We stayed for one night. It was a pre cruise stay. Our cruise was out of Port Canaveral and this…read morewas convenient and not as expensive as the hotels that are closer to the port. The checkin was easy and quick. There were fresh baked cookies. Our room was clean and adequate. I was worried about noise from the highway but it was fine. The included breakfast buffett was more than adequate. Coffee was not quite strong enough for me. We would stay here again.

As someone who travels regionally for work on a weekly basis, I typically wait to book a hotel…read moreuntil I'm winding down my day and know where I'll be starting again the next morning. I almost always choose Marriott first, with Hilton brands as my second option. That said, I booked the Fairfield Inn Titusville Kennedy Space Center simply based on location--it was close to where I needed to be the next day and part of a hotel brand I've long trusted. When I pulled into the property, I noticed it was situated right off the highway among several other roadside options like Days Inn and other economy-tier stops. I was tired, but it was a Fairfield, and I expected it would meet my basic needs: a clean place to finish up work, hop on a conference call, and get a good night's rest. Unfortunately, my experience was far from what I've come to expect from Marriott. Like I always do, I pulled back the sheets to check the cleanliness of the bed--something I've done habitually for years--and this time, I wasn't so lucky. When I lifted the fitted sheet, I found bugs. Horrified, I packed up immediately and called Bonvoy support, explaining the situation and requesting a refund. I also made it clear I didn't want to be double billed as I was leaving the hotel due to unsanitary conditions. Disappointingly, the Bonvoy representative apologized but informed me there was "nothing she could do" and that I had to handle it locally with the hotel. For someone who has been loyal to Marriott for years and is supposed to be a "valued" Bonvoy member, that response was incredibly disheartening. It felt like my loyalty didn't matter once an issue arose. It's easy to offer service when things go right, but it's how a brand manages the tough moments that truly defines customer experience--and Bonvoy completely missed the mark. Fortunately, the gentleman working the front desk at the Fairfield Inn was gracious, understanding, and clearly embarrassed. He handled the situation with professionalism and care. He immediately reversed the charge on my corporate card and even offered to help find me another hotel. While I had already secured a new room elsewhere, I thanked him sincerely--his response was exactly what I had hoped for from Marriott corporate. It's a shame he had to carry the weight of a failure that wasn't his alone. There were also some red flags I brushed off upon arrival that, in hindsight, were telling. For instance, the elevator call button didn't work. If you needed to use the elevator from the lobby, you had to notify the front desk so they could go into the control room and send it manually. From your room, you had to call down to have it summoned. While I personally don't mind stairs, I can recognize how inconvenient this would be for a guest with luggage or accessibility needs. In the end, while the front desk associate salvaged what could've been a total disaster, my confidence in the Marriott brand has taken a real hit. I expect better--not just from the rooms, but from the organization as a whole when it comes to supporting their customers in difficult moments.

DO NOT BOOK THIS HOTEL. I was to stay from 31 March this year and they cancelled my booking without…read moretelling me, so I arrived late at night with the hotel locked up and had to find another hotel and only later got the cancellation message. And a month later they are trying to charge my credit card for almost $500 which would have been how much my stay would have cost, if I had stayed there.

I called there some rude guy answered and said there was no rooms avaliable. I went by there later…read morethat day and rang the door bell there was sign on door that said was no vacancy and a heavy set gentleman came out told be it's 85 a night and you can only rent for two weeks or a month only. be aware not good business

Okayyy... let me just say this place is amazing, the staff is sweet and hospitable, the beds are so…read morecomfortable and very affordable.. The decor is so eclectic & there's something interesting everywhere you look. We came and met family here before going on a cruise and thought a bed and breakfast would be fun as opposed to a hotel. We all stayed on the third floor and had the best time! We had dinner at the Mexican/Cuban restaurant across the street and had 2 for 1 margaritas that were off the chain. We will definitely be back!!

This place is SO fabulous. I stayed here while visiting KSC and the rooms are beautifully…read moredecorated, the beds are comfortable, and the entire place including the garden is so serene. You can clearly watch launches from the 2nd story deck which is awesome! There's a lot of history in this place with interesting decor/trinkets to look at in every room. Anat is so sweet and makes a really great homemade breakfast you can't get at hotels. Everything is actually seasoned to perfection, plus she switches it up every day! The area around the B&B is easily walkable with a beautiful view of the water, and a great restaurant right near by. This is my new favorite place to stay in Titusville & I'm sure it'll be yours too!

This review is about the front desk/breakfast employee working today. His name is Jay and he is…read morevery pleasant. Hotel itself is perfectly fine, standard for a Hampton inn. A couple arrived at 5am screaming. Walking down the hall screaming "hello!" and complaining that there was no one at the front desk. Jay had stepped away for a moment to make breakfast. Apparently this couple had flight delays and since they never showed up or called, their room was canceled. A stressful situation but should not be yelling at the person trying to help! Jay was calm and kept a smile on his face while he helped them to get a room booked. They were very rude and loud for 5am in a place where people are sleeping. He kept his voice calm and got them to a room. In addition all morning Jay has been going back and forth between desk and breakfast and washing dishes. He is working his tail off!

Clean and quiet. Continental breakfast is good but no microwave to heat up lukewarm warm good.read more

Adding to my review from a few years ago, while everything is still exactly like it was before…read more(except new staff, still equally welcoming!) this time I also used both the Ethernet cable and Wifi. They worked equally well.

Our room didn't get cleaned twice in four days. Our friends, once in 5 days. The excuse, we were…read morefull. We complained to front desk. Housekeepers must have been mad because the alarm clock in our room went off at 6am the following morning. We never set the alarm. We saw most of the staff hanging out by the back up generator not cleaning rooms. Hard to get good help. Immigrants would do a much better job. Amazing continental breakfast and breakfast staff.

Check in was very simple and easy. Front desk was very helpful. So, here we go, the key card didnt…read morework 2x I had to go back to the front desk to replace the card. The room was a handicap room and it had a smell to it was not desirable. I cranked the temperature to the lowest it could go. The room was nice and the bed was comfortable. The next morning, I wanted to make coffee and this coffee machine was a mess, they need to replace the coffee machine (coffee pot cover was broken, the top cover of the coffee machine wouldn't close etc) would I stay here again, definitely not) holiday inn express are so much better then here.

Our four-day stay was filled with issues that made the experience very unpleasant. The front desk…read morestaff were consistently unhelpful and rude, which made even basic interactions frustrating. Despite requesting room service twice, our room was never cleaned or refreshed. Cleanliness and maintenance were severely lacking. The bathtub had visible metal ring stains and looked dirty. Most of the gym equipment was broken, and the water dispenser in the gym had visible mold--completely unacceptable and unhygienic. Due to these poor conditions, I requested an early check-out and notified the front desk before noon as required. Although we checked out early, we were still charged for the night. When I raised this with the hotel manager, Sara, she was very rude and showed no concern for customer experience. Overall, the lack of hospitality, cleanliness, and basic customer service was extremely disappointing. I would not recommend staying here.

There was a hiccup upon check-in, as we were given keys to an occupied room. Thankfully, the…read moreoccupant had locked the door which rendered our keys useless. We were given a free appetizer in the attached restaurant and were promised IHG points, which we havent received yet. The next day, we asked for an upgraded room, and were given keys to an identical room. However, everything was remedied. Devin, who checked us in, was a trooper, and worked with us to get things right. There were a few problems, but Devin kept a winning attitude, and I would trust her with my next check ins, should we return to this location. The lobby was one of the nicest we've seen in a Holiday Inn. The rooms were quiet, the bed comfortable, the shower pressure was good and the mini refrigerator kept our drinks cold. The breakfast buffet in the attached restaurant was very good, Kudos to Dave for keeping the items fresh and delicious. Katie, Julie and Tara were great hosts, even though I observed them receiving very little appreciation. We visited the buffet every day of our stay. Too bad there wasn't a launch during our stay, because our room window faced Cape Canaveral.

I stayed here for business and my mother was with me. She said check in went smooth (she checked…read morein before me) and that everyone was really nice. The whole stay everyone was so nice. Is it the brand or the town? Regardless, Kate and our server one night, Destiny, were great and at the end of the trip I had to extend for about a day and Megan at the front desk was extremely helpful in making that happen. Was so much easier doing that at the front desk than online. Breakfast was pretty good and better than most Holiday Inn Express' that I've been to. Also all the wait staff at breakfast were amazing and extremely cheerful as well. Loved staying here and will definitely choose this hotel again when staying in Titusville in the future.

Where do I start?…read more Ours was a free (paid with points) one- night stay in a king room. Check-in was easy, and the desk clerk was very nice. The office is at the front of the property, in front of an independent restaurant in the same building. Motel rooms are in other buildings towards the back of the property. If you're in a first floor room you can park very near to your room. The breakfast room is adjacent to the pool and in yet another building. Our room was in the back of the last building. When we arrived at our room, we were surprised to see people sitting out back in indoor furniture and someone with a BBQ grill and charcoal. Later, we saw a group farther back from the building actively cooking. We could smell the smoke in our room. Our room was OK in that it was clean. The bed was comfortable. Fortunately, there was no carpet. We did hear noise from an adjoining room and from the room above, but it didn't last long. The faucet handles made creaky sounds when turned. There was a stall shower with a curtain, and plenty of hot water. The great BW Argan oil shampoo, conditioner, and shower gel were in dispensers. The motel is located some distance inland from downtown Titusville. It's within easy waking distance of Waffle House and a few other places to eat. Breakfast was ok... pretty much the usual BW fare, with the addition of biscuits and gravy... which were pretty good. No, we wouldn't stay there again... but it worked out OK for our situation at the time.

The room was clean and spacious but they ended up giving me a room that I didn't book. It was fine…read morethough, they were very nice and helpful! The staff are amazing! The tv would not connect to the internet, the WiFi was very slow.