I cannot overstate how awful this place is. My girlfriend took our beloved 15-year-old mini Aussie…read morehere--a senior dog who is both deaf and blind--and left in tears. Instead of showing any compassion or professionalism, the owner, Telia Williams, shamed her for being "overbearing" when all she was doing was advocating for our dog's unique needs. It's shocking that the person running this establishment would have such a rude and condescending attitude. To make matters even worse, the staff in the back started mocking her loudly and indiscreetly. This wasn't just bad service--it was downright cruel and humiliating. My girlfriend was heartbroken, and we didn't even let them touch our dogs after this appalling experience. If this is how the owner behaves, I can only imagine how poorly trained and unprofessional the rest of the staff must be. Avoid this place at all costs if you care about your pets and want them treated with kindness and respect.

I brought my dog to be groomed yesterday and only realized that he had incurred this injury until…read morewe got home and he kept licking his paw. We noticed he was also leaving blood on our floor. The business apologized when I texted them about the issue and suggested packing the wound with flour. After looking at the size of the wound, it seems unlikely that they did not notice this injury. I'm very disappointed my dog had to experience this and that they didn't bother informing me of the injury when I picked him up.

Michele's Pet Parlor is the BEST! I would no bring my fur babies anywhere else. She has been…read moregrooming all my dogs for over 6 years, (4 dogs) and would highly recommend her. I have gone elsewhere prior and my fur babes were horrified for days, but had no issues with Michele.

I have had German Shepherds for 50 years, during that time we were also involved in conformation…read moreshowing our dogs, so I know good and not so good groomers. We have had our 2 year old German Shepherd female "Jodi" to the Pet Parlor Rockwood three times now. Jodi is a West German, long hair pup who can be, at times, a handful. However, I can testify, these ladies are GOOD. Michele and her crew are wonderful groomers and caring ladies. I could go on and on about them, but let it suffice, I am very particular about my dogs, so if I say they are good, you can take that to the bank. As of right now they are our "go to" grooming salon and hopefully will be for years to come. THANK YOU LADIES, your efforts are greatly appreciated.

We have had the pleasure of taking our fur baby, Max, to Let's Train. We had tried another trainer…read moreand didn't agree with their training methods. I called for a private training and we were so blessed to find John. John was so patient with Max (a mini dachshund who thinks he's a big dog.) His fear free methods of training put us at ease right away. Max went from being scared of John in our first training to wanting to please him very quickly. John spent time going over our concerns and provided us with the tools necessary to keep Max just a little calmer (which, if you know Max....is no easy feat.) John's post training emails included reviews of our training, handouts on what we talked about, and homework to work on. I recommend Let's Train to everyone. It's a joy to be able to loose leash walk my dog and be able to control situations quickly. Let's Train is the best!

Best place EVER to train! The staff is very knowledgeable and loves your pups ! They provide a…read morewealth of information to, not only train, but to keep your pup healthy in general. And, they have a variety of types of classes-from beginner to agility, to scent work, etc. There is even a playroom (with agility equipment) you can rent out for those cold or rainy days so your dog won't drive you crazy in the house . Check them out. You won't be sorry!

Dr. Mason Lewis ave pet Hospital. Dr Mason brought both my Pups into the world. And I'm going to…read moretake the both back to a place where An Appointment is not always needed in an emergency. We live in Point Place an have been regulars when it came to vet care at Shoreland . NO MORE, they no longer have the Vet Surgeon Dr Brown and his wife Dr Riker booth super excellent Vets. Now they have a Corporation of pencil pushers running their company from a distance that are clueless when it actually comes to the business of pet care. Its a shame, i think Dr. Thornton DVM would be very sad to see the practice he began afew years ago in the situation its in now. Shoreland, office staff are great an Docs ok too the place at Shoreland lost out when a corporation bought them out. It really made a difference and caused me to realize its just not the place for my fur kids. So I went to a vet that is in charge of his office and is Awesome with his patients, Dr Mason. I kept that Pt. Place Shoreland vet because its near to my home in case of Emergence, Why if its "by appointment only" (as advertised) whats the point? Shoreland has a great vet Dr Starkey full time and the other vets travel to other locations as needed. It does not allow for a good relationship B/T vet and Patient. We are going to Dr. Mason at His hospital located on Lewis Ave Now. I very happy and the pups recognize Dr Mason and feel at ease with Him and office staff, a big difference. I also noticed Eric wrote a post about his dog becoming paralyzed. I had a Puggle she experienced loss of use of back legs. Its not any vet, unfortunately it happens. Blame games are for the small minded. My Puggle Holly did recover with Dr.Shawn Browns formerly a Shorland vet owner, he was able to help Holly using infrared treatments and as a Massage Therapist I decided to do light traction. We had nothing to loose. Holly got worse than the next day got so much better an a week later she walked across the room and returned to good health. We also Prayed over her as the Healer is up over your head, just ask for help. Not all dogs recover and I am pleased to see here that the Docs in Farmington could help. Also, keep in mind that X-rays cannot read soft tissue.

After I came home and one of my dogs could no longer "jump up" I made an appointment for the next…read moreday. He touched my dogs back and my dog sat down so he stated he had a "strained back". No x-rays or anything else. Sent me home with a pain med and told me to make him stay still for a few days and they would call and check up on him. They never called. Three days later his hind legs were paralyzed and a real vet sent me up to an amazing hospital in Farmington for emergency surgery. I wish I could sue this place. And the super aggressive blonde tech is a real piece of work as well. In this instance you CAN judge a book by it's cover. if you care about your pets, I would drive on by.

We just recently used their services for our recent vacation and we're very pleased. They came to…read moreour house twice to meet our pups and make recommendations for the pups needs. They left a journal and texted us with updates every other day. They even watered our flowers for us even though we told them not to worry about it. We will be utilizing their services for our future vacations and whenever the need arises. We also highly recommend their services to friends and family.

I do really like this clinic. Dr. Moreau has always been very helpful and professional with my…read morecritters. She doesn't treat me like just another customer. The staff is nice and know what they are doing unlike other clinics I've been too where the staff was not knowledgeable at all.

Amazing staff..... Absolutely love veterinarian Susan Savage is amazing. Definitely one of the most…read morecaring compassionate ... Love the fact she explain everything to me in a "understanding way" besides taking the time to show me things! I've seen other vets also don't remember their names but I can say they were amazing too!! Everybody is caring!! Thank you all for the best care vets, vet techs receptionist to the janitor around in my opinion they are the best :)

I have taken my little Shih-Tzu there for several years and always been very happy. Yvonne the…read moregroomer goes above and beyond to not only give my dog a great cut but she truly cares for the dogs she grooms. I would Highly recommend Downtown Hound.

I have a 7 mo. old Lab, who was doing Lab things. I contacted Ready, Set...Train and set up a 3…read morelesson at home class. For three Thursdays in a row, Matt came over for an hour and helped train not only the dog, but mostly me. He's super patient and explained how dogs think, what motivates them, and what actions to avoid. What a difference it has made. She still occasionally does Lab things, but I'm so thrilled with the experience. I plan to schedule some addition lessons with Matt, if problems arise. I highly recommend them. Rick

Max is a Dog Whisperer. Our puppies have done so well with his training tips. 6 Family members and…read moretwo puppy Labradors is a lot. But we make quick progress every time Max comes over.