Service after the sale? YES…read more I felt a bit silly afterwards, but these new e-bikes are complex beasts that I hesitate to tweak without knowing how to. These share only basic DNA with the Huffy and Schwinn bikes I grew up riding and tricking out. I stopped in because something had come loose. Ryan took a look at it, made a quick fix and I was back on the road. I am 100% satisfied with the brands and selection at E-Bike Hub and VERY impressed with the service before and after the sale.

My initial encounter was stellar. I needed new tires and a tune up, so I called. The proceedure…read morewas explained. When I got there I wasnt sure how to get my bike in so I called and a very nice guy told me to park in the loading dock and he would come out and help me with my bike. Cute! I got my bike off my rack all by my lonesome -smile- and waited. The gentleman that came out was very nice and took my bike in and set up my whole repair situation. I felt confident I was in good hands. After missing my bike for a few days, I realized I had no receipt or proof that I had handed over my bike. I remembered something about an email receipt but couldn't find one, so I called. Got their automated phone reply that they would call me. No call. Still missing my bike desperately and worrying about no receipt I called again. Same automated reply that they would call me. On day 10, the estimated finish date, I went down to the shop and parked in the loading dock area and tried to get in. Couldn't so I called, surprisingly they answered, and served up a little attitude about a front door. Whatever! A shorter gentleman let me in and said he hadn't called me back yet, as they are closed on Mondays, it was Tuesday, and the earlier call was not returned either. He let me know the parts just came in and it would probably be done that day. No call. I got an automated text that my bike was ready for pick up...after they had closed for the day. I picked up the following day. Same shorter guy with attitude but I did see the nicer original guy. He apparently doesn't have an issue with people coming and going out the loading dock area and allowed me to take my bike that way, unfortunately I wasn't parked back there, due to attitude guy from day before. The guy with polka dot socks is super nice too. Overall a good experience, and my bike has never been so clean... one star reduction for attitude and no call backs.

Everybody is so friendly. This place is beautiful, clean, brand new facilities. Well maintained as…read morewell as great staff. I'm here, probably five days a week. It was a bit strange today having only one person swimming in the giant pool. It was overcast and rainy, Saturday evening... I guess I was the only one that needed to do laps but, when you're face down in the water, you don't really see anyone else or talk to anyone else. This is my favorite swimming/exercise spot . Can't say enough about it. Don't forget, the membership here also allows you to go to the other Reno area pools. Including Idlewild, north Northwest and Mount Evelyn or Evelyn Mount whatever it is. Lol

Time to check in on the pool 18 months in. I am happy to report that the facility is being…read moremaintained really well and it still has that new pool smell. Ok, maybe it is a clean pool smell. The building, locker rooms, seating areas, parking lot and outdoor areas look good. If you haven't been and you are thinking it is just another community pool like Alf Sorrenson or Idelwild, it is not. This is a jewel in the Parks & Rec. Department's offerings. This facility gets bonus points for being fully self sustainable with the hot springs and solar. The rates are reasonable with discounts on Wednesday evening and Sunday. RecConnect passes start at $12 per month.