My experience with Ellsworth Ford, and Larry Anderson (President) was one of the worst experiences…read moreI've had in dealing with auto service. I had brought my Lincoln LS (with under 100,000 miles) in for a routine service: an oil change, diagnostics on the cruise control, and diagnostics on the shift solenoid (would sometimes not shift from 3rd to 4th gear). These were, or so I thought, fairly safe and simple tasks. I drove my vehicle in to Ellsworth Ford and dropped them off the keys. I returned an hour later, and was informed that they were still working on the vehicle. As I sat in the lobby waiting area, I could hear what sounded like a very rough running tractor turning over and not starting. When I asked what the loud noise was, the attendant informed me that it was my vehicle and it wasn't starting. I immediately told them to stop whatever they were doing, and before they did anything further they were to ask my permission. Shortly thereafter, the manager on duty (Larry Anderson) came out and asked me what my problem was. I informed him that when I wanted to know exactly what happened to my vehicle, why it's no longer running, and what was going on. He then informed me that they were trying to diagnose the problem as to why it wasn't running. He did not understand the fact that I had not brought it in for engine issues, and that I had driven it in with absolutely no engine or mechanical issues. Larry then informed me that I had two options, I could either: Pay them to diagnose/repair the engine Have them push it out of the shop and have it towed away at my expense I then informed him that neither of those options worked for me, and that I expected him to work with me to resolve this issue. His response included calling me stupid, and kicking me out of his dealership. I then phoned the police, and informed them of the incident. They came, and spoke to Larry (who had my vehicle in his shop still) and ended up pushing the vehicle out of the shop. No citations were given due to the civil nature of the complaint. I then had to pay a flatbed towtruck to come and tow my vehicle to a local mechanic in Ellsworth. A few days later, I was given the diagnosis that the engine was no longer good. I then had to pay for another tow back to my house (30 miles 1 way). The car has sat in my garage (not running) since. I drove my vehicle in to have a diagnosis on several minor, non-mechanical issues and end up with a ruined engine. It's very shocking to me how I can go from having a Lincoln LS with under 100k miles, that was running perfectly, and had been taken great care of, to having the engine ruined while in their care, and later have it pushed out of their shop at my expense like a piece of trash. Larry Anderson and Ellsworth Ford had made little to no effort in making this right for us. They refused to fix, pay for, or partially pay for the cost to repair the engine. Larry has been anything but helpful, respectful, or professional. My experience at Ellsworth Ford was something that I hope nobody else goes through. I would HIGHLY WARN anyone who decides to either have their vehicle serviced at Ellsworth Ford, or buy a vehicle from Ellsworth Ford simply because of how Larry Anderson had treated me, a valuable customer. My faith in Ford Dealers is not lost, however. I actually purchased another Lincoln from the Eau Claire, WI Ford Dealership and had an absolute wonderful experience. When I had informed them of my Ellsworth Ford/Larry Anderson experience, they were appalled. I would highly recommend anyone to be VERY cautious of Ellsworth Ford, go somewhere else that is BBB accredited, has positive reviews, and values their customers. Ellsworth Ford and Larry Anderson certainly do not. Good luck.

The gang it this dealership is awesome! They pick great cars…read moreand the entire team is a joy to work with. Thanks Charles , Greg and team ! I have one gorgeous car and it's all thanks to you guys ! Love it. I'll be back !

We just drove our newly purchased truck home from Quinn Motors of Ellsworth. We could not be…read morehappier with our truck or the process of buying it. From start to finish Quinn Motors made it easy and quick. Megan and Charlie were fantastic to work with. They don't even tack on many of the random charges you usually end up with at other dealerships. Just great service, a fantastic truck, and a clean and fresh dealership. Thank you Megan and Charlie!

Jeff was a great guy to buy a car from. I got a great deal and am very happy with the whole…read moreexperience!!

From the owner: Car Dealership In River Falls Wisconsinread more

I just bought our 4th vehicle from here. Matt was our sakes man the last 2 that we bought and he is…read moregreat to work with. Customer service is top notch. Sales staff and mechanics are the best. If you are looking for new or used this is the place to go.

We came to this dealership looking for a family vehicle and were greatly turned off by the lack of…read moretransparency and friendliness of this place. We spoke with a salesman named Pat and my impression is that he wanted nothing to do with us when I told him we had a smaller budget for a vehicle. The first car on the lot that he recommended to us wouldnt even turn on (yikes!) And anytime we mentioned wanting to look at more vehicles within our budget he seemed annoyed with us and told us we didnt want the vehicles we were interested in. Personally I would not recommend this place. We ended up find a much better deal elsewhere with much better service.

This place is fantastic along with the customer service. I came in because of an exhaust issue,…read morehaving no idea what was going on. When I got in there they looked at my car and welded a crack in my exhaust free of charge for me. The whole process took about 25 minutes.

I got a deal on Groupon for interior, exterior detailing and headlight restoration and would…read moredefinitively come back. All those services cost $146 total, usually just one service comes out to that total. The start were so kind and easy to work with. Thank you!

After looking online, it became clear that Poquet had the most to offer of the cars I was looking…read moreat and the best pricing. Glad we decided to stop here first (didn't need to go anywhere else!)! The second we pulled in and started to look around, we were greeted warmly, but not in a pushy way, by Dan. Just told us he'd get whatever cars we wanted to drive ready for us! Answered questions and was readily available, but didn't hound us at all. The entire staff on the grounds was very friendly. Even on a very busy Saturday, we were well taken care of and were in and out with a new car in no time at all! I agree with another reviewer that said they are generous with what they give for trade ins. I feel 100% like I got a great car at a great price and couldn't have been treated better. I immediately told a half a dozen friends/family who are in the market for a newer car to go there! Couldn't be happier!

Had a car being saved for me and they were the one holding up the sale of the vehicle to repair…read moresomething. Turns out while being held for repair before purchase they sold it to another party. Very shady and misleading. Wouldn't recommend

I've bought several vehicles from this place since 2011 and I've never had a bad car or truck …read more. service is great and they always get me things I need like tires and wiper blades .. out of all models I've driven the Chevy has the fewest repairs and parts replaced .. only vehicle that had the most problems was a Buick I got free once lol had 375,000 miles on it and it was my work car that got me around for a year til she up and died on me , but by then she got another 17,000 miles on it from friends and me and she was laid to rest in my friends junk yard lol ... my cousin bought a suv I bought here and she still has it .. I sold my truck I bought from here and the new owner was shocked why I sold it lol and how clean and well cared for it was .. I just wanted to try a car out again so I bought another car only to bring it here and get another truck this year that a pretty blue one ..I've had many colors in cars but never blue .. might have to put Batman on here somewhere lol

I purchased a used 201w Buick Regal Premium I back in Jam 2018. The Selman and staff seemed nice…read moreand trustworthy. After all it's a dealership, I should be able to trust them, right? I gots good deal, or so I thought. Not so much. Nearly everything they said was wrong - or a lie, I can't be sure. With in a few miles after driving the car off the lot my troubles started. The check engine light can on. I drove it back and had it checked. They found nothing. I took it back again and they said I need a new engine. What? Are they kidding me? Of course I'm stuck with it, buyer beware. No warrantees expressed or implied. I took it to my shop. The engine was basically fine, it needed a transmission. $4500 later it was good to go. So I thought. Over the next year I dumped thousands into this car. I've probably spent a total of nearly $10-11,000 including the purchase. It's nice car. It runs well now. No more problems. But it wasn't worth the good deal I got. Never trust a dealer ever. Do your homework. Get a used car checked independently - no matter what. I'll never do business with Red Wing again.

We bought our pickup online. Never actually saw it (except for pictures) until we flew to…read moreMinneapolis to pick it up. Patrick was great throughout the process. We were in and out within 90 minutes and extremely satisfied with our purchase.

We just purchased a 2022 Mustang from this Enterprise Car Sales office. We worked with Elijah Ehr…read morewho was absolutely amazing! He made the process so easy - he was attentive, well-informed, and always pleasant, professional, and caring with his customers. He went the extra mile to identify the exact car we wanted and worked very hard to ensure we would be able to close on the sale in a reasonable timeframe. We would buy here again for sure! Thank you Elijah and Enterprise Car Sales!

We just had the most enjoyable buying experience E.V.E.R.!!…read moreTroy Davis was our salesperson who sold us a certified used Blazer. He was the nicest, most personable car sales person I've had in the history of car buying situations. NO pressure, and showed us all the bells and whistles without hurrying us through the buying process. All the team who assisted us were professional, treating us as though we were the only folks in the showroom. We will tell everyone we know what a great experience we had. We will be back when we need another vehicle! Dean and Melissa Dahmen

Best auto buying experience ever! Top notch service from all of the people there! I've bought 6…read morecars from them - every one of them awesome. And, I drive six hours to buy from them, that is how impressive they are! Wouldn't go anywhere else!!