Very dissatisfied with the service. The lino fitting was extremely obviously poor, and despite…read morerepeated calls, and arguments it took months to resolve. The owner was argumentative and unprofessional throughout. They are more concerned about their profits than doing a good job. I do not recommend this company.

Excellent customer service, very friendly and experienced in the products they sell, i went to…read moreTrafalgar for my house carpets and a mattress, the choice and price i got is brilliant, i also bought some beautiful Turkish rugs from them, definitely recommend to everyone,

Stuart advertised on gumtree stating that he would supply and fit carpets within 3 days of order…read more We foolishly listened to his well polished sales talk and transferred £3240 for carpets to be supplied and fitted in our extension. Multiple excuses followed over the course of approx 8 weeks which ran from a flood has ruined the carpet, carpet delivered faulty, the fitter is sick, the wholesaler has delivered to the wrong location and the fitter didn't collect the carpet in time from the wholesalers. Following explaining our concerns and intention to report to the police he yet again promised to fit on a number of occasions and then refused refund. He admitted spending our money and has stated his bank account is frozen and he has no money to buy the carpet or refund us. He continues to reorder the carpet to show the invoice to prove he will fit the carpet but having rang the wholesalers they state that they won't give him anything without payment because ' they know what he is like' Internet searching now reveals that He was struck off companies house in Oct 19 and goes by multiple business names , personal names and email addresses. Stuart Glenister, stuart Hart, Belvoir carpet and flooring, sisal flooring, home choice carpets to name a few. Do not be fooled by this man! We are now in the process of reporting him to the police, trading standards and pursing through the small claims court.

Do not use this company . They are dishonest , and pray on elderly customers . The owner of this…read morecompany took without consent the full amount for the alleged work he intended to carry out for my 75yr old mother . 13 weeks later nothing , no carpets, no refund . This is the type of service you can expect - shocking !!! We no have no alternative but to go through the small claims court . Added on the 17/6: I would like to update my review , after my mother told us Stuart had taken the money and failed to complete the agreed work . I contacted him personally . He did agree to complete it and within 24hrs this was done to a reasonable standard by a fitter other than Stuart. Stuart then proceeded to harass me daily asking me to remove this review this was by text or calling , sometimes three times a day When I failed to do this he threatened to take me to court for slander . When I still refused he said he would go to my mothers house and start harassing her. This again is a demonstration of how this man conducts himself . If he thinks he can bully you , he will until someone bigger than him will put a stop to it Please take note .

Darren is a lovely friendly man who is brilliant at laying floors. He came to my house and showed…read moreme lots of samples of various prices and types and helped me pick out a suitable floor. He returned on the agreed date, on time, and worked without a break to lay my floor. The finished floor looks fantastic and I am very pleased with the result and the price I paid. I wouldn't hesitate to recommend Darren to anyone, he certainly knows what he is doing.

We bought our bathroom and hallway flooring from Central Floors, the quality of the product and…read moreservice is superb. I don't hesitate to recommend these guys!

Thank you Adam & Lee for our wonderful new floor, we could not be happier, we have recommended you…read moreto everyone! Thanks Again

I would definitely recommend The Floor Factory to others and I've already spread the word to family…read moreand friends. They fitted Amtico flooring in my hall and kitchen and have recently engineered wood flooring in my living room. I am so pleased with the results. The fitters were really friendly, professional and did an amazing job. I will be using The Floor Factory again in the future

From the owner: Floor Factory is your local, family run carpet and flooring business serving Derby and the…read moresurrounding area, supplying a wide range of flooring at very competitive prices. With brands such as Cormar and Axminster carpets, Karndean and Amtico designer flooring, Quick-step and Pergo laminate, Kahrs and Tuscan wood, Leoline and Rhinofloor vinyls and more. They have thousands of samples for customers to look at in their open warehouse and showroom, giving you more choice than you could ever need.

I have found Home of Floors to be really competitively priced with a small but well laid out show…read moreroom. I found that the owner was very warm and approachable without being pushy and had a very good knowledge of the products he is selling. He was courteous and spent a great length of time ensuring that we got quotes on the products we actually needed. He took care and showed great attention to detail when working out what flooring we would need and I felt this service was second to none.

From the owner: Wood, Laminate & Karndean flooring specialist. With over 100 wood floors, 300 Laminate floors and…read moreKarndean on display in our Burton upon Trent showroom