To say that working with Victoria has significantly changed our lives for the better would not be…read morean overstatement. Our pup Pluto started walks with Victoria at about 18 months. He is a sweet, high energy dog but with his energy levels, he can be a lot. He also has a lot of anxieties and in particular has anxiety around people touching his neck, which can make it hard for people he doesn't know well to take his leash on and off. And he struggled with this and the busy environment of a daycare. As soon as Pluto started walks with Victoria, she was extremely patient and he took to her immediately. The leash issue only took a couple walks to get over, and he is ecstatic with his walks and pack. He goes on walks multiple days a week when we are at the office all day, and it is such a relief knowing that he is in a safe environment getting his energy out with his friends. Victoria is fantastic. She truly loves her pups and sends pics every time they go out on a walk. She also is extremely reliable and they go out every walk rain or shine. She also approaches everything in partnership. Instead of presenting anything that comes up as a problem, she presents them as an opportunity to work together and find a solution. We feel so fortunate to have met and work with Victoria.

Victoria is amazing! She takes good care of the pups And they always come home tired. She is…read moredependable and we like her very much. Highly recommend!

We've been going to Arroyo for a few years now and have always trusted them, still do! I'm so happy…read moreto see that they're finally expanding to their new building. Our husky has been having stomach issues, loss of appetite, and getting more lethargic. We took her to the emg room but they estimated an insanely large bill! We declined the treatment plan in hopes of our dog being able to be seen/treated at Arroyo but they're busy this week. However, Tina has been so great at looking out for the schedule and made a courtesy to reach out when there was a cancellation. With a newborn & going thru postpartum, she has been so helpful thru it all. (I am currently writing this review while my dog is there and I'm at home with the baby, wanted to do this before I forget. But also thanks to the vet tech!! ... I think her name was Angie, she had tattoos - she's been so helpful and updating me with everything) thank you Arroyo Vet Clinic!! You guys are the best!!!

I should have wrote this a while ago, but I am still incredibly upset with two incidents at his…read morevet. First, I took a very sick kitten to get treatment. The positive, I called on Christmas Eve and they were about to close and weren't opened on Christmas (obviously), but the receptionist was able to schedule us on the 26th. We get seen on the 26th, and get antibiotics to treat the kitten. All is good at this point, We come back a week later for a follow up and the vet sees the kitten is recovering well but still on antibiotics. But she insisted on giving her the first series of vaccinations. I hesitated thinking shouldn't we wait until she's completely recovered? But the vet insisted, so she gets them. I should have gone with my instinct. Later that night, around 1:30am, I wake up to find her head moving erratically and her eyes moving rapidly side to side. I immediately rush her to emergency where they gave her something to calm her and said to take her to her vet as soon as possible. So what happened, since the kitten was still recovering and her system was weak giving her the vaccinations caused a severe vestibular reaction, and permanently causing a head tilt in her. Whenever I take her to a vet that's the first thing they notice and I have to tell them the story of what happened at Arroyo. Second incident, I took another cat to check on an eye infection and they were still doing the "stay in your car, we'll get your pet to get checked or treated, etc". I asked is there any way I could be with my pet while they see her since she's very skittish with people other than my husband and I, I will wear my mask to be safe. They said "no" because of protocol. So I wait in the car. 10 - 15 minutes later the vet called to say my cat ran from them, and they kind of lost her in the office, but now she's in one of the exam rooms hiding and she won't let them near. What the heck?!! Wasn't the exam room closed? And when you did catch her how did you handle and treat her?! I ask, could I just come in and try to get her and the vet said okay and let me in. They take me to the room. I find her hiding scared to death behind the computer monitor. I immediately go to her and pick her up to calm her. A couple minutes later I go out to let them know I have her and the staff just gives me this look like "how did you get her so fast and hold her". This is why I will only go to a vet who lets you be with your pet through the whole exam. Who knows what they are doing and how they are handling your pet behind closed doors. Because of these incidents I will not be going back to Arroyo and have been trying to find another vet I can trust.

Kayla and Mike have been taking my dog, Cross, on hikes and boarding him for about the past 4-years…read moresince he was a puppy. Among many other things, they've been an integral part of his development and socialization over the years. Most importantly, these dogs go on legit adventures daily! Professional, flexible and cool people. I highly recommend their services.

Kayla is the BEST! We've been using her services for the past 4ish years and are so happy we found…read moreher! She is very communicative, responsible and competent. I fully trust her with our high-maintenance boy and that's saying a lot coming from a serious helicopter dog owner! :) She will love your dog like they are her own and it is obvious how much she loves all her pack. She is flexible and adaptable - our lives can be chaotic so we cancel/add services at the last minute and she is very accommodating to our needs. She goes out of her way to say hello to our foster dogs to help with their socialization - whats not to love? Mike is great as well, every time my dog sees him he lets out excited happy barks and I know he loves our talkative dog and his silly antics. We have tried out other dog hiking services in the CV/Hayward area in the past and none compare to Kaylas Pet Services! Look no further if you need someone to look after your furry loved one!

If I could give 6 stars I would! Tess was not only incredibly responsive but proactive while taking…read morecare of my 12 year old orange cat. I never go away and definitely get separation anxiety about leaving him. She took the time to get to know his needs well and thus really settled me to go on my trip. I was sent so many sweet photos of their time together. Lots of brushing, cuddling and play! I came home to him noticeably happy, which doesn't often happen when I've been gone. She really puts her full heart into caring for her clients.

Tess is very professional and truly an animal lover. I would trust her with my babies anytime. Also…read morevery competitive rates!

I'm so pleased to be able to update this review from 2010. How time flies!…read more Our dear Penny whom Shasta helped us with back then passed away in 2015. We started working with Shasta again in 2017 when we got our new pup, a border collie rescue. He came to us emaciated and poorly socialized, needing love and positive experiences to bring him out of his shell. Shasta gave us much-needed training advice, and from there her staff started walking Hugo on group walks, which he's done once a week since 2018. He enjoys these walks so much; they provide wonderful socialization experiences. All the treats and training in the world can get a dog so far, but a strong adult with a great pack really helps with confidence-building and calm. Hugo walks with Toni, who send us pictures of him each week with his crew. I can tell that Hugo is happy with Toni and his pack: as we release him to the car (to maintain social distancing), our pup who usually does not like to leave my side will happy run down the stairs to greet him and hop in the car! Shasta also runs Puptown for boarding. We've only needed this service once, but having been in there and knowing Shasta for so many years, I know that this would be a great resource as well. It has been a pleasure seeing Shasta grow this business for over a decade, and watch it continue to provide the same excellent service it did in the beginning. If you need training support, especially with difficult dogs, a weekly walking group, or more, Bow Wow is a great choice. Review from 2010 I love Shasta. She has walked our dog for well over a year. She been amazing. We have worked with four dog walking companies, and Shasta is a cut above. As a handler, Shasta knows dogs and dog behavior. We switched to her when we were having some behavioral problems with our dog at home, especially after walks. Shasta worked closely with Penny and we've seen huge improvements in her behavior. Last year our dog needed surgery; Shasta worked with us on her rehab, and continues to be conservative with her play to ensure that she stays strong. As a business person, Shasta has been great. She handled our initial interview, paperwork, and invoicing professionally. We LOVE her daily dog walk "reports"--these little report cards let us know how our dog was feeling, what she did, and (sorry for the detail) even if and how she pooped! Who could ask for more? Our dog loves Shasta, responds well to her, and behaves well at home after a walk with her. That's what matters most.

This crew... where do I start? Shasta and her team have been walking our dogs since they were…read moremonths old. Now they're in their twilight years, we still feel the same. They are a wonderful team that treats these dogs like their furry children. Shasta and her team have been awesome, helping to transform these loving, high energy dogs to obedient and happily exercised ones. One of our dogs is socially awkward -- he's gotten kicked out of almost every doggy day care in the East Bay. o_O The off-leash hikes are must haves for them and our backyard - you should've seen what these two did before we hired Bow Wow Ventures! They're worth every penny. I'm not kidding when I say our dogs love them. When they hear the truck coming, they're raring to go. And they're the only ones we call when we need to board them. I cannot recommend them enough.

Pam has walked & cared for our senior Brussels Griffon for 4 years. She is a wonderful pet care…read moretaker, and has even become a friend. :) She is a truly experienced professional who really cares about each animal and their well being. We highly recommend Pam and Run with the Big Dog for all your pet care needs!

Pam and Jerry are amazing…read more Our wonderful German Shepherd before we found Run with The Big Dog, Charlie has been with a couple of walkers but none were as educated about his breed then Jerry, which made a world of difference. Jerry is a dog whisperer and has a lot of experience with the big dogs. Charlie adores Jerry so much, and they worked together to take Charlie from on-leash walks to fully integrating Charlie into the pack, a process which has been absolutely great for Charlie. My only wish was that I have found them earlier :( we are moving now and I just don't know if we will ever find this kind of fit again for Charlie. If you are in their service area, CALL THEM. You won't regret it.

Silvie and I just completed a 5-session dog training and Vicki definitely has a gift. When we…read moreattended our first training, Silvie was already excited to make a new friend and eager to learn. I adopted Silvie, a Taiwanese Formosan Mountain dog and Labrador mix a couple of months ago...she came with some basic training courtesy of Adopt a Doggie http://www.adoptadoggie.org but needed additional training with staying (duration), walking (she gets too excited to focus and pulls, jerks from side-to-side) and learning to leave things on the kitchen counter. Vicki is wonderful in answering questions and making recommendations if something isn't working. I learned the proper way to help Silvie with her training such as the difference between using the command 'stay', 'wait' , 'settle, to 'leave it' and respond immediately when calling her name. And in order to get Silvie to focus on our walks is to use a higher reward treat (a yummier item) and eventually she will walk on a loose leash. Basically, what it comes down to is constant training and time and eventually Silvie will be on her way. Silvie and i both learned a lot and greatful for the sessions and will most likely continue with other sessions. Thank you Vicki!

Vicki is amazing and understands how to correctly train even the most stubborn of breeds…read more Vicki and Braveheart Dog Training was a recommendation from our vet. Beginning with great habits while they are puppies is optimal. We went from puppy class to intermediate clicker training to getting Nikkou CGC (Canine Good Citizen) trained! Shiba Inu's are known for their willful personalities but Nikkou loved Vicki and would complete each request for her. She taught ME how to gain the skill and the command so that behavior was kept over time. Owner skill and mood really does travel down the leash so ensure YOU are ready not just the dog. Plus, I have seen her take older or "problem" dogs and teach them socialization and great behavior. This is a MUST for owners who want to be out in public with their animal. Not just to learn how they are to behave but how to react when the other animal (okay mostly owners) that has no manners! Thanks Vicki for being a great part of Nikkou's development!!

We have been using Happy Paws House for our dog for about three years now and it has been the best…read moreexperience for all of us. We used to take our pet to one of the local boarding places and we would watch him through the on site cameras. He always looked so sad because there was no interaction. We found Bobo and her husband on a pet sitter site and were so glad we did. It's like being at home but away! They treat Copper like he's their own. In fact, I think he likes it better over there because they spend so much time with him. Copper gets so excited when we turn the corner to go to their house. It makes it pleasant for us to go away. They walk Copper a couple of times a day and play ball with him. All while sending photos so we can see how happy he is. We have found our home away from home for our pet. Bobo has great communication skills, responding quickly to inquiries and is easy to work with. Happy Paws House has been perfect for us and I highly recommend them.

Bobo and Jon are so caring and thoughtful while caring for our Chihuahua. She is blind and getting…read moreup there in age and has trouble controlling her bowels and can only eat grounded and mushed food. Despite all these special circumstances they were extremely accommodating and made our senior Chihuahua feel right at home. They found a space for her where she could wander without bumping into things and was not caged up and was safe and mixed up her food. We really appreciate their attention to detail and willingness to accommodate a frail and old dog. They will do their best to treat your pet as it is one of their own.