TERRIBLE! Absolutely the worst experience we have ever had snowmobiling in Steamboat (correct that - over an hour east of Steamboat). Bought a deal through an online offer and wish I had saved my money. When you call to schedle a tour you are calling a cell number. rarely answered and you might get a call back. We were told to expect a call the night before our trip to go over all details, like where to meet the shuttle, etc. We never got the call and had to place multiple calls the morning of our tour to find out what to do and where to go. Once we finally drove all the way out to the ranch for our half day tour with lunch, we discovered that lunch was actually a chili dinner, would have been great to know before we showed up having not eatend and with a vegetarian. When they split up the group into two tours they never bothered to ask if there were any first time riders...would have been a great question to ask so the people who drove up from Denver and have riden before wouldn't get stuck witha couple from Georgia who were afraid to go over 10MPH. During the tour three of the five machines were breaking down and running out of gas...the owner said it was due to the "warm weather" Bull! The machines were not maintained as they should have been, it actually looked like they bought all their machines used because none of them matched - different brands. models,etc. (even the shuttle van was a plain white van without anything indicating Elkhorn). The owner had to come out to our group twice to bring mroe fuel for the same machine! Neve thought about brining up a better one to use instead. After fours hours of being on our tour we had spent more time sitting on the trail than we did moving - and never once were we offered an apology for our experience. If I had not purchased this as a discounted deal through another vendor we would have demanded our money back. Save your time and your money and stay away from this place...we have had great experiences snowmobiling in Steamboat but this was the first and last time we will ever patron Elkhorn. In fact they have turned us off the guided tours entirely now. read more