Dr Shahab has been a huge help to our family for a few years now. We find her to be a great listener, is thorough, and asks great questions to determine the best treatment. Her office staff has been helpful as well. Rachel, in particular, is quickly responsive, friendly, and efficient. We have had a great experience with this office and will continue to seek treatment there. read more

This place is awful. Every single month would involve 2-3 weeks of phone calls to get medication filled. Their providers don't listen to a thing you say. My provider left so they blew off 3 weeks of calls for medication refills. When I did get to a person, they said the new pdoc had a problem with my meds and I'd have to wait 2 more weeks for another appointment. I have been on the same medication for 24 years. I had to move on. read more

Have been trying to get my prescriptions refilled for 6 days now. Multiple calls to the office everyday. They will not refill yours meds if you owe a balance. This office cares about money not your mental health. Curious as to how many people they've made worse instead of better. Dr. Shahab has ignored my prescription for 4 in office days now and I'm STILL waiting. read more

very poor communication on the agency's part went it comes to appts. as others have said they will cancel last minute or tell you they tried to call you but there was no record of them calling. They are quick to lock you out at their convenience with no regard for others time! This practice is not a very well run facility in general. Who denies someone on mental health medications their medication because they don't have an appointment? read more

Worse place to get your meds on time. Been going here a few yrs and on numerous occasions my meds are confused with other patients with similar name. Office never returns calls. read more

They canceled my first appointment 1 hour before appointment after I took the morning off without pay to do it. Not to mention I am legitimately suffering. People like this should not be allowed to treat anyone. They require 24 hour notice for cancelation, but blow you off when you are the way to the appointment. They simply dont care.​ read more

Love to wait till you show up for appointment to tell you it's cancelled after driving hrs to get there. Will claim that " we tried calling you but no answer /voicemail ". very known for this behavior at this particular spot read more

Terrible. I came from mass with a prescription for Xanax & was made to feel like a drug addict for asking them to refill it. Unbeknownst to me, they can not prescribe those meds bc they do not have a license. Worst experience ever. I'd give a zero if I could. read more

Cancelled an appointment 45 minutes before it started after I made a 2 hour drive. This was a VA appointment so I couldn't pick the place. You're better off talking to a wall than talking to Dr Shahab read more

Most unprofessional place I have ever worked!!! (I am ashamed to admit I briefly worked there). Thank goodness I found another job. They allow office staff to do things only medical professionals should be handling! I was there to do BILLING (which was a disaster)...and the Dr wanted us all to do blood pressure checks, prepare shots for patients...and witness her administering the shots...and some were setting patients up for the TMS treatments, and collecting urine, etc. Staff is unprofessional and rude. Not to mention all the issues this place had with the DEA. GOGGLE IT!! read more

This mental health facility is the worst facility anyone could ever imagine. My experience there with one of the female APRN's was absolutely unbelievable. The woman had no clue on how to treat anyone with mental health issues. I went in that facility from a previous facility and out of a hospital with paperwork from the hospital explaining in detail my full diagnoses. When I was having difficulty and needed medications the response was "use your coping skills." I have a disorder in which medications are needed in order to sleep and had to actually tell this woman what to prescribe me as she was looking on her computer through a medication book and notes on her desk in confusion on what to do for me at nearly every appointment. She nearly put me in a life threatening situation by taking me off a Med and not giving me another to replace it putting me back in the hospital for an extended stay. Needless to say it was a long road to recovery and since then I have found a true professional psychiatrist and therapist I can count on. Please beware read more

I'm a personal friend of Erum's and I saw her years ago for a serious drug addiction. Although she couldn't see me herself due to conflict of interest I was given an immediate appointment with her then colleague. I remember being so scared of having a life threatening withdrawal. She immediately said, "get here tomorrow you'll be okay". Erum saved my life and I will be forever grateful to my old friend. Funny thing is, you don't have to be a personal friend of hers...she will do the same thing for anyone in crisis...Erum, I am forever grateful to you...you saved my life. Kate C read more

Dr Shahaub what can I say!!! She is one of the BEST Psychiatrists I've seen!!! She is loving, patient and caring and kind!!! If you need a last minute appointment and it's urgent she will happily take you at the end of her long day! At the current moment her and her team are helping me to try and get disability and cash assistance and also to get paid for taking care of my disabled Dad. AMAZING DR and Therapists!!! Sometimes she runs a little late but hey who doesn't!!! I know I do at times! Thank you Dr Shahaub and your team!!!! You are all AMAZING !!!!!! read more

Don't expect to stay a patient if you have to reschedule here or there. Even with 48 hours notice they will kick you out after the second reschedule. read more