They also offer apostille services, which is a huge convenience. Instead of navigating government offices downtown or waiting at limited DMV locations, you can simply make an appointment here and get it done without the hassle. Verdict Express Apostille & Notary Services makes a traditionally inconvenient process unbelievably smooth. Great communication, efficient service, reasonable pricing, and the convenience of both notary and apostille offerings in one place. Five stars and highly recommended for anyone needing document services in Chicago.