I was very impressed and content with my order because it was exactly what I had asked for. Balloon…read moreBoss made was open minded to my preferences and very helpful. All of my guests complimented the decor while it enhanced every photo they took. Balloon Boss was fast and organized with the setup. They took the time to add details as well which I appreciated a lot. I would recommend Balloon Boss for any occasion and would definitely book their services again.

I was celebrating 3 occasions (2 birthdays and a newborn)…read more Balloon Boss was totally self sufficient. They put up a ton of balloons with very little direction. And they gave an extra gift. 5 stars!

I had a wonderful experience working with Lisa for my son's first birthday. She was really nice,…read moreresponsive, and helpful in answering my questions. I wanted to have a Super Mario Bros theme for my son's birthday and Lisa's design came out perfectly. Everyone at the party loved it. It was the perfect backdrop for pictures. I'm very happy it came out perfectly.

Lisa and Theresa did an amazing job at my daughter's first birthday party. The balloon floor…read moredisplay was great as a backdrop for photos.

I was very unhappy with this company. I prepaid for 2 garlands for my daughter's 13th birthday…read moreparty. My issues start when this company asked for additional money a day before stating that it would be extra for them to hang the balloons. I've NEVER had someone charge me extra to install my balloon garlands. That's typically part of the service. Next, the balloons arrive, I'm very excited and realize that the garlands look short. I measured them with a tape measure and they measured 6ft, when I specifically asked them to be 8ft. I also requested silver stars to be incorporated in the garland. The stars were there but not attached and ended flying all over my yard halfway through the party. The garlands basically fell apart halfway through the party. Very bad construction. DO NOT USE THEM!!! Update- Their response was "fixing the issue regarding windy weather"!!! The weather has nothing to do with it. The garlands I paid for were VERY poorly made. That was the problem!!!

Balloons were not a wow factor at all. I could of done them better myself. I also had trouble about…read morethe payment that I already paid for , they did not have any receipt on. I was so supposed to be less stressed out of having to do a balloon arch instead I was completely pissed off. Save your money and go somewhere else.

I loved working with her! She was so helpful and attentive the entire process of planning my…read morebabyshower and definitely made my vision come to life. She even let us rent her circular backdrop stand when we realized last minute we didn't have one! Definitely will book again!

Talk about Five Star service! The owner has such a gift for creating beautiful arrangements. She…read morewent above and beyond to carefully deliver the perfect gift. The colors look so perfect and the board was delicious! High quality all the way.

We needed a birthday party done right so. I called a professional for help. Thank goodness I…read moredid. Latifa is awesome. Give a small business the chance to do this for you. She's wonderful.

All about supporting locals! I came to this store as a full time working mom with two littles in…read moreneed of quality and efficiency. Wanted to have a nice surprise for my 3 year old when he woke and he was excited to see different color balloons, the huge red "3" and Dino "Happy birthday". Latifa the owner had sooo many things I needed last minute. Dino gift wrapping paper, balloons, candles and more! She was patient, considerate as well as kind. So happy to have a shop like this in Castro Valley. I got the balloons yesterday afternoon and their integrity was still perfect for the next morning! I'll be back soon! Definitely recommend. She had so many other celebration items in there that will extremely helpful to so many!

5 star as always. Kamy is so professional and she never fails to amaze me. The balloon bouquets…read morewere the highlight of the party. Everyone complimented them and took pictures with them. Thanks Kamy for a job well done!

Kamy helped us in making a balloon arch for our baby shower, and she did a really great job…read more She used the colors we suggested and made a fabulous design.

Working with Dana through our Wedgewood wedding was one of the best parts of the planning process…read more I'd heard the misconception that florists through all-inclusive venues can feel cookie-cutter, but that couldn't have been further from my experience. From our first meeting, Dana immediately understood my style. I wanted a modern, elegant look that leaned away from traditional bridal florals, and every recommendation felt personalized. She even quickly picked up that I definitely wasn't a baby's breath kind of bride! After our consultation, I trusted her to run with my vision, and she completely delivered. She incorporated my must-have anemones beautifully, took all of my notes into account, and created a bridal bouquet that was even more stunning than I imagined. Dana is incredibly talented, and I couldn't recommend her and her team more.

Received an arrangement as a gift and I love it! The pastel colors selected go together so well, I…read morehad to ask where they got it from because I'm obsessed!

We had an amazing experience hiring Jen for my daughter's birthday party! From start to finish,…read morecommunication was easy and seamless. She arrived 10 minutes early and was incredibly professional, friendly, and flexible throughout the event. Our party theme was Zootopia, and I shared photos of Judy and Nick. Jen did an incredible job recreating both characters on my daughter' face, and all the other guests picked their favorite pattern from the booklet. everyone was so impressed with the detail and creativity! My daughter had an absolute blast, and her guests loved it too. There was a line of excited kids waiting to get painted the entire time, and every child walked away smiling. The face painting quickly became one of the highlights of the party.

Update 8/19: After reading the owner's response below, I want to correct a few statements for…read moreanyone considering booking. I paid $250 total -- $75 to Jennifer in advance and $175 directly to the entertainer on the day of the party. I did not pay $175 as stated in her response. I also was never told that I was booking a trainee or that a trainee would arrive without the attire, table/chair setup, or level of service the owner had described. Had that been communicated before I booked, I would have chosen another company. The owner initially acknowledged to me in writing that she had missed my requests and failed to communicate the level of service I was booking. I stand by my original review and unfortunately would not recommend this company based on my experience. Original Post: Unfortunately, we were very disappointed with our experience. We paid $250 for two hours of face painting and balloon twisting for my son's birthday party. On the company's intake form, I specifically selected that we wanted the entertainer to arrive in costume and that she would need to bring her own table. Neither happened. The entertainer arrived in jeans and a gray college sweatshirt with no company attire or costume, and without a table or even a chair for herself. She had only a small tray for her supplies, so I had to find a bench and figure out where to set her up. She was pleasant and the face painting and balloons themselves were fine, but there was very little engagement or presence as a party entertainer. Several guests didn't realize she was the entertainer, and I spent time directing parents and children over to her instead of enjoying my son's party. When I contacted the owner afterward, she initially apologized and acknowledged that she had missed my requests on the intake form and that the communication failure was on her end. She also explained that their artists normally arrive in company attire. I was then told that the person sent to our party was actually a trainee and that trainees do not bring tables, chairs, specific attire, or costumes. This was never disclosed to me before booking. Had I known I was paying $250 for a trainee with a substantially different level of service, I would have chosen one of the other entertainment companies we were considering. I understand that mistakes happen, and the entertainer herself was perfectly nice. My disappointment is with paying for one experience, receiving something very different, and only learning afterward that we had been assigned a trainee. Unfortunately, I would not book with this company again.

Nancy truly made my 40th birthday a dream come true! From the very beginning, she understood my…read morevision and brought it to life beyond anything I could have imagined. Every single detail was thoughtful, elegant, and absolutely stunning. The entire night felt magical, and even weeks later, people are still talking about how beautiful the party was! Nancy's creativity, attention to detail, professionalism, and talent are unmatched. She took all the stress away and allowed me to simply enjoy such a special milestone with the people I love. I couldn't have asked for a more beautiful celebration of my 40th. If you're looking for someone who will go above and beyond and create an event you'll never forget, Nancy is the one. I will forever be grateful to her for making my 40th birthday so incredibly special.

We worked with Nancy for our daughter's quinceañera, and she was amazing in every regard, from…read moreemotional support to executing our vision. The decor was amazing. Everything went smoothly. She is a perfectionist. She's very resourceful, and she helped me put together the quinceañera in less than five months. She made it happen. I shared our vision/inspiration board with her, and she executed it. When we walked in, it was like a fairytale. On top of that, she will fight for you to ensure everything is done right. She always looks out for her clients. She won't let you get taken advantage of because it's very easy for that to happen when it comes to spending money on events I am overly happy and satisfied with her services and I will most definitely work with her again for my next event thank you so much, Nancy you are amazing.