1. Granite & Cabinet Depot

    1. Granite & Cabinet Depot

    0

    Ontario, CA

    Granite & Cabinet Depot

    3.8 (86 reviews)
    Open 9:00 am - 5:00 pm

    Services - Granite & Cabinet Depot

    Custom cabinet construction

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    Reviews With Photos

    Heidi G.

    I really wouldn't recommend getting countertops from this store. I originally I liked the owners and they had a lot of options for reasonable prices. They seemed knowledgeable and helpful. We went with a beautiful quartzite. But I did not think the installers did a good job. They could not understand my questions and they did not call when the work was completed for me to inspect. I had to fight tooth and nail for them to fix one issue but I found two other major issues they tried to cover up with glue that are very noticeable. See pictures. They stopped returning calls and emails. I recommend not paying in full until the work is done to avoid what happened to us. This is not okay considering the price tag of the stone. Lots of other places to find countertops.

    SO glad I went with them for my dad's kitchen remodel! We had a hicccup in miscommunication at one point, but the owner Zabi went out of his way to phone me. After that it was smooth sailing! Communication was on point. Their installers were amazing, and our final product came in a few thousand dollars less than a competitor's bid for the exact same cabinets and countertops. In fact, after completion, they needed less slabs and expected and they sent me a refund for the overbid amount! We got exactly what we were looking for at a great price. Zabi, Yeshota, and the crew were fantastic!

    Shower curb, shower bench, wall cap

    I am very glad I came to Granite & Cabinet Depot. Yeshoda and Giovanna were very helpful. Yeshoda took the time to listen to our planned design details and she actually made a really good suggestion for the placement of our vanity. We purchased a vanity with sink, a shower bench, shower curb, and a wall cap all with cuts from a White Sahara slab. My wife and I are very happy with everything. Thank you!

    mia k.

    Appointment required, but they do t pick up the phone. I got hung up on. Too bad, the pictures they have looked like they have some good stuff.

    Omar H.

    Wow, wow, wow two thumbs up ! I just cant get out of my kitchen. I love my cabinets so much. If you're looking for the perfect cabinets / countertops look no further you've found them! I can't express how Amazing there work & showroom is. Even the customer service! Zaby the owner and Rosa are such nice people and will take care of you 100% !! Such a fast and efficient group of guys/ girls they have. My kitchen was done in 8 days from start to finish. New cabinets and countertops. I love the quality of the cabinets. And Jin and his guys were just so nice. They really exceeded my expectations, I am referring all my family and friends!

    Octavio has to tear it down to the studs because of the mold.
    Erin P.

    After such and ordeal with our insurance after a flood, I consider Zabi and his family OUR family. October of '17 we had a pipe burst in our kitchen that forced us to take the kitchen down to the studs including the floors. I had originally gone with a contractor who did not have the financial security to complete our job in conjunction with getting the reoccurring checks from our insurance. Months went by with no real work completed by our first contractor. I stumbled across Granite and Cabinet Depot while looking for tile across the way at Buddy's. I walked in and was immediately greeted at the door but left alone long enough to browse the selection. A sales associate drew up a rough design based on photos in my phone. She was pretty spot on with the measurements when Zabi came out for our physical estimate. After hearing we had already been without a kitchen for months, he made a few concessions to help us get our project going. I won't go into deep detail, but just know he showed a level of compassion and trust that is rarely shown by such a large business. Fast Foward: We picked out everything needed to build a new kitchen from scratch. Octavio ( I love Octavio) was at our home days, nights, and weekends tearing down and rebuilding our kitchen. He redid the plumbing, installed the drywall, and installed new outlets just to list a few. I've never seen anyone work harder than Octavio. In the end, our kitchen was PERFECT. I have not one complaint about the timeframe, cost, or quality. I'm currently saving to upgrade our master bathroom and could not imagine going anywhere else.

    Incorrect counters installed along with some correct ones
    Amany A.

    Beware! They installed mismatched countertops in my kitchen! These people are untrustworthy and deceitful and will try to take advantage of you if you don't keep your eyes wide open! They are incompetent and unethical. People like this shouldn't be in business! Read all the reviews they are absolutely true! I chose to close my eyes on the bad reviews because my sister had her kitchen cabinets done by them and had one small issue, they ripped her off of one thing she paid for, but her kitchen looked good so I decided to go with them. And boy do I regret it! This business is very unorganized and unprofessional. I'll try to keep it as short as possible. I wanted to do a two tone kitchen and spoke to Yeshoda about it. After trying to discourage me from doing a two tone, and trying to impose her ideas, I insisted on the two tone. Zabi came and took measurements and told me that my AC vent would be in the way of the cabinets and he needed 14" clearance from the wall. Although I had just finished the ceiling I moved the vent as requested and patched it. He also said that my floors would need to be leveled before installation. On installation day, it turns out that Zabi took incorrect measurements on one of the walls and the fridge panel was going to fall on top of the AC vent that I had just moved away from the wall. Instead of fixing the issue, Yeshoda questioned me and accused me of not moving the vent as requested. She argued with me and implied that I'm lying and asked the cabinet guy if the vent looks like it was moved. Yeshoda is very difficult to deal with. She was counting the number of emails she was responding to from me. Lady, if you don't like email then call, or better yet, if you don't like your job, just quit! If I had not sent so many emails there would've been much more problems during installation. The wall that was measured incorrectly was the only wall I didn't go over with her in emails. Anyway, after arguments, and after trying to make me pay for moving the vent AGAIN, they finally found that their measurements were incorrect and got a larger cabinet to fix the problem. My major problem is that they are very deceitful, they installed mismatching countertops thinking that I wouldn't notice. When I went to pay for my cabinets, Yeshoda threatened that she would not order my countertops if I don't pay for them in full without seeing them. I insisted on seeing the counters before paying, they ordered them and asked me to come view for approval. And low and behold.... they were the wrong counters!!! Yeshoda had an excuse, she did not receive these counters and the guy came and quietly delivered them without her knowledge.... Finally, they ordered the correct counters and I paid in full. Mismatched counters were installed on the same day that I had to take my husband to the hospital for surgery and I was not focusing on the countertops until we got back from the hospital a week later. I emailed to let them know of this huge mistake and to see how they would remedy this problem. Instead, they sent me pictures of the counters they have on display which doesn't prove anything. They were trying to convince me that they are the same and that I'm imagining things instead of coming to look at what was installed in my kitchen. Although Zabi is much easier to get along with, one thing he takes pride in is that he "doesn't check on his crew because they do a good job and he might miss a $50,000 deal if he's away from the showroom!" Well I think it's time that you review your crew's work. I called like 10 times all three numbers they have and no one answered! As you can clearly see in the pictures that the White Laza counters I chose has clear defined veins and the other one they installed has blurry thicker veins. I really don't appreciate this dishonesty and hope no one else falls prey for these people! Their counter quality and finish is horrendous! They easily stain even chopping carrots turns it orange. They're not worth it. Another thing they were dishonest about was the lazy Susan turntable they installed. After a lot of back and forth, I decided to stop arguing and accept the defective lazy Susan because I wanted this over On top of that they threatened me in an email if I file a complaint or write a bad review that they will see to it that I pay for defaming them. Please, be careful and think 100 times before allowing them to do your kitchen or counters, you WILL be disappointed one way or another

    We had our kitchen done by granite and cabinet depot and we are more than happy with the whole process from start to finish. We came here after shopping around for a long time and from the second we walked in there showroom we knew that was the place we are going with, there showroom is really big and nice much more organized than any other place we have been to. The staff is very friendly and creative with there ideas & knowledge the installation crew was very professional and clean, we couldn't be any happier with the whole experience, we love or new kitchen, we get compliments on it all the time. Highly recommend this place.

    Crack at seam
    Joe E.

    First off this review has been a long time coming. I would not recommend this company to anyone looking for a new kitchen. I went to this company because of good reviews on yelp. I also seen their sign from the freeway so I decided to give them a look. Went in and met with Alex she was the designer. She was very polite and helpful. That day we decided to go ahead with them and get the kitchen they designed. Do to some unforeseen circumstances construction came to a halt for almost a year. The time came to install the kitchen, the crew of a husband and wife came to install. It was very hard to communicate with them because they did not speak English. They brought in boxes full of cabinets to put together and assemble as if we bought them from ikea. This was never explained to us, our understanding was that were we getting cabinets built, not assembled that was disappointing already. So they started the installation which took two days. I was around the whole time for any questions the installers may have. The whole time they did not ask one question. I also pointed out some issues I had with screw holes that were visible, some damage to cabinets and the crown molding not being installed correctly. These concerns were brought up immediately so they can be fixed, but like I said the installers could not communicate in English. So I brought them up to Zabi who in the beginning of this process was very professional and polite. Until I brought up these issues of the damaged cabinets, bad miter cuts, and bad crown molding installation. He came out to my house and started bringing his level out to show us how our construction on our house was bad and uneven and that nothing was wrong on their end. Also I showed him the damage to cabinets and he said we will not be able to see that. He said he would send crew back out to fix the bad miter cut under cabinets. Crew came out to fix miter cut and I asked them to fix crown molding so they called Zabi on facetime and he told me there is nothing they can do because the ceiling was uneven. Very rude and argumentative while using foul language. He suggested to me to have my contractor fix the crown molding. I was upset and send the crew out of my house without fixing anything. I didn't want them to do anymore damage. Not even a year later there was a crack at the seam of our countertop and Reached out to Zabi. He referred me to to manufacturing company of countertops. Blamed the crack on someone sitting on it or that we did it somehow. I sent him pictures of the countertop not being leveled correctly. Like I said I would not recommend this company to anyone. To me anyone can put together cabinets from a box people do this every day when they buy furniture from Ikea. If you want craftsmanship this company does not do that. Crown molding falls into that craftsmanship. Bottom line this company is not up for challenges that come up. Your house has to be square and perfect so your project will come out good. Good luck!

    Main bath, thank you Yeshoda and Zabi for the quality countertop and sinks!

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    5 years ago

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    5 years ago

    Zabid is such a kind & knowledgeable individual. His professionalism truly appreciated. Price is competitive with quality cabinetry.

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    Page 1 of 3

    Ask the Community - Granite & Cabinet Depot

    Review Highlights - Granite & Cabinet Depot

    Zabi, Yeshoda and their staff did a fantastic job walking me through various options for my project.

    Mentioned in 28 reviews

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    Genuine Materials - Calacatta Del Sol Book matched Slab

    Genuine Materials

    (25 reviews)

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    Five Stars does not even do this business justice. We have been doing business with this company…read morefor years. Adriana goes above and beyond to ensure we are always taken care of. As well as making sure our team and our customers are knowledgeable about products. She makes every process as smooth as possible. Insuring we don't waste our time in the process of ordering and picking up. The genuine energy (no pun intended) never changes. When walking in you are instantly greeted in a kind, respectable manner. You can't help but feel like you're in the right place. Besides it helps when the place is being run by two of the sweetest people. Genuine materials has some of the best quality we have worked with. In our ten years of purchasing, manufacturing and installing we have yet to experience any complications. Lastly, I want to give a shout out to the warehouse guys that go above and beyond as well. If something doesn't fit, they'll break pieces to fit, in your Honda fit. That's just the type of service that that you pay top dollar for. Everyone is treated with the upmost respect and care. Kitchen, Bathroom, Outdoor bar, you name it. Genuine has not only quality but a service that you genuinely cant put a price to. ~JMJ Remodeling Experts

    I'm having my kitchen renovated after over 20 years. I chose a quartz countertop based on a small…read moresample square. When it came in, it was not what I expected. My contractor called and Genuinely Materials allowed me to come in and see their full slabs. Jenny was at the front desk and was very kind and extremely helpful! Thank you, Jenny, for direct me to the perfect quartz countertop!

    Granite & Cabinet Depot - contractors - Updated July 2026

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