We were planning a ceremony that was respectful of all faiths, sexual-orientations, and…read moreethnicities. We wanted someone who spoke well, had a sense of humor & experience we could depend on. We met with 7 officiants from a variety of backgrounds. Marguerite was among the most expensive, but we were happy to pay top dollar for what she seemed to offer. (6 months until our wedding on Aug. 16)
Her "custom" writing process was based on questionnaires. She later poked at me saying "you have the longest couples questionnaire ever!" This felt condescending, but I brushed it off.
EMAIL FOLLOW UP (keep reading) 1) to schedule rehearsal & offer to feature her on our website. 2) to offer her a hotel room for the night of our rehearsal so she wouldn't have to drive the long distance back & forth twice. 3) to return our questionnaires. No response for 5 days, so 4) to confirm she got them. 5) to ask when we would see the 1st draft, to which she responded "no later than July 20."
LOVELY! But, July 20th came and went. We emailed her asking if she had a chance to work on it? Ending with "Totally cool if you need more time, just wanting to know what to expect." Her response: "August 1 or just before is my deadline. I have two ceremonies to complete before I start yours."
WAIT... WHAT!? I called her. She was snide and defensive. Admitted she had forgotten, totally unapologetic. Then a sharp remark along the lines of "if you're in a rush to get your ceremony I can try to get it done." This was appalling to me. I explained that she's the celebrant not me, I'm simply going by what she told us. I then asked if anything had changed for her during the Summer, making our wedding a burden? She responded with "I've never had a client follow up so much." UMM..
Her arrogance and unreliability was unsettling. My fiancé & I talked it over and decided that given the time crunch (3 weeks at this point!) & our 50% deposit, we would stick it out & hope for a well-written ceremony.
SHE DID WRITE A NICE CEREMONY. This gave us some comfort. EXCEPT!!!! At the end of the email was: "Finally and unfortunately, I will not be able to attend your wedding rehearsal. I failed to put a business trip on my personal calendar."
ATTEND!? YOU ARE THE REHEARSAL!
She found a rehearsal fill-in, & said she'd "try her best" to make it back in time to officiate for us. Oh, & this was 6 days before our wedding.
GEE, THANKS! We were afraid we'd end up with what we didn't want: a stranger reading a script. The unknowns had our stress levels shooting through the roof. We decided to reach out to another officiant we liked a lot, Howard Katz. He remembered us immediately saying "uh oh, what happened to your officiant!?" He gave us some much needed laughs. It was refreshing to have a caring personality on the line. Without reference, I hadn't realized how impersonal & brash Marguerite had been. He asked how our planning had gone and if we were ready for our big day. Coincidentally, he would be working 20 miles from the farm the day of our wedding. He told us he'd be happy to jump in and marry us! It was crazy even considering this TWO days before our wedding. We sent him $50 in good faith just for the effort & he said that he'd bring his suit to work with him and be on-call for us until 4. AMAZING.
Our rehearsal fill-in had a family emergency & had to bail last minute, so Anita Vaughn (back up #2) came instead. She was a very sweet woman and did her best given the chaotic circumstances. She really had no clue what was going on - and we didn't fault her for this. We basically conducted our own rehearsal with Anita reading Marguerite's lines and taking notes. Marguerite promised she'd go over these notes to make sure she did everything right for our wedding (if she made it back in time!).
WEDDING DAY. With Howard on-call, we figured Marguerite would ring us at some point to let us know that she had landed, right!? NOPE. At noon, my fiancé had to call her. Upon arrival, her first priority was to "settle up" on her final payment. Naturally. Then she married us. Read the wrong script (1st edit, not the final draft!) with NONE of Anita's notes. She skipped my sister-in-law's blessing completely, and the ceremony was over. People didn't know, but we did. CRAPPY.
POST-WEDDING. She emailed us the next day, apologizing for skipping my SIL's blessing & stating that our keepsake ceremony copy would be sent "by the end of Labor Day weekend." We just received it (addressed only to my husband. WTH!?), postmarked 6 weeks past Labor Day weekend.
Without ever asking if we were satisfied with her, she presumptuously emailed me: "I'd be delighted if you would send a testimonial or your feedback that I can cut and paste and post to my website. I find that couples really read the reviews. In these days of Yelp, reviews matter a whole lot."
YES, THEY DO! And I'm rarely inspired to write a bad one. But, this is our honest experience.
Cheers.