The resort is a fairly nice place to stay and probably deserves an extra star. However, my experience during my last stay was not a brilliant one I am afraid.
Our issue was not with the resort, but rather with other guests that were situated next to our room. The hotel staff actually handled it as best as they could and fully reimbursed our second night that we left before we used it.
We were looking forward to a quiet stay so we could celebrate in peace. Unfortunately, the bride's party for a wedding was next door with rooms across the hall from each other. The doors of both rooms were left with the lock bolt preventing them from closing shut, leaving easy access for those wanting to enter in and out of each room. The doors banged loudly and very often for hours. We complained politely to them to no avail.
We did not begrudge them for being excited and jovial. Just the incessant banging and the promise of how things may be later.
We checked out when they all went the ceremony and cut our weekend short. read more