After being a patient for years, i called today bc of a chrones flare and was turned away. I was…read moreinformed of a bill from my last colonoscopy of 470. One i was not advised of at the time of srvc or since. When i offered to pay 100 to be seen today, i was told that was not enough. I asked to speak to an ofc man and was told they did not have time tt to me.. obviously uts not about the patient at Palmetto but about the money!

Even though I live within walking distance of the practice--and even if I chose not to walk, I…read morecould easily take an Uber--this office refuses to treat me because I don't have someone to accompany me. Their policy requires that a patient have someone drive them to the appointment, remain in the waiting room for the entire procedure, and then drive them home. This effectively means that anyone without a spouse, family member, or close friend available during weekday business hours is denied care--not for any medical reason, but simply because they are alone. I'm not asking for special treatment; I'm asking not to be excluded from care because of my personal circumstances. Denying a necessary medical procedure to someone based on whether or not they have a companion is discriminatory and deeply unjust.

absolutely horrible administrative services. They use a third party that never returns phone calls…read moreor can answer even the most simple questions regarding their bills. I had treatment 21 months ago. It took them a year to file the claim with BCBS sc then, try the blame BCBS for not paying the claim timely. Fortunately I saved my EOB. After spending close to 4 hours over a week on the phone with their office manager, Tanya Stark, I paid them $604.41. This was in July 23. It was cashed in Aug. today I received in invoice for the same amount. When trying to call the automated attendant recorded answer is, "leave name and number and someone will get back with you"!!! Unbelievable! Dr Suarez is five star but his service support is horrible. Due to this experience I have found a new doctor and will NEVER use them or recommend to anyone.

I love doctor Schnell! This place is hard to get into but worth the wait. I appreciate their…read morekindness and their office is always clean!

Modern hospital, with extremely helpful, educated, and friendly staff…read more The worst I can say is that parking for handicapped is extraordinary, but for the rest of us requires a fairly good trek from the parking lot at the rear, unless you are quite lucky to get one space closer up.

Difficult review to write, and it will run long. Doing this at an odd hour as I've been unable to…read moresleep with many thoughts and feelings running through my head. Relevant backstory: several days ago developed symptoms consistent with blocked bile duct. On Friday, had a piece of toast at 8 a.m. (relevant) went to PCP who immediately sent me to Roper Berkeley, Very good experience there (5+). Confirmed blocked bile duct. Bit of a bugaboo with transportation, but nothing major [Not all Roper hospitals do all surgeries, so transferred to Bon Secours]. Received cube of jello and small drink. Arrived well into evening at Bon Secours, where I met a terrific staff. ERCP scheduled for next day so no food no drink. To this point 5 stars. Saturday had ERCP by excellent surgical staff. All went great. Was allowed bouillon but again nothing to eat or drink after midnight as surgery next day to remove gall bladder. It should be noted here that this surgery is almost always done outpatient and you are sent home after just a couple of hours. But since I was already in hospital, easiest to just get that done. To this point still 5+. Sunday brought some confusion about the laparoscopic surgery time, but finally taken down around noon. Very quick, painless and pleasant experience. Back to room around 3, where vitals taken. Again, to this point 5 stars. The doctor reported to all that I could go home that day. After 3, saw no-one. Finally around 5 asked for any info on food, discharge, etc. This is where things went off the rails. Got lots of pushback about the doctor releasing me didn't mean the hospital had. I understood that and asked what the plan was, and oh, btw, any food or drink? The latter bit got some emphasis when the food delivery people came by in the middle of this discussion to take my non-existent tray away (sort of cosmic karma). To their credit they managed to arrange for a dinner, which was tricky as food services were about to shut down for the day. Not bad food. First meal since that piece of toast on Friday at 8 a.m. Asking for any clarification on when I would be discharged was again met with hostility and hand waiving, but no answer. Overheard: "nicest guy in the place suddenly turns into ..." .(not clearly heard but I got the gist). So with many angry words and a flurry of totally unnecessary rushing, I was shown the door at around 6. Much to my surprise, unlike any other medical facility I've ever been in, you are just allowed to walk out and not be sent out in a wheelchair. Asking about this got more angry words. I understand several things here: (1) they are short staffed; (2) apparently there was some computer glitch; (3) the nurse was stressed about a personal situation and (4) it was within their rights to have me stay another day, which I would have done had they simply said I needed to. I may have been a bit more forceful than I am wont to be but I really dislike ambiguity and hand-waiving instead of a simple answer. "Yes, you need to stay another night and we'll rustle up some food" would have done the trick. I spent 40 years in a service industry, so I have some experience to fall back on. The above interaction would have seen me sacked. So in the last 2 hours what would have easily and enthusiastically been a 5 star review needed to be adjusted downward. My wife, who had patiently been there for 9 hours, felt the whole experience was badly handled and I know was upset. I don't wish to see anyone sacked. But I do hope, should I need to go there again, which is not unlikely as a senior citizen, that such issues can be better managed. Good experience with a tragic ending that didn't need to happen.

Had my 2nd colonoscopy done June 26th at Charleston GI. Both were done by Dr. Shores and I'm good…read morefor another 5 years. Everyone there are very helpful, friendly & professional. Anyone who has done this knows the downside is the preparation ? But great to get the results so your mind is at ease, one less thing to worry about ! I'm not a fan of aging but beats the alternative

They do not listen..they rush you in ..take your money.....Dont even act like they care just take…read morecleanse.. I have been doing ..that I had scan at emergency room that said I needed to be looked at still in pain Even my husband whom doesnt say much of anything said same think and believe me would tell me if I was over acting.

This is the very first time I have ever written a negative review on a company, but I felt I had to…read more"warn" potential patients of this practice. I went to Coastal Carolina GI last month for some bowel and stomach issues. From the very start, this office was unprofessional and not helpful at all. I received no less then ten phone calls in one day from them trying to confirm my appointment for the following day... receiving several even after I called back and spoke with somebody to confirm my appointment. The woman on the phone was rude and pretty much hung up on me. At my appointment the following day, I saw Dr. Kaplan and from the very beginning of my appointment seemed to dismiss everything I was saying and I could tell she wasn't taking my problems seriously. After 3 appointments where I was NEVER even given an exam and was instead ordered all these expensive tests that proved to be unnecessary, I decided to switch doctors. It only took my new doctor one visit to figure out what was causing my problems. It only took him to listen to me and give me an exam to figure out what was wrong, all things Dr. Kaplan did not do. I would highly recommend saving your time and money and going to a different GI doctor. I am so incredibly disappointed in this office and wish I never went there in the first place.

From the owner: At Coastal Carolina Gastroenterology and Hepatology, we focus on diseases of the digestive system…read moreand liver. The digestive system includes the esophagus, stomach, small intestine, colon, rectum, pancreas, gallbladder, and bile ducts. We treat conditions such as Colon Polyps and cancer, Irritable Bowel Syndrome (IBS), ulcers, Colitis, heartburn, acid reflux, and Crohn's Disease.

This was my second experience with LCG and I cannot say enough good things about the overall…read moreexperience. The staff was exceptional, warm & welcoming. They accommodated my early arrival, and the procedures both went well to the best of my knowledge. Expectations and procedures were explained in full and I was never anxious or left in the dark. Thank you LCG.

No thanks. I just…read moremoved here and need a new specialist so after some Googling, came across this practice. I have a no referral insurance policy but a $1300/pp deductible. Not having to go to a PC doctor to get a referral to a specialist definitely saves some coin. Unless you try to go to this practice. I called to make an appointment, and they refused to see me unless a PC doctor referred me specifically to them. I have never heard of this before - I tried to explain that I had been seeing a GI specialist where I used to live and it is a known GI issue and since my insurance doesn't require referrals, can't I just come in? To which they said no. So, they want me to find a new PC doctor, wait for a new patient appointment to be available, pay the Aetna negotiated rate to see that doc (probably $2-300 bucks for a 5 minute conversation that ends with, "yeah, you need to see a GI specialist.") then wait for an available new patient slot at their practice. This practice clearly doesn't give a shit about helping patients, just making sure they pump as much money out of patients as possible.

Dr.Fuessner is great. Staff is experienced and kind. My only issue is that you have to go all the…read moreway to West Ashley to have procedures done. A two hour drive is difficult, and unfortunately, we have had find a doctor who does the endoscopy and colonoscopy closer to home. I was sad not to be able to use Palmetto digestive, but traffic being what it is now, impossible to justify that long drive. If it were not for that, I would have given them 5 stars.

They are wonderful, staff courteous. I've been a patient with Dr Feussner for years; he's caring,…read moretakes his time to listen. He is one of the greatest Dr's I have seen.