After being a patient for years, i called today bc of a chrones flare and was turned away. I was…read moreinformed of a bill from my last colonoscopy of 470. One i was not advised of at the time of srvc or since. When i offered to pay 100 to be seen today, i was told that was not enough. I asked to speak to an ofc man and was told they did not have time tt to me.. obviously uts not about the patient at Palmetto but about the money!

Even though I live within walking distance of the practice--and even if I chose not to walk, I…read morecould easily take an Uber--this office refuses to treat me because I don't have someone to accompany me. Their policy requires that a patient have someone drive them to the appointment, remain in the waiting room for the entire procedure, and then drive them home. This effectively means that anyone without a spouse, family member, or close friend available during weekday business hours is denied care--not for any medical reason, but simply because they are alone. I'm not asking for special treatment; I'm asking not to be excluded from care because of my personal circumstances. Denying a necessary medical procedure to someone based on whether or not they have a companion is discriminatory and deeply unjust.

absolutely horrible administrative services. They use a third party that never returns phone calls…read moreor can answer even the most simple questions regarding their bills. I had treatment 21 months ago. It took them a year to file the claim with BCBS sc then, try the blame BCBS for not paying the claim timely. Fortunately I saved my EOB. After spending close to 4 hours over a week on the phone with their office manager, Tanya Stark, I paid them $604.41. This was in July 23. It was cashed in Aug. today I received in invoice for the same amount. When trying to call the automated attendant recorded answer is, "leave name and number and someone will get back with you"!!! Unbelievable! Dr Suarez is five star but his service support is horrible. Due to this experience I have found a new doctor and will NEVER use them or recommend to anyone.

I love doctor Schnell! This place is hard to get into but worth the wait. I appreciate their…read morekindness and their office is always clean!

My Mother recently had (2) unexpected surgeries within (6) days. The staff has been overwhelmingly…read moreamazing! Everyone has been so attentive to not only her needs, but, also making sure our family has been comfortable. Always available to answer questions, and communicate in full transparency with detailed information. This is not the "norm" for hospitals these days. Our experience has been a 10 out of 10! Wonderful culture! Keep it up!

Nurses did a good job, was having chest pains and to sit in the waiting room longer then I should…read morehave. Every one working there did a good job, testing vet.

This organization is very patient oriented. I recently was referred by them to a surgeon for a…read morespecific need. I had issues that was in need of immediate attention since my surgeon appointment is not until the end of the month. I walked in just to ask a question as to what I can do in the interim since I was very concerned. They understood the issue and brought me back for a quick examination with Dr Gourdine. He was able to get over a prescription and other advice how to control the issue until I can see the surgeon. This was unbelievable. Their ethics, patient understanding and 'Do no harm' is alive and well at this practice.

Nobody likes getting colonoscopies done, but they are a necessary part of taking care of your…read moreoverall health. I absolutely cannot say enough positive things about this office and their team! Talk about making a person feel very comfortable, at ease and not like just another number. From the appointment booking, initial visit, checking in, to the actual procedure and check out... just wow! I felt respected, valued and like they actually cared about my wellbeing. The facilities are very modern, bright, clean and comfortable. The waiting area for your accompanying loved one is also welcoming. There is ample parking, fully wheelchair accessible with automatic doors. The icing on the cake? Receiving a thank you card from the office for having been a patient. Two thumbs up and absolutely recommend this facility and their staff. Thank you, Dr. Smith!

Care and concern for my injury was truly above and beyond. Staff was so patient and allowed me to…read moretake as much time as needed before leaving. I wish I remembered the nurses names who cared for me. So so appreciative of them.

Novant Health is bad business.. Roper St Francis is where one goes in Charleston and Mt Pleasant…read morefor excellent care..

This was my second experience with LCG and I cannot say enough good things about the overall…read moreexperience. The staff was exceptional, warm & welcoming. They accommodated my early arrival, and the procedures both went well to the best of my knowledge. Expectations and procedures were explained in full and I was never anxious or left in the dark. Thank you LCG.

No thanks. I just…read moremoved here and need a new specialist so after some Googling, came across this practice. I have a no referral insurance policy but a $1300/pp deductible. Not having to go to a PC doctor to get a referral to a specialist definitely saves some coin. Unless you try to go to this practice. I called to make an appointment, and they refused to see me unless a PC doctor referred me specifically to them. I have never heard of this before - I tried to explain that I had been seeing a GI specialist where I used to live and it is a known GI issue and since my insurance doesn't require referrals, can't I just come in? To which they said no. So, they want me to find a new PC doctor, wait for a new patient appointment to be available, pay the Aetna negotiated rate to see that doc (probably $2-300 bucks for a 5 minute conversation that ends with, "yeah, you need to see a GI specialist.") then wait for an available new patient slot at their practice. This practice clearly doesn't give a shit about helping patients, just making sure they pump as much money out of patients as possible.

After receiving notice that my provider had left the practice (4 days after they had already left),…read moreI was already considering changing practices. However, an email was recently sent out by their practice to all patients promoting their choice for a politician that self-proclaims to be aligned with our current president's beliefs and values. This sealed the deal for me. As a woman, this was incredibly concerning and I no longer trust this office to handle my care. Regardless of your political affiliation, ethics are ethics.

Highly recommend this office. I live very close and have used them many times and have always…read moregotten the best care. Even when I broke my foot. They have x-ray machines and that's wonderful too. The staff are the nicest people and so are the doctors.

I'm so thankful for the amazing care I received from this clinic! There were there when I needed…read morethem. From start to finish, I appreciate how they helped me navigate a difficult situation. Will definitely recommend to anyone- and I'm a nurse practitioner myself!

Very Unprofessional staff. Gave me no explanations. I do not recommend this place. They have no…read moreclue what Hemophilia is.