The team at dog party is fantastic. Everyone there has been so loving and caring with our puppy…read morePearl since day one. We have utilized their daily day care and boarding services when out of town. All experiences have been great. The flexibility the management team has with issues is great also. Our puppy got sick one month when we had paid for a full month of day care and we were reimbursed for the week we would not be there to allow a virus to run its course. In the same regards, we had our dog spaded and the management team reimbursed us for the time out with the last minute scheduling. All in all, these folks love the 100s of dogs at the facility each day and ensure your puppy has fun and receives the love they deserve.

Best place in NWA for daycare and boarding! Great staff! Sampson always loves going there!read more

This place has the worst customer service in the pet industry. It's like they expect your interest…read morein a live pet to be self service. I've tried twice to buy a lizard there with bad experiences both times. Got to the PetCo up the road. I only had to go once to be treated friendly and timely. Can I also add, I truly feel sorry for the animals in this place. It's like the workers don't care if they spend the rest of their animal lives in store cages. So sad.

Very dissapointed on Black Friday. Came in for a few things for the dogs for Christmas, came across…read morea sweater for 10% off. Went to the register only to find that the savings would be applied to my account and could not be used on the purchase. Went through the whole song and dance setting up an app that I do not need to not be able to get the savings at the register. Ruined my mood for the rest of our morning shopping trip. Manger there "could" have given the 10% for customer satisfaction, however, I suppose $1.49 would be a stretch. I will never come back.

Kass Kennels & Training did exceptional work training our new cavapoo Max. We are fortunate that…read moreCOVID affected our family in a positive manner with the unexpected addition of Max. I grew up with dogs, but my wife and daughter barely knew bones from barks. Max was actually a really good puppy, but our efforts to train him were unsuccessful despite the review of several online resources. So we of course looked online only to have a difficult time figuring out who was going to be a good fit for training Max. A lot of websites had photos of larger dogs like german shepherds. Max had nearly topped out at 16 lbs and looks like a stick with ears when wet. He is shy around other dogs, and we worried about putting him in a school with other larger dogs. Then we found Kass Kennels & Training. Kass had loads of testimonials with lots of different dogs. They also had a video on their Instagram showing dogs learning to "place" and avoid distraction with the aid of chickens (NW Arkansas has lots of chickens - thank you Don Tyson). The pooch in training would reach the stage where they could sit in the middle of a chicken pen and ignore all the clucking, hunting, and pecking going on. Rocky Balboa used chickens while training to beat Apollo Creed, so Kass had to be awesome. We enrolled Max in a 14-day course. He stayed at the training camp, but during his time there, we were updated with emails and videos of his progress, which we could see was transformative. When we finally got Max back, Spencer and staff gave us some training equipment, a K&H cooling cot, and a set of instructions for ongoing training. Max was of course happy to see us and actually excited to show us his new ability to follow commands and walk next to us without a leash. Max will "place" and hold his position until released if we need him to be out of the way in certain situations, like when a delivery man or trick or treaters are at the door. One of my favorite things is that Kass also boards the dogs it has trained. We have used this service, and while he is there, Max receives a training booster because he participates in the training program with the other new dogs. We have referred others to Kass, and they have all thanked us for the great recommendation. Our family is lucky to have found Kass Kennels & Training for our wonderful cavapoo Max, and we recommend it for anyone looking for a school and possible future kennel for their furry family member. #yelpnwa

Huge shout out to Spencer and team at Kass Kennels. We sent our 1 year old Golden Retriever Gracie…read morefor the 2 week board and train. We traded some messages with Spencer during training, and I was hoping for an emphasis on off leash recall, stay, and heel so that we could spend more time on the bike trails around Bentonville. Spencer let us know that he'd like to keep Gracie a few extra days to cement some of the behaviors we'd requested... the program is not a cookie cutter and is tied to dog's progress. So after 17 days Spencer brought Gracie to the house and made sure the handover/transition back to us went perfect. As to the results... we couldn't have asked for any more.... Gracie is focused on the task at hand. It's been about ten days and we have been reinforcing the training every day. Today I was able to walk Gracie off leash around the Bentonville square and down the Razorback Greenway. She was not distracted by bikes, walkers, other dogs, or even the squirrel that ran across the path in front of us. It was unbelievable. Thanks Spencer!

My dog is a puppy and realyy hoper but after she weeny she is able to dO tricks like sit lay shake…read morestay and no

From the owner: Yhsbdjdvdkdk djdhdread more

I have a very fat, stubborn rescue dog who was attacking all other dogs, including Pete, our…read morechiweenie. Beatrice would not walk on a leash. Four sessions with Joint Forces cured all these problems. They are fantastic and patient with both the dog and owner. I recommend them highly.

So I called and spoke to the person in charge at K-9 and told him our experience and how our dog…read morewound up worse than before we took him there. I requested a minimum of 50% refunded and his response was to offer another 30 minute training session for free to which I declined and asked him why would I trust that after spending 3000 plus dollars and leaving him there for a full month to which there was no response. It's such a shame that they were not willing to meet us halfway and do anything that actually helped to make up for not doing what they claimed they could do. They also have pictures of my dog on their Instagram still, as if we had a good experience there. Take him down off your insta please.

I have been to the BENTONVILLE location previously and really liked the job they did with both my…read moredogs. BENTONVILLE didn't have any availability for several weeks so they recommended Springdale. Well, I paid over $200.00 for two Australian shepherds to be cut and groomed and their fur didn't look cut at all. I didn't pick them up I was sending my daughter so I paid when I dropped them off . If I would have picked them up I would not have paid 200.00. I tried calling to speak to the owners . Still waiting for them to call me.

Took our dog for a DIY bath. They supplied shampoo conditioner and a towel for $15. The only…read morecomplaint was that the shampoo seemed watered down too much. We will be going back but will bring our own shampoo

I think the folks at Von Jager might be the Best! However, I'm going to wait out taking my dog to…read morethem until I've had weeks recuperating from foot surgery. They are super responsive when you reach out/so for wonderful customer relations... I really appreciate!! Soon I hope! My dog is a big old German Shepherd and needs a little more structure, even though he listens and is my good boy!!

Sent two Cavapoo's to Von Jager K9 for a 4 week board and train. Two very different personalities…read more Although 4 weeks was an eternity for me it was worth it. Donovan, was wonderful to work with. Not just for my two 18 lb dogs but also with me. Great at home follow up which is very clear. Highly recommend Von Jager K9 for all breeds!

I hate to be *that* person, but I am a pet sitter and have had the misfortune of bringing pets to…read morethis daycare on more than one occasion. Mind you, I worked in a dog daycare for 4+ years. I understand daycare and boarding facilities can be messy, they can be hectic, and employee turnover and burnout is real, but I was shocked at some of the things that go on and I am curious if the owner is also aware. First off, the smell. My god, the smell of urine could have literally knocked me back it was so thick in the air. I came 2-3 weeks in a row and that smell was just terrible. They finally fixed that (assumed by cleaning?), but I was cringing that they worked in that and no one else complained. Second. They like to do a lot of rescuing and rehabbing, which I am all for, in a safe way. These employees will literally let tiny kittens roam the lobby while dogs come in and out. While dropping off a clients dog, I had full control of the dog, but as soon as I stepped into the door I was *dragged* to a defenseless kitten, dogs mouth was wide open ready to eat his new friend. I was certain I was about to watch its death, I cursed and screamed I was so angry and terrified. Adding to that, a male employee likes to keep his personal dog in the lobby. That's so fun when you can have a job that allows your best friend at your side, unfortunately this dog will incessantly bark at you while you check out. I want to cry picking up on migraine days. S(he?) also snapped at a clients dogs face that was standing next to me. I saw it happen with my own eyes, if this is what I have had to put up with I'm sure there are other client stories. It is dangerous to keep unleashed dogs and cats in the lobby of a pet facility, it's just asking for trouble. I have been asked my opinion of this place on numerous occasions and always give the same opinion. Hounds Lounge off of college is impeccably clean and it's where I take my personal dogs. I have never had a problem with fearing for mine, my dogs, or my clients dogs safety. While I wish Dogwatch the best, I do not recommend them based on my experience with them.

I have used Dogwatch for years with my various fur babies. I recently saved a Heeler from actual…read moredeath at age 8 weeks. I wanted her to get a bath and help her get acclimated to other dogs. Dogwatch assured me they would help me. Not only did they bathe her but clipped her nails and made her look bada$$ with a very cool bandanna :) As far as the half day with others, they said she did great and she slept so sound that night. Obviously she had a great time. I have had her back there again for a day of fun and am dropping her off for a week of boarding tomorrow. I highly recommend this place for all your boarding and bathing needs, in addition to just giving your pet a fun day. The staff is amazing and the owner cares so much about what they do!!! Have a Yelptastic evening!!!