4848 is the flagship clothing and sporting good store for Snowshoe Mountain and it bears the name…read moreof the altitude of the highest point in the mountain (actually the Village is about 4,700 feet above sea level). The store carries some high-end clothing for both men and women, such as Spyder and Obermeyer, as well as a full stock of ski gear, helmets and goggles. It can indeed be a shopping dream. Three years ago, my family spent close to $20K in one sitting at the place. I would have rated the store a "4" star but Snowshoe's management can't seem to get its mind settled about the place's stock and as a result, the customer is totally confused from one season to the next. For example, last year they awarded exclusivity to Head Skis. Neither myself nor my family is interested in Heads, so the Red Barn got our money. They also used to have an expert ski boot fitter who then moved to Asheville NC. The best times to visit are in Spring and Fall, when discounts of up to 50 percent are designed to clear the shelves.

After realizing I had forgotten to pack my pants I was scared I was going to have to pay close to…read more$200 for a pair I may not even like at the resort. In the end I ended up with a hot new pair of pants closer to LESS than $100. I love them more than the pair I forgot at home! Woohoo. Also on a sidenote another person in our group had broke a binding strap the second day but got someone at this shop to fix it for free. That's service! Do not rip off the "tourists" - we'll keep coming back if you treat us right.

One of the smartest things Snowshoe management has done is to concentrate all its Snowshoe logo…read moremerchandise in one store, right at the entrance to Snowshoe Village, in front of the ticket and ski package sales office, and fifty steps from the bus depot. The store is eye-catching and clean, a "must-see" for anyone visiting Snowshoe. Not only are there good deals on clothing, but also all kinds of nick-knacks, coffee cups, picture frames, in short, whatever the imagination can produce. Highly recommended.

The Mountain Adventure Center (MAC) is perched at the outside entrance to Snowshoe Village, with…read morefull access to both snow sports and some of the best mountain bicycling in the nation. During the Summer, the MAC serves as the mountain biking center, renting and selling top-of-the-line mountain bikes and serving as repair shop and retail center for upscale clothing lines such as Burton and Mountain Hardwear. During Winter, the MAC rents top-notch demo skis and awards a rental credit for purchasing the skis. It also stocks top-line safety gear such as goggles and helmets. I'd award the MAC a 4-star rating. However, in the recent past, I've seen that many of their employees, obviously experts at their trade, treat customers with disdain and lack of courtesy. That's unforgivable in a store that is supposed to be the Snowshoe's Ambassador to the expert and proficient crowd. Twice within the past year, I've brought my skis to the place and been treated as if they were doing me a favor. I'd feel bad if I hadn't seen others being treated the same way. Go figure.

After I got home from my recent trip I had to replace a tire. MAC had fixed a spoke for me turns…read moreout they removed the rim tape and replaced it with duct tape, aside from that it looks like they trashed the rim lip cutting the duct tape to fit. Prior to that i thought they had done us right at least they were polite while they violated me and my bike.

Love this place. Personally, as a nascar fan there's not many places where you can get collectibles…read morelike diecast without buying online. But this place has it all. If you do like sports of any sort, not only nascar, this place will have something you like, guaranteed. If you're in the area, check them out. You won't be disappointed.

Friendly and knowledgeable staff. Lots of fun stuff for sports fans on every budget. They go out…read moreof the way to find particular items of interest if you name your favorite team or player. Super family friendly and lots to shop through.

Congenital staff great selection of sports clothing. Good pricing compared to their competitorsread more

BrIdgeport, WV location is a great store with a nice selection. Everything was well displayed and…read moreeasy to find. Employee, Carter Lutz was fantastic! This young man went out of his way to help me find, select and purchase the items I needed. Thank you!

This location is near Liberty University. I needed an air pump. I found one on sale. The lower…read moreprice wasn't ringing at the register. A manager fixed the issue.

So DSG is one of those stores I typically forget about. I won't any longer! This was my first time…read moreat this particular location. I really enjoyed browsing around on a Saturday afternoon. So many brands and varieties to select from. I do regret not buying a few things I did see. Oh well. I'm happy to know that there's always online shopping available. Pricing is competitive. The store was really organized. I didn't encounter any staff but from what I could tell , they were hard working.......TIS THE SEASON' I enjoyed this "shopping" experience although I didn't buy anything. Ha!

Sometimes bad things happen for the better. It's amazing how…read morea sporting goods empire came to be from the actions of the boss of an 18-year-old kid employee named Dick, who asked the kid to come up with a list of ideas for products needed to get into the fishing tackle business, and after having been presented with the kid's suggestions, calling him a dumb kid who had no idea what he was doing. After having been selected as number 4 of Yelp's Top 50 most prolific Elites of 2025, a year when I also was awarded the Yelp Triad Squad Photographer of the Year Award at their Yelpies 2025 Award Ceremony, an event that honored the highest-performing Yelp Elites, and where last year I was awarded the Yelp Triad Squad Yelper of the Year Award, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And Dick's Sporting Goods in Roanoke, Virginia, is a perfect example. Just the other day a good friend of mine recommended me some comfortable HOKA Clifton 10 sneakers he had bought at this Dick's Sporting Goods store. So after finding those sneakers in their app that I had in my cellphone, I drove to their store today in my pearl white Lexus to try them on. This Dick's Sporting Goods store located next to the Valley View Mall in Roanoke, Virginia, is majestic in size to the point of being intimidating. After entering their gigantic entrance, it was like arriving to a whole new world where everything sports reigned. Absolutely everything you could think of that had to do with sports, they had in their infinite inventory very well arranged in categories throughout the store. At the end of the store, they had this relatively new and well designed open area where the sneakers department was. When I arrived, I saw a couple of tables with HOKA sneakers on display. They also had a small, easy to use computer to help customers find the perfect shoe they were looking for. But what I couldn't find was a sales associates to assist me to find the sneakers I needed. An order gentleman finally came out and didn't even greet me. I had to ask him if he could help me find the shoes I needed. He didn't seem too friendly, but he went back to get the men's HOKA Clifton 10 in black size 9 for me, in regular width and wide. He brought the two boxes and laid them on the wide bench where I was seated, not being helpful at all to put them on. I asked if he had a shoehorn and he said not at Dick's, like if I was crazy to ask that question. All the time he was ignoring me and not giving me his attention. It was the worst customer service that I had ever received anywhere, especially here that I thought was a high-end Sports category store. He looks at his watch and tells me it's his check-out time, that the other sales lady could help me. She was a bit kinder and knowledgeable but also delivered lukewarm service. After trying on the sneakers I had gone there for and feeling comfortable with them on, I walked over to the front cash register to pay for them. On my way there I saw one of the managers and asked if I could take some photos of their store for this review and he told me it was not allowed, that I had to get permission from corporate. I don't understand how a store of this nature could have employees and managers with such poor customer service skills. I guess they remain in business just because they have a well stocked store with a great variety of good quality products nicely displayed. The young gentleman in the cash register was also the same. Very serious and didn't even say thank you for shopping here. What a pitty, all the employees in this store seem to be treating their customers just as the boss of the founder treated him when he was a kid, disrespectful. I hope that corporate reads this review and takes actions in the recruitment and development of their employees, starting from their store managers and down the line. And that they listen to their customers and treat them with the respect they deserve.

* Please note i have previously posted about this issue at the Christiansburg store. As it also…read moreinvolved the Roanoke store I am posting about it here as well. Went to the Christiansburg location to buy an in-stock bike. I was told they could not sell it to me in the box. I explained I was from out of town. Didn't matter. I explained that my wife bought a bike in the box in the Roanoke store the previous week. Didn't matter. It's listed in stock and available for pick up. Didn't matter. It's right there. Didn't matter. Is this the policy because Roanoke did it. Not a policy... it's our "preference". Great, please sell me the bike. Didn't matter. Manager intimated that I wasn't being "professional" (not cursing or yelling on my part... just flabbergasted that it's this hard to hand Dicks money), and threw his staff under the bus -"I thought my employee could handle this" (I wasn't looking to be "handled" just wanted to buy a bike). He also said " I was going to offer you a discount". I explained I do not want a discount... I just want the bike so I can go riding with my wife this weekend. Didn't matter. I asked if it could be transferred to Roanoke in the box. He said that if Roanoke "wanted to get in trouble they could" and announced he had to go pick up his brother. Told him to drive safely. OK, is there another manager? 2nd manager refused to sell me the bike. Can you transfer to Roanoke? 2nd Manager (Ryan... although I don't believe this is how he spells it) said he would if it was OK with the Roanoke manager and even offered to drive it down in his personal vehicle after his shift (well done Ryan). Didn't matter because the manager in Roanoke would only do this if I picked it up at closing time. Can't I pick it up tomorrow? Only if it's "9AM sharp". But I'm out of town. Didn't matter. Roanoke manager "didn't want it on their floor". So I have to pick it up by appointment at your convenience rather than tomorrow afternoon? Didn't matter. What gives? Obviously not a liability thing- they were happy to sell me the bike in the box as long as I was willing to wait a day, go to a different city, and show up precisely when they preferred (when I was out of town). As they had told me the regional manager was coming into town and the communication seemed to oddly revolve around winning rather than selling me the bike I told the 2nd manager to give my number to the regional manager and that we could either work the issue out (wherein I simply hand someone a credit card and receive a bike) or I would just return the items purchased last week (incl. helmet, gloves, chain, vehicle rack, etc ). If I could have returned the first bike I would have (although it wasn't ridden it had been purchased over 24 hours ago). Interestingly, I was told that 24 hours was the policy but the store manager could override the policy. So the manager can override policy? Uh... OK. Having spent an hour and a half of my life attempting to buy an in-stock item, my desire to attempt to assist a third manager in a second store to understand this incredibly flawed internal logic had vanished. No call from the district manager yet so in the end I returned the above items to the Roanoke store as bike accessories do me no good without a bike. Despite my best efforts, and an hour and a half of my life, I could not hand anyone at Dicks my money today. Weird.

Smaller store than others in the chain, but usually has what I need. I always look for one…read moreparticular employee, Emily, when I go in, because she's the most helpful human being.

Visited this area and thought I'd stop by one of my favorite stores. However, after dealing with…read morethe poor customer service, I am no longer a fan. Dealt with 3 different employees that were no help and seemed not to care about helping me or anyone else around me. Very upsetting!

The day I went, all I saw was clothing that was marked 30% off. Hardly worth the drive to look…read morearound. They had free cookies & cider for customers which was nice. Thought about buying a $99 belt that I thought was 75% off, only to find out that the 75% off sign applied to a shelf with only two stocking hats. The discounted price on the belt was still $70-$75. Prices too high for an outlet.

Excellent place to go and buy things. Plus you can catch up with Gulliver the wonder dog.read more

Appreciate that the owner is requiring all of his customers to wear a mask while in store. It is…read morecomforting to know my health and safety is a priority during the pandemic. He is knowledgeable about the area and willing to assist with all gear to find the right fit. I would definitely recommend to any outdoor enthusiast and dog lover traveling through the area.