I love the no pressure atmosphere. Staff always friendly and helpful. From NC so we stop in when…read morein town.

Chuck and his wife helped me out, even though my trip was very last minute and I had a few snags…read more I had been trying to fit in a 3 day trip with my kids and dog on the Greenbrier trail, and only managed it about 2 days ahead of time. I reached out to Chuck and he gave me the information I needed to go ahead with it, even though I still wasn't locked in for my arrival. Once I was able to give him my start and end location to shuttle my car and trailer, he and his in-store staff helped me to feel very comfortable before I headed into the quiet zone around the Greenbank Radio Observatory (no cell service!). When I arrived in Cass to start the trail, I found that one of my kid's bike had lost an axle. Luckily I was able to find a replacement part texting via Wifi in the Company Store, and drove to Marlinton to pick it up. There I was able to tell Chuck about my emergency plans and he met me to discuss the new end point and good places to stop. His wife picked up my car and left it in Renick exactly as planned. Despite our setbacks, the trip was great. Without Chuck's assistance and advice, this trip would not have been such a success.

We had dinner at Elk River this past weekend. Compared to the hustle bustle of Snowshoe, and the…read moremediocre Intrawest food, this was heavenly. We arrived at 7:30 and were immediately seated. Our waiter was superb and was able to discern the difference between being there when you needed him and be away when we were engaged in conversation. The food was amazing and impeccably served. We got several appetizers, followed by a wonderful trout salad to entice the pallate. Then we had six different entrees, each more tasty than the previous one. I had the lamb chops that made me lick my fingers. Apple pie for dessert complimented the offerings. I've decided to upgrade my previous rating to a 5-star. This was a memorable dinner.

I really loved this spot for xcountry skiing. They were very friendly and helpful during the rental…read moreprocess. The trails, especially those next to the river, were quite scenic. I went back a second day. My only advice: open the restaurant for a simple lunch, or at least coffee/muffins. Thanks!!

I think this place is out of business, the phone number rings to a person's home. When I called…read morethey said it happens all the time and they have had the number for a few years...Go Figure.

Two of us did a kayak trip down the lovely Jackson River and were quite satisfied with the company…read more We described the kind of trip we were looking for and the company designed an excellent trip. They were at the meeting point on-time, the boats were perfect for the river, and someone was there to pick the boats up at the end which is also where our car was. The folks we dealt with from the company were all very friendly and laid-back.

What an amazing bike shop! We are visiting from Florida and they were able to help us quickly with…read morea flat tire and few other items. The owner was SO friendly and knowledgeable. We are so appreciative.

Excellent bike shop with passionate and well-informed owners (and a super-cool and super-chill…read moredog!). I bought a bike rack for my car here and the owner at my request put it together and on my car and made sure it was good to go--which seems a simple thing but might not have happened at some stores. Though I'm handy with tools, there was a real peace of mind knowing an expert put it on my car and got it squared away before I hit the Interstate. There's no pressure here, either: I mentioned I might want to upgrade my Stumpjumper sometime to a bike more in the $8,000-$10,000 range and we talked about various bikes some but they didn't take me by the shirtsleeve and try to show me their most-expensive models at all. There's just a real sense of good people here who truly want their customers to get what they want and need and placing that ethos far above making a quick profit off people. Very impressed.

The Mountain Adventure Center (MAC) is perched at the outside entrance to Snowshoe Village, with…read morefull access to both snow sports and some of the best mountain bicycling in the nation. During the Summer, the MAC serves as the mountain biking center, renting and selling top-of-the-line mountain bikes and serving as repair shop and retail center for upscale clothing lines such as Burton and Mountain Hardwear. During Winter, the MAC rents top-notch demo skis and awards a rental credit for purchasing the skis. It also stocks top-line safety gear such as goggles and helmets. I'd award the MAC a 4-star rating. However, in the recent past, I've seen that many of their employees, obviously experts at their trade, treat customers with disdain and lack of courtesy. That's unforgivable in a store that is supposed to be the Snowshoe's Ambassador to the expert and proficient crowd. Twice within the past year, I've brought my skis to the place and been treated as if they were doing me a favor. I'd feel bad if I hadn't seen others being treated the same way. Go figure.

After I got home from my recent trip I had to replace a tire. MAC had fixed a spoke for me turns…read moreout they removed the rim tape and replaced it with duct tape, aside from that it looks like they trashed the rim lip cutting the duct tape to fit. Prior to that i thought they had done us right at least they were polite while they violated me and my bike.

What an amazing adventure. We rented sit in kayaks for the 7 mile paddle from Indian Draft to…read moreIntervale and it was a BLAST. The tour was guileless, but you're told which way you need to go through different splits and are provided a water proof map. It was such a great time. There are small rapids you'll go through, it's so much fun. If you don't know how to kayak they'll give you a run down, don't worry! You're provided with life jacket, a dry bag and box for you're belongings, and of course, your kayak and paddle. Make sure you bring water and a hat. Oh, and your sense of adventure! We loved viewing the 300 sheer cliff walls and watching all the ducks and geese. It was genuinely such a wonderful time. If we're ever back in the area, we're definitely coming back and kayaking again.

Had a wonderful time kayaking on the Jackson River. All supplies included and didn't have to worry…read moreabout jockeying cars to transport kayaks! Relaxing time on a beautiful river. Husband had a lot of success trout fishing from his kayak. Still not too cold on a warm day for a kayak trip to see the leaves changing their beautiful colors.