They are terrible they found out after me complaining they installed my windows with no insulation. They broke a window and the are out of business read more

It took a bit to get the screens, but after speaking with Mr. Stockton, the screens were installed promptly, and they fit! The other windows were beautiful and have been the entire time! Thank you, Mr. Stockton! read more

Acquire your windows elsewhere. This is a group from Amelia with a long history. This group is in court every time the doors are open. Their products are low rent and them as well. This company has new people every week with a host of problems. The windows are cheap and can be acquired at a number of other places without the aggravation. Do not trust anything this group says and do not accept or open any email transmittals. read more

DO NOT USE! Seems the same thing has happened to us. Unfortunately we didn't get to pick this vendor however, had we, we definitely would not! We order screens Sept 23 after closing our new build, was told they were ordered... they were not... told them they had some in stock and when they game they were ripped and obviously used. Then when reordered again in dec 3... still sitting her and it's almost March and no screens... total bullshit as no one has even replied to email or sent a confirmation showing they have ordered them!!! DO NOT USE THIS COMPANY! read more

I 100% agree with the first reviewer. My husband and I own a renovations and real estate small business and decided to try Elite windows to replace 2 windows in a property we were renovating to rent. While our initial impression was also good, it all went downhill from there. Elite would schedule consultation appointment and not show up. They then scheduled installation and also did not show up- twice. When they finally showed, they had measured incorrectly for the windows and then acted like it was not their responsibility to fix the problem. At one point after two missed appointments they showed up at the wrong house - our billing address instead of the rental property, which they had already come to twice. Finally, they damaged the brand new carpet that we had installed by taking out the old rusty window and setting it on the carpet and then again took no responsibility for the damage they have caused. We began this process in mid- August and it's now early October and they finally installed the last window today (with a bent frame). It may look like you are saving money at the outset but you get what you pay for- beware the headaches and inability to run a proper business. We will never use them again. read more

Pretty awful company that doesn't care about the customers, they are just trying to get your money to push their trash product. Would not recommend read more

These guys have done five installs for me-1 at my home and the others in my rental homes. Great work and easy to work with. The Windows improve the homes so much! Tenants couldn't be happier! Will continue to use them in the future for sure. read more

I am a tenant in a home where Elite bid to replace all the windows and three doors. The windows actually seem to be fine, but Elite's customer service and attention to detail are abysmal. They had not properly measured or did not bring all the correct windows the first time they came to install. When they returned to finish the job, they still did not have one of the doors they had twice promised to bring. Additionally, the office did not communicate with either me or the homeowner about considerable delays. The installation crew seemed comfortable with basic window install, but they made a giant mess of refitting a replacement slider. I would recommend thinking twice about using this company for anything other than standard sized window replacement...and be prepared for delays. read more

Elite Window Solutions was the best company I have worked with to install windows. The windows were a very reasonable price and AWESOME quality. The guys that came out to the house were nice, professional and very neat. They install all 11 of our windows in less than 6 hours. The windows LOOK BEAUTIFUL!!! I referred a couple of my family members that needed windows to them. Nice job!!! read more

If you want "elite" windows, please keep searching! First, I will say that our initial impressions were good. The gentleman who came to our home on July 23rd for an estimate did a great job and was very helpful. We had previously replaced 10 windows with Lowe's, and while we were impressed with the look of the product, we wanted to go with a local company for the remaining 12 windows. Elite had great reviews (and were about $80 cheaper per window), so we went forward with the project. From the first meeting we were adamant that, because of my in-home business, the project had to be done on October 23rd and 24th. We were told that was no problem and wrote the check for half of the total. From there, it all went downhill. Communication throughout the process was terrible. Measurements were taken on 3 different occasions and the only time we were ever followed up with is if we initiated contact. We made sure that everything was set for Friday, October 23rd (THREE MONTHS AFTER SIGNING OUR CONTRACT) and we were assured we were all set to go. The crew showed up to our house at 9:45 the morning of the 23rd confused about what needed to be done, one window was the wrong size, and the wrappings were wrong. The crew left by 2:45 that afternoon, leaving several windows unfinished and leaving exposed wood on several windows. That exposed wood sat for over 3 weeks before anyone bothered to come back out. Apparently the crew that came that day was fired, and for good reason. They left my yard littered with cigarette butts (which my 1 year old found and put in his mouth). The crew that showed up to finish the windows were shocked and appalled that the wood had been left exposed. Probably the most disappointing part of this entire experience has been the owner, Andrew. He has been unapologetic and downright rude to us on several occasions. He seemed unbothered that his crews had done such an awful job and even had the audacity to tell my husband, "It's not my fault that it's raining today." He promised to be at our home the day the second crew came so he could see the state in which the windows were left; he showed up for about 5 minutes- 3 hours after the crew got here. He has taken no responsibility for this train wreck of an experience. We will never do business with this company again and will be sure to spread the word to our friends and family. We would gladly pay the extra money to have had a better experience. read more

Elite Window Solutions just finished a project on my home and I am very pleased. I hired them for 24 replacement windows and siding. The look of my home has changed so much to the better and I couldn't be happier. I can also tell a difference with the heat we've been having that my home is much cooler because of the changes. The crew that came out to do the work were so detailed and polite. They took their time making sure that everything was done right. At first I was slightly worried because this company's price was much cheaper than the other 3 estimates I had gotten but now I can say that I made the right choice. read more