Fantastic service and extremely knowledgeable technicians! It's great to have a local bike shop…read morewith opinions you can trust!

David and the guys at Rivermill Cycles are lifesavers. They did a fantastic job getting me the…read moreparts I need and I was super stoked when I met them because they weren't just in it for the sale. They actually care about cycling and cyclists and are happy to not only get what you need but explain exactly why you need it. And if you don't need it they won't mince words for an extra buck. They will tell you that you don't need it. Coming here is an easy choice for vets and newcomers alike.

Visiting and being serviced by Recycles feels like you are stepping back in time, and I mean that…read morein the most wonderful way! This place is a gem!! You just don't find service and care like this anymore. Several years ago I bought a 70's three-speed bike online. Three speed bikes have a special place in my heart because that was the first kind of bicycle that my grandfather bought for me back in the '60s. Right before the pandemic one of the pedals fell off and for 3 years it has been sitting in my shed. I decided a few weeks ago to bring it to a bicycle shop to get it replaced, and I am so glad that I did! Recycles is located on Spring Garden Street right by Mendenhall which is where I lived when I went to UNCG. Lots of nostalgia visiting that shop and parking in the neighborhood. I loved it! I lived in a bottom floor studio by Mendenhall and Carr for $85 a month! Although the shop has the latest in equipment and technology, it has a very old fashioned feel to it that I really loved. What really makes this place tick is its owner and operator, Merritt White. As soon as I walked into the shop with my bike and waited my turn, I was so impressed how personal he was with each of his customers. Nobody was rushed, all questions were thoroughly answered and you felt like he had a personal relationship with every one of his customers, whether they were young or old, replacing a tire or wanting to enhance their bike in whatever way. Merritt had all the answers! He told me to come back in 45 minutes and so I thoroughly enjoyed walking down to Tate Street and visiting my old haunts like the Taylor theater and the music building. Upon my return, my bike was fixed and I was thrilled to have it back. I was so impressed with Merritt and his his shop that I had him also replace the tires on my other old fashioned bike. Now I'm riding around my neighborhood in cool White Walls! Who the hell do I think I am? Lol I happened to notice that Recycles also recycles old bikes ( hence, the name!) and donates them or sells them cheaply to those in need. With that in mind, I donated a really cool red bike that I had in my shed and hope Recycles finds a good home for it. Should make some kid happy! Ladies and gentlemen, this is the place to go whether you have an old bike or a new one. He is very knowledgeable and I marveled listening to him talk to each customer. While I waited my turn, there was a young boy with his mom, an avid racer, a new customer and people from all walks of life. Each one was made to feel special, as if they were family, And it was obvious several customers have a long-term relationship with Recycles. I was extremely impressed with the customer service and the service I received. With the weather getting warmer and Greensboro becoming a friendlier place for bicyclists, I cannot think of a better resource for us to have than Recycles. Conveniently located by UNCG and run by a knowledgeable and personable bicyclist, I would say this is definitely the place to go if you are needing advice, gear, equipment, whether your bike is new or old. In no time at all, Recycles will make you feel welcome. listened to and serviced in the best possible way. Got to go. It's time to ride around my neighborhood in my fancy new white walls! Don't be jealous. Go to Recycles and get your own!!

So stoked I found this place!! New to Greensboro from…read moreHawaii and was looking for a bike shop to repair and tune up my bike that was damaged in shipping. Merritt (owner) and James were so easy to work with. Quality service that made me feel like home. Merritt hooked my bike up the same day I brought it in and it didn't cost me an arm and a leg. Needless to say I'd recommend this shop to anyone that needs a knowledgeable bike staff that offers quality service. Mahalo

If I could give Tod the owner and his employee Marshall a ten I definitely would. They were very…read morehelpful and answered all of our questions. Tod had many different E-Bikes in his shop and he works on all of them. We ended up buying an Addmotor Grandtan 340 Trike for my wife and a Velotric Nomad for me. Josh gave us $200 off each bike, he gave us free helmets, locks, mirrors, bike locks and we had to buy a bike carrier for our bike and trike and got $200. off the carrier. I have a two year and my wife has a 1 year warranty on our bikes. If any problems during that time or later Tod will warranty his bike or repair it. We also met a family of 3 from our neighborhood in Raleigh that bought 3 bikes while we were there. Tod does it all, answers the phone, sells, repairs and and answers any and all questions you have. I cannot even get East Coast Bike Shop to answer their phone to ask questions and they had at least 3 employees in the shop when my wife and I visited the place about a month ago. Conte's Bike shop was very helpful when answering questions but after extensively checking the reviews we did not buy a Rad E-Bike Trike. I know that if and when we have problems with our E-Bikes that we have to travel to High Point but we will peace of mind that it will be done right the first time.

We went in expecting to buy one brand of bike. However, after test rides and expert knowledge from…read moreTodd (owner) we decided on another brand. Returned about a year later and purchased folding bikes. Again, we were allowed to test ride them before purchasing!

Hubby needed some shoes since he was having issue find some at Tangler outlet. We decided to stop…read moreby and check out their shoe selection. I was able to find me a pair myself also for 52.00 Nikes! Hubby found him a pair after searching what felt like all day lol. I also need a new travel cup, for work/travels. Found a cute yeti cup. Have a handle to hold and a straw! We both left super happy. Plenty of parking and check out was fast. Everyone was super helpful all through out the store!

Just wanted to review and say thanks for the level of customer service you provided today. I was…read morelooking for a specific pair of shoes that were on sale per the website, and your store had the last one in the size I needed. I called before coming, and by the time I got there, the person met me at the door and with few words said, knew exactly who I was. He guided me to get in line and brought the shoes to me. Very nice and helpful with a speedy process. I just wish I'd gotten his name but thank you!

I am in the market for a kayak. Having zero knowledge and experience, I visited this location on…read morerecommendation of a more experienced, avid kayaker. While their selection was limited due to it being the off-season and changeover for next season's new models, staff was friendly, knowledgeable and informative. I learned a lot about the different styles of kayaks, paddles and personal flotation devices (PFDs). I walked away with considerable knowledge to weigh my options before making a commitment. They also offer classes and instruction on water safety and skills enhancement. Highly recommend visiting!

I would never recommend this store to anyone. Me and my boyfriend came in- as SOON as we walked in…read morethe man was saying "we don't have anything for you" REPEATEDLY. My boyfriend is African American and I'm white- not sure if it was a race thing but it's so unacceptable. My boyfriend was nice and kept trying to talk to him and figure out what kind of bikes they had and the guy insisted on continuing to tell us that they didn't have anything for us. Finally he told us that there was only 5 bikes available- but I guess he thought they were out of our price range because he said they're "2,000 though". I guess he thought we couldn't afford it. Overall a AWFUL experience and it's safe to say me and my boyfriend will never return. I would never in my life recommend this store to anyone. Update- called and spoke with the owner to let him know about the service. He was just as rude as the employee, and didn't really seem to care about the feedback. Sad as an owner of a business you don't see feedback as positive and a chance for growth. As a personal trainer very local to this area it's safe to say I will never recommend this to any of the clients I have

Service Department took excellent care of me. All the guys are knowledgeable and professional…read more Highly recommend this business. The gals I the Motorclothes Department are always pleasant and a pleasure to work with. The guys in the Parts Department were also knowledgeable and helpful. They just need a better selection of larger size female clothes.

I typically shy away from Harley Dealerships when it comes to working on my bike. That has now…read morechanged. I have an older bike, 96 softail on a rigid frame that was put together by a guy in his garage. Long story short, she came with some issues, and most Harley dealers don't want to work on her. Well I was on my way up to the All Harley Bike show and when I stopped to check my map, she quit on me. I'd turn the ignition on and nothing. No headlights, not kickover, nothing. I called Down Home HD and within minutes they had a trailer over to scoop me up. They pulled my bike right in to the service department and worked immediately so I could get back on the road. Their staff was EXTREMELY knowledge and friendly. I was out of there in no time with a running bike and some newly acquired knowledge. I will be returning to Down Home HD, and highly recommend their service. I can't thank them enough for helping me out! Ivan