I hired Happy Tails PET sitters of Monroe mi group to care for my 1 year old puppy 3 days every…read moreother week for a short period of time while my pup was having some medical issues. Kim was the sitter. on whatvwas scheduled as her possible the last day my Furbo dog camera caught the pet sitter looking through my calendar by my work desk and then moving over to my desk and looking at that. While I was paying her to watch my dog, not my desk. she said she was only looking at it because Winnie was not on her schedule for next week. No. No. No. she was hired to watch my dog not rifle through my personal items. I would NEVER go onto someone's home and start looking through cabinets or dresser drawers! what right did she think she had to do that on me? I message her the picture of her with her hands on my calendar asking if i left any secrets on it! I also called the owner who said she has never had a complaint on this person. well everyone doesn't have a furbo to keep an eye on their pets activity. I'm still mad. I trusted this person to watch my dog. I will never recommend Happy Tails to anyone even though I have in the past. if you are a pet owner do not hire them. It would have been nice for the owner Andrea to even offer a refund for the one day service or lack of.

We have been using Happy Tails for 2 years now. Kim is Wonderful. My 2 puppies LOVE her. She goes…read moreout of her way to help us in any way she can. Sophie and Jake are always happy to see her. She treats them as though they were her own babies. I never have to worry that they are not being loved and well cared for. TreAnn Smith Monroe, Michigan

They were so compassionate when we had to put our dog down, they came to the car and got her with a…read morecart, and took her in through the back so I didn't have to see any one. I was devastated that I had to put her down, and they told me each step as they did it and told me I could stay as long as I wanted afterward. they kept the light off for comfort for the dog and me. I have recommended them to several peopl.

Definitely would give NO stars for this place. Expensive, rude receptionist, all 7 women an the…read moredr. Tara are very very unscheduled in how they treat puppies. Beware

I have taken my little Shih-Tzu there for several years and always been very happy. Yvonne the…read moregroomer goes above and beyond to not only give my dog a great cut but she truly cares for the dogs she grooms. I would Highly recommend Downtown Hound.