Amazing place amazing people! We love to support this local business it's a legend of a place in…read moresask!

Very overpriced cottages!…read more Said luxury but far from it . Husband has terminal cancer and wanted a last trip to make some memories. Stuff was broken or didn't work. Waited three hours for maintenance man to fix the gas fireplace. Spa was closed for renovations. Black hairs in the bedding. We are blondes. Power outage this morning that was planned but we were not told. Husband woke up so stiff and cold. My sons were furious. I was told someone would reach out to me but heard nothing. Very disappointing

The resort is a fairly nice place to stay and probably deserves an extra star. However, my…read moreexperience during my last stay was not a brilliant one I am afraid. Our issue was not with the resort, but rather with other guests that were situated next to our room. The hotel staff actually handled it as best as they could and fully reimbursed our second night that we left before we used it. We were looking forward to a quiet stay so we could celebrate in peace. Unfortunately, the bride's party for a wedding was next door with rooms across the hall from each other. The doors of both rooms were left with the lock bolt preventing them from closing shut, leaving easy access for those wanting to enter in and out of each room. The doors banged loudly and very often for hours. We complained politely to them to no avail. We did not begrudge them for being excited and jovial. Just the incessant banging and the promise of how things may be later. We checked out when they all went the ceremony and cut our weekend short.

It's disgraceful. This place gave away our pre paid room. We had a confirmation number and…read moreeverything. Very dishonest service. We travel a lot. We have never had any thing like this happen to us before. It's shameful behavior on their part. However after reading the other comments about the people who have stayed here and how disgusting they found it to be, perhaps they did us a favor. I'm glad we didn't have to deal with what they saw.

I don't usually care enough to write a review. BUT the pictures of this hotel is misleading. our…read moreroom did not look anything like the picture. It is an absolute nightmare. Graffiti on the walls and furniture, burn marks on countertops, had no TV remote, random stains and holes on the walls and even on lamp shades. to top it off we found a used NEEDLE. i was there with my two children and I am currently pregnant i felt like just breathing the hotel air was enough to catch a disease. absolutely 0/10. Negative if I could. do not recommend

On first glance this looks like an ordinary roadside small town motel. However, the rooms are…read morespaceous and newly upgraded. Service is impeccable. Rooms are spotless.

NOT open 24HRS. I'm dire need of room right now at 5AM and phone just rings until disconnectedread more

Stayed at this HIE this past summer. Outside of the feeling of muggers lurking through the…read moreneighboring parking lot, the hotel was clean and the service friendly. Seriously, what is going to happen with that place next door.

The king room has been nicely updated but that's where the good ended, my wife pulled back the…read morecover and top sheet and it was obvious the bed had not been made. Not only had it not been made by there were SHIT STAINS ON THE SHEETS! Obviously the previous customer didn't wipe their ass but the hotel had; NO MAIDS TO CLEAN THE ROOM NO CLEAN SHEETS!! TOTALLY DISGUSTING! NEVER STAY AT A BW AGAIN.

We had not planned on over nighting in Prince Albert. In fact we were on our way to Northern…read moreManitoba for a family camping reunion. Long story short as we were driving through PA our truck broke down and we couldn't get the part until the next day. We had the dog with us so needed a dog friendly hotel. Called Best Western first and they were incredibly accommodating. No extra charge for the dog and a continental breakfast included. The room and bathroom were modern, clean and the service was impeccable. After the stress of a breakdown we were grateful to be treated so well. We ordered pizza and stayed in for the night. Breakfast the next morning included eggs, bacon and more. We requested a late check out while waiting for our part to arrive...no problem. Shit happens but it's great when people care and make you feel welcome. Highly recommended!

Tried to go to the casino, but I'm travelling, and it appears to be the homeless hangout…read more Doesn't appear to be much security, and I have stuff in the truck. Incredible.

I paid for a 2 day stay starting on Feb.21 after a delay in vehicle repairs..paid over ,$1000 for a…read more2 night stay.. On 2nd day picked up my vehicle and walked up to the front desk with my pop..I attempted to ask for clean towels..I was totally ignored and waited 20 minutes just to get acknowledged. Was told housekeeping was already gone and he went into a long lecture about why we didn't get towels..I attempted to leave when he practicality barked ..did u pay for your drink? I said search your cameras,I walked in with this., but he still wasn't happy so I said,You know what? If u want it sooo bad, u can have it..I was so upset..not even an apology..we checked out early after I my demands to speak with a manager were ignored. Wasn't given my damage deposit or allowed to wait for manager. We were asked to leave our room .I don't know if we were treated poorly because we were native..I'm 59 yr old female..and I hated how I was treated. Me and my daughter were treated like we were something dirty..we felt unwelcome. I left here in tears.