Submitted a aaa ers request. Received a f/u call from simonian towing (wife of owner) with less…read morethen a min, confirming the call. Tow truck (James/owner) was around the area and had arrived within 5min. Great customer service, professional and friendly! Thank you Simonian towing!!!!

Used them before through AAA. Never had an issue up until last night when I needed a tow. Simply…read moreasked for my truck to be taken to Pep-boys overnight drop off parking. (Where it's legal to drop off vehicles) The individual (employee) was super hesitant on helping me tow my truck there. He felt like I was "tricking" him into just dropping my vehicle in an unauthorized space. Even though I had a physical confirmation to drop off my truck to be seen the next day. Wasn't helpful at all. Made me feel terrible after a long rough day anyways. He called me rude. Left me stranded and canceled the tow. Beware and find elsewhere.

I had a really unique and difficult call: I had a blowout of one of my (FW) drive tires, and put on…read morethe compact spare, only to have THAT one go flat within a few miles. What made this REALLY difficult was that I was in the middle of the Sierra National Forest (very near my home just outside Yosemite,) about 90 minutes from Fresno, on nearly-impassible dirt and rock roads, heavily rutted. And - when that left front compact tire went flat, I tried to drive out of this remote area on my rim, until I couldn't ford a stream I can normally get over - and the car was stuck. Couldn't move it in ANY manner. Nearly no cell back there, and after hiking about a 10th of a mile to an area where I could get a 911 call out, I reached the Sheriff's Dept, which was able to come find me and drive me home. This was after about seven hours, with dark closing in! With all that said, my insurance company located One-Call Towing a couple days later in Fresno, and they agreed to come out and pull me out of the creek. Dennis and Jesus drove up in their smaller wrecker (due to the twisting, tight roads) but - though I've driven these roads for 25 years, I just could NOT find the location - though I knew where the car had to be! The roads are complex and cherry-stemmed, and after two hours of having these guys follow me around as I tried to find that tiny road spur, I gave up and told them to go home. And I have to say that Dennis and Jesus were incredibly patient with me, despite my having drained their diesel with two hours of a wild goose-chase, all my fault. These guys were great - and beyond their patience and good natures, Dennis followed UP by calling me the next day, and then again a few days later. They were more than willing to come up here and try again - but in the meanwhile, a friend was able to pull me out (HE knew how to get to that little rocky spur road) and I drove it home on the rim. Conscientious, helpful, friendly, patient - and more than able to do the job if ONLY I had been able to find the danged car! And their follow-up in trying to help me out and willingness to return after what I put them through was just amazing. A great company. A great team - and if I ever need towing again, One-Call will be my ONLY call.

Outrageous. My friend and I were stranded, One Call Towing was dispatched by my roadside service to…read morecome help us, I called to talk to One Call Towing while they were on their way, and they mocked me, saying why don't I watch a YouTube video to learn how to change a tire, and hung up on me deliberately. I called them back not knowing what his problem was but remaining calm and kind, and he canceled. All because of what turned out a misunderstanding on his part. The result was that my friend and I had to wait an extra hour because a new provider had to come to us. A misunderstanding is one thing, but he wouldn't even let me talk and unilaterally decided to cancel after we'd already been waiting 40 minutes.

I can't express enough how much I appreciate Sal and the Walt's towing company. My car ran out of…read moregas today and my insurance quoted me 85 minutes. I was so irritated because I was on the side of a SUPER busy road, and my phone was close to dying. I called Walt's and he was able to come out within 30 minutes. He took care of my car and waited with me until my car was gassed up and back on without any issues. He communicated his ETA with me throughout the 30 minute original ETA he gave me when I called him and that was super appreciated. Overall they are reliable, trustworthy, QUICK, and the customer service is exceptional. Thank you so much!!!

A predatory business run by someone whose only concern is the money in his own pocket. How sad to…read morecare more about an empty parking lot than the lives you negatively impact. The pricing is intentionally exploitative. Mr. Martinez actively patrols parking lots on nights dedicated to community activities which then increases the cost to retrieve your vehicle immensely due to "after hours" charges. His defense is that he's done it for thirty years which only highlights the number of people he has taken advantage of over that time period.

My car was impounded my them for no apparent reason then I woke up to call, the website says 24…read morehours No answer and I drove to the address the business should be located to find nothing

I had a flat tire in the parking garage at work and these guys came quickly and helped me out…read more Super professional, safe and fast. I highly recommend them!

I received great service today and my car was picked up within 30 mins. I will be using this…read morebusiness again and will be recommending friends and family. Tow cost $120

On a Friday afternoon, my wife's car broke down. She was stranded, miles from home. She called me…read morefirst, then she called several different towing companies. Eventually she called Duenas Towing Service. The owner of Duenas Towing arrived soon after I did. The owner/driver carefully loaded the car onto the tow truck bed and took the car and me to the car dealership. The owner/driver (Mr. Duenas?) is fully bi-lingual. He is also a nice guy. He let me practice my limited Spanish during the trip to the dealership. For a reasonable price, prompt, competent service and good conversation, I recommend Duenas Towing Service. Peter B

Used Larry's 2 times both drivers were extremely helpful and fast in response. Very courteousread more

If you value your car - Don't call. Owner is so rude. AAA should not be allowing him to tow…read moreanything.

So after reading previous reviews about constant accusations of theft from inside people's vehicles…read moreI was quite concerned about the electronics in my car when I got towed. Now they're also a repossession company and I'm sure a lot of of those reviews were from people who got their car repossessed, so it's not exactly like it's a popular industry to begin with. Needless to say every one of my electronic devices was still in the car and the only thing missing was an iPhone type C to type C cord so if that's the worse that came up missing and believe me there were plenty of other things to steal. I can't say that I had a bad experience overall.

Would give zero stars if I could. Horrendous service, absolutely horrible. My partner's car got…read moretowed from our complex, and even though we called ahead to make sure they took credit card, they refused to run our card. They didn't even let him see his car once we arrived, or let him past the front gate! Called the owner and basically was SOL because he didn't want to run our card again and told us to come back with cash. $800 for two and a half days, and who knows how much it will be tomorrow. UPDATE: Picked up the car and the owner threw our keys into the orchard across the street. Assholes.

The guys were super sweet and very respectful!!! They definitely are some cool dudes thanks for…read moreyour help with Nissan!!!!

Kevin is disgusting, rude, arrogant, unprofessional, and entitled!! he didn't like being called out…read moreon his unprofessional behavior, his lies, and he didn't like being challanged by a woman. I never cursed at him or called him out of his name. Not to mention all the ridiculous fees he was saying My Dad needed to pay because I was calling on the behalf of my elderly Mexican father who doesn't speak English!!! He got defensive when I said to him what you are telling me today is not what you told me 3 weeks ago, he didn't like that and proceeded to argue with me accusing me of being rude when he was the one being rude and unprofessional!! Then he said well i'm not going to help you and tell your dad to come pay 3000 if he can afford it!! He was behaving very childish and I still couldn't understand why he was acting like a jerk when all I wanted to do was call for my dad and get info on HIS CAR!! To try to retaliate against someone because you don't like being called out is disgusting and is the highest form of unprofessionalism!!