2 stars because the girl who pointed out to me a couple remnants was very sweet, nice and polite…read more A very strange policy they have is you have to deposit $100 for them to SHOW you a slab remnant. One was easier to see but was very dirty from being outside so couldn't be inspected for damages. The other was sandwiched in between multiple other slabs so you could only see the top 5 inches or so of a 5'x 4' slab. But they wouldn't move it out to see unless you guaranteed to buy one of them (which you couldn't see) with a $100 deposit. So to see the slab, it will cost you $100. If there is damage or the colors don't match your tile (which I had in hand to match), you're out $100? For checking? I've been to numerous stone places throughout the inland empire and in OC and have never come across this policy. Interesting indeed.

Terrible experience . We were looking for quartz counter for our island . We spoke to Rosa and she…read moredouble the price on a quartz that was on special. We told her we didn't need the base wood because we had it already and she quoted us with it anyway. What they didn't know is that my husband is great at math and asked them where they for those numbers? He explained it how he got his numbers and Rosa said . Oh I see. We asked to speak to a manager and she never returned to speak to us. Me and my husband had to walk to their counter and asked what was taking long . I would NOT recommend this place at all .

Deanna assisted us with our purchase today, and I couldn't be more grateful for her outstanding…read morecustomer service and guidance throughout the entire process. She helped us select a washer, dryer, and refrigerator that truly gave us the best value for our money. What stood out most was how thoroughly she explained each item, making sure we understood the benefits and felt confident in our decisions. She genuinely listened to our wants and needs and ensured we chose the right products for our home. If you're looking for someone who is knowledgeable, attentive, and truly cares about their customers, I highly recommend asking for Deanna. She made the entire experience smooth and enjoyable.

Service with Jess was seamless and amazing. Highly recommend…read more Purchased Speed Queen washer and dryer.

Five Stars does not even do this business justice. We have been doing business with this company…read morefor years. Adriana goes above and beyond to ensure we are always taken care of. As well as making sure our team and our customers are knowledgeable about products. She makes every process as smooth as possible. Insuring we don't waste our time in the process of ordering and picking up. The genuine energy (no pun intended) never changes. When walking in you are instantly greeted in a kind, respectable manner. You can't help but feel like you're in the right place. Besides it helps when the place is being run by two of the sweetest people. Genuine materials has some of the best quality we have worked with. In our ten years of purchasing, manufacturing and installing we have yet to experience any complications. Lastly, I want to give a shout out to the warehouse guys that go above and beyond as well. If something doesn't fit, they'll break pieces to fit, in your Honda fit. That's just the type of service that that you pay top dollar for. Everyone is treated with the upmost respect and care. Kitchen, Bathroom, Outdoor bar, you name it. Genuine has not only quality but a service that you genuinely cant put a price to. ~JMJ Remodeling Experts

I'm having my kitchen renovated after over 20 years. I chose a quartz countertop based on a small…read moresample square. When it came in, it was not what I expected. My contractor called and Genuinely Materials allowed me to come in and see their full slabs. Jenny was at the front desk and was very kind and extremely helpful! Thank you, Jenny, for direct me to the perfect quartz countertop!

I love my new bathroom! JMJ demoed everything and took the drawings from my designer and nailed it!…read moreEven after the work was completed, if we saw an issue using the bathroom , they came back to adjust and fix. Great communication. I never had a day where there wasn't anyone working. There were ready to go everyday at the same time.

JMJ Remodeling Experts did an outstanding job on our kitchen remodel--new cabinets, counters,…read morebacksplash, sink, and fresh paint. We couldn't be happier. From the initial estimate to the final walkthrough, their team was professional, attentive, and detail-oriented. We especially appreciated the 3D renderings and the showroom visit to review the proposal. The whole time they were very friendly and ready to answer all our questions. The crew who did the work were top-notch. Skilled, efficient, and incredibly detail-oriented, they handled every challenge without adding to the cost. Their craftsmanship and care really stood out. We are very pleased with the results and highly recommend JMJ Remodeling Experts to anyone looking for quality work and friendly, outstanding service.

My wife and I had been contemplating a kitchen remodel for a couple of years and were…read moreunderstandably nervous given the cost. We took our time, met with multiple contractors, prepared a long list of questions, and received several quotes. After evaluating five or more companies, we chose MasterWork--and we couldn't be happier with our decision. Jimmie took the time to answer every question we had and provided reassurance throughout the entire process. He was patient, knowledgeable, and always willing to address new questions as they came up. We were given a clear timeline of three weeks for a full kitchen remodel, including removing and replacing all cabinets and installing new countertops. Since the layout stayed the same, the process was efficient and well-organized. Before signing the quote, we were given showroom locations where we could see products in person and confidently make our selections. Communication was excellent--Jimmie checked in with us daily, letting us know what to expect each step of the way. Gave us options and guidance. The remodel photos speak for themselves, and impressively, the project was completed exactly on the three-week mark! We highly recommend MasterWork to anyone considering a kitchen remodel.

Highly recommend Masterwork for bathroom remodeling. We had a bathroom that was very old and…read moreoutdated. Not only was Masterwork was able to modernize the bathroom to our vision, they were able to complete it within a week. Our house was spotless after the remodel. Every worker made sure all the debris were cleaned up after each day. Their quote was similar to other local companies, but we went with them due to how quickly they responded to our questions and attention to details. Speaking to every single person working on this project was such a pleasant experience. We are grateful to Masterwork for our new beautiful bathroom. We have already refer them to our family and friends.

PSA: Not a store! Local Pick-Up and Order services only!!…read more Located across from the Target in Ontario and behind the Toyota Arena area, this IKEA Order & Pick Up Services Center is a great focal point for locals who do not want to drive all the way to their closest IKEA to buy furniture!! I had ordered two limited edition shelves online and wanted to pick up from this store, instead of paying for shipping. I placed my order, and the two shelves arrived within two days at this store. I had received emails throughout the entire process. When it had arrived, I was given an email with instructions on how to grab my order. I came inside this store, and of course, the front is very small. It had display sinks and drawers. About four employees had desks with computers to help patrons with their orders. Someone quickly asked for my order number, and swiftly brought out my shelves. Brownie points because he also carried the shelves out to my car and put them in the trunk for me! It was very nice of him because I didn't ask for help; I could have easily carried the shelves myself because it was light enough. The process is quick and easy and this store is great if you know how to utilize it.

U work more than 1yer n don't hire you through the company There are a lot of people that been…read morethere for three years. Still haven't got hired through the company.

When we were looking to remodel our kitchen we got a few quotes; some real low and others sky high…read more Premium cabinets provided a reasonable quote but what really sold us was their rep Briana. She made sure to answer all of our questions and assured us she would take care of us and hold our hand along the way if needed. It was this attention to customer service that made us trust them. She helped us every step of the way and made us feel like our project mattered and didn't just treat us as another business deal as other cabinet places made us feel. She helped us pick the cabinets, countertop, backsplash and designed it for us. When the project started the people they sent were professional and attentive to detail. David (foremen) knew how to do his job and even cleaned up everyday he left. He took my opinion and made sure I was happy with the kitchen. He paid attention to his work doing things right and not like most installers that cut corners. Overall I am super happy with my remodel. I highly recommend them and cant say enough about David and specially Briana. She is the person who made this work and checked in making sure i was happy all the way to completion.

After a ruptured pipe within our walls flooded our newly remodeled kitchen I was devastated. Our…read moreinsurance would not pay to fully replace our custom cabinets and I was dead set against using prefabricated ones. Unfortunately we had to accept that replacing our custom cabinets out of pocket was just not in the budget so we did the next best thing. Semi custom cabinets! I called Premium cabinets and Stephen was out here the very next day, he took measurements and we went over what I wanted. Within a few days I received the estimate and I was pleasantly surprised. Once agreed I met with Briana who helped me design an even better kitchen than what I already had and well that one was already great. She really listened to my needs in the kitchen then suggested and gave me some really great ideas and we ended up with the perfect little kitchen! As we all know, there aren't any remodels without some sort of hiccup but Briana was always quick to respond and have it fixed even after they were done. She was an angel through this whole ordeal. I am very happy we trusted Premium cabinets with our kitchen project. Our kitchen is not only beautiful and functional, we also know that if we need anything in the future we can count on Premium Cabinets. I highly recommend them to anyone.

A very large assortment of tile to pick from and many friendly employees to help and answer…read morequestions.

Came here to choose countertop style and color for our kitchen and bbq remodel, with our…read morecontractor. The store is very clean and they have a big storage room where you can look at different pieces of granite, marble and other rock material. The customer service was really nice and attentive! We had no issues choosing what we wanted and the process was simple. I would definitely come back for any countertop projects.