Payment was followed up, but my dog's DEATH was never acknowledged. Just about the money…read more I had trusted this clinic with my dog's care for nearly 10 years. When he showed clear signs of illness, I brought him in with detailed notes. Bloodwork was done, and I was told he was just malnourished. Three weeks later, he had a seizure. I called the clinic in a panic -- they said they were closing in five minutes and told me to call the emergency vet. That was the end of the conversation. No questions asked. No follow up. He passed away later that night. Internal bleeding. Cancer. Weeks later, they sent me an invoice for a blood test that should never have been charged. No check-in. No compassion. I replied with a long email explaining everything -- the experience, the loss, the disappointment. It's been 20 days, and I've heard nothing. No reply. No condolences. I wasn't planning to say anything publicly. But their silence -- and priorities -- speak volumes. Pet owners deserve better.

Love Sugar Creek Animal Vet....boarded my 9 week maltipoo on the surgical side since she didn't…read morehave full shots and they spoiled her big time! Thank you Christy and Christina for loving on my pup and I know she will be in good hands during my next trip in a few months for a week!

I have been to this shelter many times in the last 30 years. The current manager, Clay, is amazing!…read more He cares about everyone of his animals, and does his best to rehome them to good places. He goes out of his way to keep strays and lost animals safe until they can be picked up by their owners. I wish every shelter was as good as this one but unfortunately, most of them aren't. Thank you Clay for your good work and for caring!

Good staff, helpful and very happy to assist you in getting a pet. Just got our first dog here…read more Need better signage for first-time visitors. We parked at the old building, which looks like some old WWII small airplane hanger. I was expecting some old guy named Cooter to come out and chase me off with a wrench in his fist. Walked over to new building, which is clean and very nice.

These guys saved my dog's sanity and protected her health. My little girl had anxiety issues that…read moremade boarding and daycare a torture for her. In a period of just a few months her doggie brother passed away, we moved into an apartment (from a home with a doggie door), and I started working long hours too far away for mid-day visits. Thanks to angel sitters, my little girl had a mid-day visit and bathroom break, and she was able to stay in the peaceful setting of her home rather than cowering in the corner at a boarding or day care facility. (I'm writing in pass tense because this was a couple of years ago and my girl has since gone on to rainbow bridge.) These pet sitters are truly angels. The ones I meet in person we're so thoughtful and caring. They make the process very easy and take good care of fur babies.

Everything. Excellent care of our dogs. Wonderful customer service. Clear billing. Professionalread more

I would highly recommend this place to anyone. We've been bringing our dog here for several years…read morenow and feel very comfortable with the staff and the quality of the job that they do.

I have a tiny rat dog I inherited from my daughter when she went off to college.. I can not cut…read moreher nails actually no one can... Except this place I go every month and can say by far this is the best dog groomer in NWA the owner and all the employees are nothing but kind!!!

Simply the best groomers I know of. Kind folks with warm hearts. They will treat your doggies like…read morefamily. I've been going there for years and can't say enough about what a good job they do.

I love this place and my dog does too. He's a big dog (75 lbs) and I save about $20-$30 by going…read morehere. I live in Fayetteville, but i don't mind driving to Prairie Grove. Lisa is great with him and I've always been happy with the way he looks when we leave. When the door opens and we walk in, my dog's tail starts wagging and he's ready to leave me so I know they must love on the dogs while they have them and that's just as important as the grooming to be honest.

Camp Underbite is the best place to take your favorite doggies! Our two Brittanys have been…read moreregulars there since September 2023. Finding Jamie and Katrina to care for our furballs was such a blessing. Whether day care or overnight boarding I don't worry about my babies at all. I know they are in good hands even if they get sick. Jamie will ensure they get the best care even if the Vet visit is needed. We love Camp Underbite!

Camp Underbite - The Best Dog Daycare & Boarding Experience!…read more We've been bringing our dogs to Camp Underbite since 2021, and it's been the best decision for our two senior rescue schnauzers, Leon and Freddie. Like many pandemic rescue pets, they had minimal socialization: Leon was always anxious, and Freddie was hyper and reactive around other dogs. Naturally, we were nervous about their first experience at a dog daycare and boarding camp. After reading the glowing 5-star Google reviews about Camp Underbite, we signed up for their free half-day trial. From day one, both dogs did great, thanks to the expert care and welcoming environment. The owners, Jamie and Katrina, are incredible. They treat every dog like family, creating a nurturing space where even the most nervous pups feel at home. The facilities are top-notch--with large, well-maintained play areas, including a fully covered space for rainy days, so the dogs can always enjoy playtime. What really makes Camp Underbite stand out is the personal care. Jamie's patient training has boosted Leon's confidence, and Freddie (after a few time-outs) now socializes with better manners. Another thoughtful touch is how Katrina regularly posts photos and updates on Instagram so we can see our pups having fun. Both dogs love competing for snuggles with Lauren, a fantastic staff member who clearly adores the animals. If you're looking for a safe, reliable, and loving dog daycare or boarding service, I highly recommend Camp Underbite. The peace of mind we get knowing our dogs are in such good hands is priceless. Thank you, Jamie, Katrina, and Lauren, for everything you do!

We took our two dogs to Missy Liu's for the first time for grooming today on the recommendation of…read morea family member, and we were so pleased! Ericka did a fantastic job with the haircuts! They were both long & shaggy from growing out all winter, & Ericka shaved them down to get them ready for spring while making them look adorable with how she shaped them up. And they both smell so good now from their baths! They even included nail trims & anal gland expression with the grooming, all for a very competitive price. We will definitely be taking our dogs there again and telling all of our friends about them.

Marie and her staff have taken excellent care of my three dogs for several years. They are well…read moreloved and taken care of every time they visit Missy Liu's!

NOt a bad store, great for getting a pet fix when you need it. But the store smells bad, the staff…read moreis disinterested at best, a tad messy too. And did I mention it smells really bad? Compared to the petstore less than a half mile away its night and day different. There is more to choice from and a wider array of animals, fish, reptiles rodents, dogs, birds and cats. I suppose to be fair that all adds to the smell. However, they could take some lessons form the other local pet store. Although smaller and with a limited selection It was very clean, the animals were very entegetic and seemed happy. Just as important and problably why the animals seemed happy was the caring and attentive staff. You could tell they loved the animals and had a caring and supportive attitute with them. This Petland seemed more to just have entry level workers that could be plugged in at Target or any hardware store. They were not rude, but they also offered no help, made no effort to sell, and did not seem to care about the animals like the petstore did. It seemed to me they treated them more like products on the shelf rather than a living creature that needs love, attention and empathy. It's not that it was bad, just not great.

I'll make this as clear and concise as possible. Firstly, there is a sign at the front of the store…read morethat says two dog treats for one dollar. I bought two dog treats thinking it would be a dollar. My receipt says two treats for $2. Secondly, I left a review for the Fayetteville location months ago when I wrongly and unknowingly was signed up for a Petland credit card without my approval. I went to go look at a puppy and did not end up buying one, but submitted a preapproval application to see how much I would be approved for IF I did want to consider getting a puppy. I ended up somehow with a Petland credit card that I did not ask for and a hard inquiry on my credit. It seems like multiple other people have had this issue. I ended up being contacted by somebody, I think the owner, from Petland and they asked me to remove my review. I did because the conversation went well. Fast forward, maybe a little less than a year after all of this happened, and I go to buy something from Petland Rogers because I received an email telling me that I had to make a purchase or else my line would be closed. Keep in mind, I never once asked or was told about a Petland credit card to begin with. I was NEVER told that I would be submitting a credit application for a Petland credit card. When I ended up calling the sales representative who went through the process with me he told me it was in the fine print. I was supposed to only be applying to see what my preapproval rate would be if I wanted to take out a loan on a dog, which I didn't end up doing. So I go to Petland Rogers to buy a dog leash so my credit line that I never asked for doesn't close so it doesn't hurt my credit. The lady who helped me at the counter gave me the impression that I did not have a Petland account and that people who have a Petland account usually get a dog through them, which would explain why I was incorrectly somehow, I don't know how, given a Petland credit card. The process is long to check out and I had to sign papers for a dog leash somehow? Who needs to sign papers when buying a dog leash at a pet store? Whenever I swipe my Petland credit card, it seems like the cashier lady was having a lot of problems with her system. She had to pull me to the other register to get my first and last name, my email address and my phone number again. This leaves me to believe that because I never actually submitted an application for a Petland credit card in the first place, she wasn't able to run the transaction properly because I never had an account because I never asked for one. This was my first time trying to use my Petland credit card. And as a sidenote, because I'm feeling petty, honestly, if you do not use a Petland credit card and instead use a regular credit or debit card when paying for something they charge you the processing fee of 3.5% which they could easily pay for themselves like every other business. Which also brings me to the fact that whenever I called Petland Corporate office to ask about when my physical credit card would be delivered, it turns out they didn't even have an address for me. This is because I never actually submitted an application and I never gave my address to anybody. Which means I in fact, did not sign up for a credit card even if it was in the fine print like the salesman told me because they didn't even have a way to ship the card to me because they didn't have a delivery address for me. I removed my review the first time, but this is not the first time that I've had a negative experience at both of our local Petland locations. I feel like everybody should know about this. I am greatly disappointed at the systems and the staff at both Petland locations. I refuse to go to the Fayetteville location because of the negative experience I had with their salesman. And the only reason why I went today was because I needed to make a purchase on the card or else my account would be closed. And it turns out I didn't even get the discount on the treats that was on the sign at the front of the store... Very disappointing and honestly I'm not interested in somebody calling to "make things right". Please do not contact me.