Not a good company to rent from. Monica is a horrible person and can't manage for ****, and they…read morecharge insane prices for move out "cleaning fees". I would not recommend this to my worst enemy to be perfectly honest.

The worst property management I've ever had. They charge ridiculous price when you go and move out…read more They charged my husband and I for things that the owner of the house said we could do to it. Then when we call them to talk about the charges they don't return our calls. I wonder how many other people they do this to?

This is easily the worst place I've ever rented from. Sleazy about maintenance and includes…read moremisleading verbiage in your lease so you have no power. Provided a coin operated washer and dryer, only to not service the dryer which remained inactive for a month. When asked, the said it wasn't included in my lease. I lived at 452 S Main St in Frankfort, the unit didn't have any ventilation in the bathroom (or a window) which meant constant mold. (The entire complex did not have any AC) When confronted about this building code violation, denied it was against code and hung up. Had issues with mice and flies in my unit and common areas of the apartment, dumpster was constantly full, and maintenance requests were consistently incomplete or "lost". Do everything you can to avoid renting from them unless it's the cheapest and only option.

Titan Property Management has been outstanding to work with. Their team is responsive, organized,…read moreand consistentLu goes above and beyond to make sure every detail is handled with care. Communication is always clear and timely, and any questions or concerns are addressed right away. They have always treated me with respect and professionalism. I highly recommend Titan for anyone looking for a place To call home.

I did a life changing move to Indiana and the team at BK Management has been extremely helpful and…read moreeasy to communicate with. From the initial apartment search up until move in day, my move in couldn't have gone more smooth. The unit is absolutely stunning, and the owner even came by and introduced himself to welcome me home. Thank you Sam, Christian, Koralys, and the rest of the team that i didn't catch names of! You guys are the best, seriously!

Yes. Very helpful to me through my search for my rental needs…read more I dealt with with several offices, and went through a management change, even through that, things went well. Thanks everyone.

765 has been amazing with quick response times. Always has come out immediately when there is…read moreanything needed. In my last apartment, my fridge went out and the very next morning they had a brand new fridge delivered. They have worked with me throughout my renting and Amber is awesome. I know if there are complaints from people, it was probably due to the tenant not communicating.

I would definitely not rent from this company. Did my research and have friends that rent from…read morethem. They recen took over an apartment comlex and kicking out or shall I say evicting those on HUD. They are getting rid of HUD to raise rental prices. What scumbags if you ask me. Beware and stay away from this company. They also are getting rid of the elderly people. Money is their only concern. I cannot give a star rating as there is no zero star available. They are money hungry.

We moved to Frankfort to be closer to our businesses and needed to find a home. After looking…read moreextensively at many different listings, we found one from Dwell Property Management. I have been in customer service for over 30 years, and Forrest and his team have been nothing short of superheroes. Moving into the home, Including the application process was extremely seamless. Not only that, they have an app with online options to pay as you get paid, or all at once. Not to mention the response time to emergency situations is nothing short of impressive. Being an older home, we had a few very small issues, and within the hour they were remedied. I highly suggest if you're looking for a home in any part of the state or nation where Dwell Property Management has offices, you won't find better property management than this. On a scale of one to 10, this team is a 17!

Absolutely exceptional property management company!…read more When we had to relocate for work, Forrest took the time to guide us through the entire rental process. This was our first rental property and Dwell Prop. Mgmnt. handled everything - cleaning, staging, advertising, background checks, leasing agreements, and landing the right tenants for our property. Over the last couple of years, his communication with us has been outstanding and whether it's a text or a call, always got back to us asap on any issue or question we had. When we decided to list the house, Forrest went out of his way to ensure we had the right contractors for repairs, cleaning, landscaping etc. I highly recommend Dwell Prop. Mgmnt. to manage your home if/when the time comes. Their fees are reasonable but more importantly, you will have the peace of mind, knowing your home is in great hands, which is invaluable.

Worst customer service of any company I've experienced. We submitted an application, paid the…read moremoney, and she stopped replying almost immediately. I'm self employed and don't get check stubs, I contacted her to discuss this and see what other options there were to prove my income, and she never replied again.

The rudest people ever. I'm shocked at how they speak to their tenants…read more They have no customer service skills. Never return calls. Never answer maintenance requests. Takes them weeks to months to fix anything. Do NOT rent with them!!!!!

Very accommodating. I got my new fridge in three days, window fixed, shower fixed. Such a great…read morecompany would recommend to anyone.

Spent my first year living in Lafayette in a Cole Property. Overall was a nice experience, few…read moresmall maintenance issues but were always addressed. Lived in an older apt on N 11th St downtown. No real issues, would recommend.

Yup - Matt and Jennifer are the best to work with!…read more I found them here, in Yelp, due to the great reviews, as I was looking to buy a basic home for my kid to use while at college. I called the O'Shea team shortly after the campus visit and promptly rec'd a call inviting me to meet and discuss my objectives. As an out-of-town buyer, I had to rely heavily on Matt to be my eyes and ears for reviewing properties, advise me on all aspects of the city and even to conduct video conference calls to show me the homes he and my son would visit before deciding to making an offer. Matt also did great job helping me connect with a superb banker for a great loan (shout out to Shawn at Security Federal), a knowledgeable inspector and even service companies to help with repair estimates after the inspection. His connections in the community with reputable and reliable professionals saved me hours of time. This is the team to lean on for help and advice. Matt made the process so much easier. Thank you Matt !

Amie helped sell my house and was extremely professional and communicative the entire way. I had a…read morerelatively short amount of time (4 weeks) to close on my house and Amie was responsive to all of my questions at any time of day or night. She also recommended vendors to help me with minor repairs to be completed after inspection and managed the vendors for me to ensure that they performed the needed work as promised. I would recommend Amie and The O'Shea Team to anyone looking for personalized attention in buying or selling a home or property.

I am happy to re-address this review with the owner, Mark, once he releases our final payment that…read morewe've been awaiting for about 45 days now. Right now I would recommend any property owner to search high and low for an alternative management company. We began a relationship with this company in 2013. It was relatively low maintenance initially and the contract was the norm you'd expect with a property manager. The positives we had with this company initially included decent communication and handling of the rental agreements as you'd expect from a decent PM. Our first issue was 2015 when we had a gap in tenants; no lawnmowing/yard care was set up and it took several weeks to get some thing moving - we eventually hired an outside group to mow as the HOA hit us with multiple letters/complaints. In 2017, a new contract was set up to move our monthly payment (distribution) to an earlier date to set us on the same accounting system with the goal that our money would consistently arrive around the 5th-9th depending on weekends. While this payment schedule worked for the first few months, but the time 2020-22 rolled around, we were getting payments consistently around the 18th and often had a software glitch requiring monthly calls/emails to Mark for resolve. Some months we were lucky to see the money by the 25th. Every month Mark recognized the issue and pledged to resolve it. As Spring 2022 neared, we decided to sell the home and asked if the renters could find another place to live and would cancel out the last few months of the contract if they could move earlier. They did. We came to the house under auspices that it had been inspected regularly and was in good shape. It was not, but in Mark's words, "he seen worse and it could have been worse." Add to this that Mark then slid in the "Well, also they didn't pay the last month's rent and we likely won't get it from them. But they have the security deposit." So cat piss all over the rugs, walls with multiple candle wax splashes, a stove uncleaned for 3 years as they, a fist-sized hole in a kitchen cabinet from 1995 (try matching that somewhere), a bathroom door with holes/scrapes from locking dogs inside, and a yard that literally looked like it had been mowed and nothing more for the past several years (trees sprouting sapplings, looked like a dump). But this is what the inspections seemed to "miss." After cleaning it up for 10 days, we sold the house. We then inquired about the last month's rent to get crickets and then a "we'll send you the security deposit." We asked for another check on getting the rent, how would the tenants be held accountable? Crickets...finally about 45 days ago we said just release the deposit. Here we sit now at the end of August with no payment and crickets from Mark after inquiring on the 7th and last week. At this point, I'd recommend you simply avoid this PM company at all costs and find an alternative, even if you have to go to Indy for options.

We love your home, and looking forward to another year. We have rented for the last 5 years. We…read morehave had no issues, and everyone has always been pleasant. By far the best people we have rented from.

bw parks stole all of my moms belongings while she was in icu suffering from a stroke one week…read morebefore christmas saying she abandoned the property even though i was at the property every day multiple times a day!! they gave no notice my mom had no court order to vacate and her house sits empty now! these people are nothing but heartless! do not rent from these scum!

I would strongly recommend against renting from this particular company. We spent almost two entire…read moredays cleaning the house we rented and they took out $175 from our deposit (and told my husband "you are lucky. Most people lose a lot more than that from their deposit"). When we went and asked to see the pictures, they showed us pictures of things that weren't in the house. The owner is entirely disrespectful and a bully. He refused to even consider that the pictures were wrong until I filed a complaint with the BBB (Better Business Bureau) and then they refunded $100 of our deposit and admitted that some of the pictures were incorrect and from a different property. However, rather than replying to the Better Business Bureau (BBB) complaint that they refunded a portion of the deposit they retained and letting the matter drop, the owner, when responding to the BBB complaint, claimed that my husband agreed that all the pictures were correct (didn't happen) and that he called me a derogatory name, which is also absolutely untrue. If you rent from these people, take care to take pictures of the entire property right before you move in and again before you turn in the keys and, if they still gouge your deposit, file a report with the BBB since they seem to take that more seriously. Just be aware that the owner can't, apparently, be professional in his responses or differentiate between properties when he goes and takes pictures. Or, for that matter, between who people are and what they say. Good luck to anyone who chooses to use this business! Also, you can find the BBB page for this business here: https://www.bbb.org/.../b-w-parks-property-management-inc... And you can start a complaint here: https://www.bbb.org/indy/consumer/qualify/90007171 Search for B W Parks