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    Elma and Joe's legacy

    1.0 (1 review)

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    2 years ago

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    Jay's Crab Boil & Oyster Bar - Lobster Bisque  was a  disappointment! #ExpectationVsReality #FoodFail

    Jay's Crab Boil & Oyster Bar

    3.4(131 reviews)
    4.3 mi
    $$

    Our group has been to this restaurant in the past for their sea food boils. This time some of us…read moretried the steak combo entrees. We all ordered the rib eye / lobster tail combo. The steaks were really too thin to make at the correct temperature (medium rare) and were somewhat tough to chew. But, much too our surprise the lobster tails were done perfectly. Tender and juicy, not overcooked. The cold slaw side dish was also very good. The atmosphere is pretty good and our service was also good

    I ordered through Uber Eats on Father's Day because I live about 35 minutes away and wanted to…read moreenjoy a special meal without making the drive. Unfortunately, what should have been a great experience turned into a complete disaster. My order was over $200 and included 9 items, yet only 1 item was delivered. When the Uber driver arrived, he explained that the hostess told him everything he picked up was the entire order. It clearly wasn't. Because such a large part of my order was missing, I was forced to drive 35 minutes to the restaurant myself to fix a mistake that never should have happened in the first place. What made the situation even worse was the attitude I received from the hostess when I arrived. Instead of taking responsibility, I was met with excuses and a dismissive attitude, which only added to my frustration. The only bright spot in this experience was the manager. Since the rest of my food had been sitting there for over an hour, the manager apologized and remade the entire order. I genuinely appreciate how professionally the manager handled the situation. That said, a Father's Day meal shouldn't require a second trip, an hour-long delay, and a confrontation just to receive the food that was already paid for. Extremely disappointing experience.

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    Elma and Joe's legacy - foodtrucks - Updated July 2026

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